$1.99 Dry Clean

I would put zero but since one is the only option let’s go with that. Same issues as everyone else; broken buttons and tears in clothes. The straw that broke the camel’s back was when i had a load of primarily sweaters (my favorite cashmere cardigan and BCBG sweater dress) came back looking like moths got to it. The kicker was that they tried to put a tag on one saying previously damaged. At least the guy at the register was honest and said «this was put on after they washed it». Still no word from the manager about reimbursement. Given the value of the items i could make a claim but too lazy to do that so I just will recover by never using them again.

I want to love it here because it is so cheap and convenient but they break all my buttons! Button breakers! What are they doing back there?!
One shirt was returned to me with broken collar buttons. Figured it was a fluke so I went to the worst place on the planet, Joann’s Fabric, to get small buttons. Then my wife sewed them on. Next time i took that shirt in, the brand new buttons were broken! I felt like Sisyphus!

Which I could give 0 stars. My husband took my suit there and left with a large bleach stains. They told him the manager was out of town and to come back. Needless to say it’s been 3 months and the manager is still «on vacation». They refused to replace it. I will never go back to this place. I would rather pay a higher price for better quality service.

Last year I took 20 tablecloths in to be pressed and they lost them! The owner replaced them without much incident… was a little disappointed he didn’t offer to press them for free after a use, but whatever. Why I went back, I have no idea. Took 17 In recently and I didn’t look at them until 2 days later when we were dressing tables for a function… they were ALL wrinkled like they hadn’t been touched! Called spoke to the guy who I had been dealing with prior, and he said bring them back. Sadly we needed them for a function before they could get them re-done…had to use overlays to cover the wrinkles. Took them back after to be done again… for free, and they looked better but not like I’ve had other places do them. And I had 3 other tables there that I picked up and in with them was a long tablecloth which was not mine. Guy argued it was in with what I brought. I have 22 square tablecloths, no long. Someone is missing it, sorry. Will never be back!

I dropped off 4 dresses, I still saw light stains inside of my garments, one of the dresses could have used better ironing and they smelled of dry cleaner chemicals. It was cheap but I don’t know if I would go back.

Decided to try them after a friend recommended. Couldn’t even keep track of two of my garments. I understand this sort of thing happening if it was my 10^th time in there but it was my first visit. What does that tell you? When the guy informed me that they can’t find my clothes I was told to come back in the morning and that they would be there. I also was told I would get a call when he found it. No call and no clothes. Huge inconvenience. Unprofessional attitude. My friend raved about this place saying that they have the best customer service. I must be at the wrong place if this is good!

Speed and location are the only reasons I don’t give them one star. In the 9 months I used them I had at least 7 – 10 shirts come back with broken buttons (twice my shirt had every single button on the front broken!), two shirts had tears in the arms, my clothes often smell funny (cheap or minimal cleaning agents?), and creases often appear in places where they shouldn’t.
They will replace broken buttons, but I shouldn’t have to deal with that hastle. Plus, the replacement buttons don’t always match.

I started going to this Dry Cleaner about 2 years ago when it open. I used to go to another Dry Cleaner but one day the entire staff had changed and the service and quality was not as good.
With 1.99 Dry Cleaner you get what you pay. I am tired of having to replace buttons on my shirts. On average I will have two buttons missing with every order. The ironing is poor. In essence if you do anything but Dry Cleaning, it will be pretty bad.
Even their dry cleaning has gotten bad. I took two suits and I when I received them they looked worst than when I dropped them.
Parking during the «dry cleaning rush hours» of 7– 9AM and 4 — 7PM is horrible. People park their urban assault vehicles, a.k.a. large SUVs in the spots for compact cars. They park in the Handicap spaces since «it is only going to be a minute.» In summary, the cliental matches the quality.
I am looking for another laundry near my office.

Ridiculous! The manger is rude ass shit! I needed a last minute dress cleaned. The dumb ass chick who was at the registrar didn’t even tell me the necessary info abt the cleaning when I told her I was new! And took my money and dress and told me it wouldn’t b ready by the morning! And the manger cursed at me when I asked for my money back! Because he was too damn busy! Wtf

I started using this location because it was convenient for me to stop by on my way home from work. Lines are usually long, but the kids working there are trying their best. This place used to be extremely hot during the summers, but I think they semi-​fixed it by adding more fans and closing off the back rooms.
The reason why I’m giving this place only 2 stars is that for the past few times I’ve taken my suits here, the buttons come back missing or cracked. Sometimes, new creases are ironed in making the pants look ridiculous. I kept giving this place another chance since they took the responsibility of replacing the cracked or missing buttons, but the buttons don’t always match perfectly and it’s a huge inconvenience.
I have to give them credit for at least taking the responsibility of replacing the buttons, but it’s just not worth it to me any more.

Long lines on Saturday. They need more workers at the register. Special instructions are not always done — such as deep crease in my pants. I use them for ordinary work clothes because I can take 10 articles for under $ 20. I have never had anything ruined.

I am rewarding them with zero stars although I am forced to give them the 1 star. I had 2 shirts & a pair of slacks that came back with food caked still on in several spots & also damaged from being ironed on the hanger. It was apparent that the clothes had not been cleaned at all. When I spoke with the owner, he claimed I had not pointed to them at the time of drop-​off that there was a stain. This was clearly not a stain. He further yelled at me when I requested the shirts re-​cleaned. When I picked them up the second time, they tried to charge me again. The food was still on the clothes where they had not re-​cleaned them at all. I scratched off the food in front of the owner showing him they were not clean. He then went into a barrage of yelling & cursing at me multiple times. I asked for his name & he further screamed & cursed until he was jumping up & down threatening to call the police if I didn’t leave. Very unprofessional. The low prices are not low if they are not actually cleaning your clothes. I will never go back!

There are several Dry Cleaners near my house, but this one is the easiest for me use when I am commuting to and from work. Expect average dry cleaning quality with ordinary service. Despite having a few instances of bad work and one ruined garment, I am a regular here for having my work clothes because it is done in a timely and convenient manner.
As far as the bad experiences I’ve had, all eminated from having special instructions given to remove stains. There have been a few occasions where it looked like they never attempted to remove the stains at all and I had to leave the garment to be cleaned again. And one time it was a sports jersey that was ruined by a hot iron that melted the jersey on the location of the stain.
Their biggest asset is their prices, as you can clean a handful of garments for under twenty bucks. This is perfect for ordinary clothes and work uniforms, but if you want a quality job for really nice clothes, I would go somewhere else.

This place is ridiculous. I was looking for a good deal and tried $ 1.99 Dry Clean. I asked for dry cleaning on my shirts, I got regular wash. They didn’t press like I asked. And the suit pants had multiple creases in the legs. The shirts looked better when I took them there than when I got them back. And that was straight out of the package. So do yourself a favor and don’t waste your time or money here. ESPECIALLY if you need your shirts/​suits for a new job where a professional look is a MUST. Oh, and one more thing. When I went back to have them fix their mistakes, the man tried to feed me a line about how you can’t dry clean and get starch. He said that you have to «regular wash, then dry, starch, then press», which I’ve never heard of, because I’ve gotten dry cleaning and light starch in my dress shirts for years. Horrible experience, will never go here again.

I had taken clothes here once with no incident. But after ZIPS returned a sweater to me with a button broke in half, I decided to come back here. They have a sign posted of their policies, which includes that they will replace buttons if they are broken in the cleaning process.
I did not have an issue with my clothes being damaged here, but did have an issue with their staff and may or may not go back in the future. I dropped off 8 items to be cleaned and the girl gave me two tickets, four items on each. When I went to pick up my clothes, the girl told me i had two of the same ticket. They were able to find 4 of the items, but she said they would have to look through all of the racks to find the other 4 and could I come back later. I couldn’t come back until the next day, and asked her if she wanted me to leave a discription of the items that were missing, she was not interested. When I came back the following day, I gave the ticket that the girl from the previous day had given me, but they could not find my items. I tried to explain to the girl what happened the previous day, then she came out with 4 sweaters (which is what I was looking for), but they were not mine. She insisted that they were, then got the manager, who came out and asked if I was the one who dropped off the items (like if I hadn’t dropped them off then I wouldn’t know what I was looking for). Finally when I explained what happened to the manager, he said he would have to check all of the racks for my clothes and could I come back later. I told him that the girl the day before had told me the exact same thing, his excuse was that no one told him about it so he didn’t know. I couldn’t come back later that day, and told him I would be back Monday. He took my information and also what the items looked like that I was missing. About 5 minutes after I left, the manager called to tell me that he found my items so I went back and picked them up.
To be fair, my clothes were never damaged there, but my experience with their employees was horrible, although the manager seemed a little bit better and more concerned about remedying the problem. Honestly, I would rather pay more to have good service.

Two shirts damaged since it has opened, both ripped because of the harsh/​cheap chemicals they use. Owner argued with my wife re: cause, suggesting it wasn’t the dry cleaners fault. Your gonna be better of going elsewhere and paying a little more, unless you like buying new clothes every couple of weeks. I don’t think this place is managed well. Though given price and volume, and they have only damaged two of the many garments I’ve brought them, I guess you could say their «problem/​issue» rate is low for this price point… I’m personally gonna go try Zips Dry Cleaners and see how they do.