Lowe’s Home Improvement

Went for tools, thy have empty boxes to keep theft down I assume. Clerk who got my tool was a ‘tool’ and was pretty rude.
Yo gray haired bearded dude, you’re not doing me a favors by helping me.

Nice people. Poor communication.
I purchased a garage door through them in August. They lost my original order and we had to resubmit it twice. Annoying.
They sold me a door without explaining the level or quality (poor quality!). Now I’m stuck with it, unless I go and try to fight with the manufacture. They told me their is nothing I can do.
They contract out with Best Overhead Door, which has been an installation nightmare. I first got it installed in August. They didn’t put handles on the door. Later they told me that is standard now. They have no-​showed twice (once by the owner who didn’t get the work order) to add the handles, check out the poorly built door, and add a seal. This last person added handles, but didn’t get the work order for the seal. He took pictures of the door and need for seal, and assured me that I would be called about it. Never was.
After 4 months, they still have not fixed it.
Lowe’s was to call me back about following up on Best Overhead Door’s lack of fixing the seal. They never did.
I’m ready to write a letter to Corporate about it and their poor choice of contractors.
Never use either company again.

Usually have something close to what I’m looking for. Not the service level of an Ace or True Value. I’ve found things after having been told they didn’t stock the item. A good place to go if you’re nearby and anyway know what you are looking for and where it would be. I usually use the u-​scan rather than wait in line. I want to know what happened to the hot dog cart out front! Remember when all the big hardware stores had a hot dog cart out front?

I rarely complete a review, but I consider this review as a service to potential customers, or more accurately, victims, of Wood Village Lowe’s. To say that this store is incompetent would be an understatement. This store completely wasted our time and money, specifically the door installation department. 1. The contractor hired to take measurements didn’t get all the information needed, 2. We were told to stop in the store to pick out our door, then at that time we were asked to give them the measurements that they were paid $ 45 to obtain and didn’t, 3. It was at that time they told us that our trim was too complicated and that the contractor would have to return to the house to obtain the missing information, 4. It took over a week and a half to hear anything back from the department, 5. When they finally did get back to us it was all finger-​pointing to other staff, and they would call and leave messages right before they left for the day so that you couldn’t call them back right away, 6. A staff member agreed to meet my mom to discuss installation, finally, and scheduled an 8pm appointment with her, then when she gets there, she’s told he’s «on break”— WHAT?! Who does that? 7. We finally decided that Lowe’s had wasted enough of our time and requested our $ 45 deposit back, which they agreed to accommodate, 8. I call today because they called me yesterday saying they require the card information in order to credit it back. I call today, give my information to the individual over the phone. Then, I’m not even kidding, less than 2 hours later I get another call from Lowe’s saying the card crediting isn’t working and they need the number again… FOR CRYING OUT LOUD… I just can’t. This place is beyond crazy-​making. If you want to punish yourself (or someone else), go to Lowe’s in Wood Village. They will waste your time, money and most likely blame it on each other. Never, ever, will I enter their doors again… but then again, I haven’t been reimbursed my $ 45 bucks.

Didn’t even realize this place existed until just recently. Not exactly close to me, but I appreciate having an option besides all the Home Depots in this city.
I needed a laundry room sink, but wasn’t impressed with the offerings at THD. Found a much better option at Lowe’s.
Also appreciated that they were open semi-​late.

There were a couple of helpful older employees in the back, but all of the front counter staff were clueless, rude, and not engaged with their jobs. We had 3 at one checkout, the lady didn’t even bag our small items and took off on break with another waiting employee right after dropping the receipt on the scanner. When my wife and I made a comment about ‘gee I guess we bag our own’ the remaining girl kind of gave a smug smile and turned around to talk to ANOTHER employee. I pushed my cart out of the way, bagged or stuff ourselves, and swore to treat up our cards and stick to Home Depot, where they at least attempt customer service. Seriously pathetic in every way imaginable…

Horrible service. Not one person asked if we needed help. Instead an employee yelled at my boyfriend for standing on the lower shelf to look at a board. I asked two employees, who were chit chatting, where the rechargeable batteries were. The first employee told me they didn’t have any. The second employee told me they were under the Energizer sign. When I went to pay the line was 7 people deep, with only one register open. Very disappointed since my boyfriend owns a construction business. We’ll be doing business at Home Depot.

A bit run of the mill corporate lumbar/​DIY store. Hard to find an employ to help you then they act all butt hurt that you broke up thare conversation with there fellow employees.
I do prefer Home Depot, as the employees do seem a bit more interested in helping you.

It’s a drive from Portland but it’s a much nicer experience than home depot. Also had a nice selection of zero VOC paints and home depot had none.

This Lowe’s always has some helpful folks around. I often prefer the products carried here over the ones at Home Depot. We’ll be looking into a ceiling fan here soon, but will stick with Home Depot for or recessed lighting (brighter options there).

This lowe’s is great. Most everyone is helpful but there’s a guy I look for when I go named Craig who knows a lot and has pointed me in the right direction many times. The only reason I don’t give 5 stars is because the paint department has been less then pleasant on a few occasions.

I hate Lowes. Every time I have gone in there with a question, no one can seem to help me. It’s like they hired a bunch of kids right out of highschool that don’t know a single thing about anything. I decided to wallpaper an accept wall in my room. Home Depot doesn’t carry wallpaper anymore, so I went to lowe’s. Just curious if I need anything special (never done it before). The lady looked at me, took me over to the wallpaper tools area and said she has no idea. But here’s the stuff. My sister and I decide we need liner and paste and yaddy yaddy ya… the Lowe’s lady the whole time is just standing there and saying, «Oh yeah… you’ll probably need that» every time we grab something. WTF… Shut up. You’re useless Lowe’s lady. Please go away.
I have to admit, Lowe’s carries more stuff than Home Depot as far as home décor stuff goes. They’ve got a bigger selection of blinds, curtain rods, etc. And that’s all great and dandy. Just make sure you don’t need help with any of it. Buy it and if you have questions, go to Home Depot or check YouTube.

Having owned two 1920’s houses (where something is always failing, needing updating or improving, etc), I am something of a hardware store connoisseur. For years, I have been convinced that Lowe’s is preferable to Home Depot for the homeowner. Lowe’s has extremely helpful staff and lots of them, and a great assortment of decorative items, including hip light fixtures, beautiful and cheap curtain rods and curtains, great outdoor accessories and furnishings, etc.
The Wood Village Lowe’s in particular is my favorite, at least on the east side. I drive many miles out of my way to hit this location.
The staff are great. Need to know how to refinish a rusting garden obelisk? They’ve got you covered. Need honeycomb blinds cut to a custom size? They can do that too, and in such a way that you feel confident that your new blinds will be cut perfectly. Need nicely stained lumber for making fence panels? They’ve got that, too.
This location is five minutes off the freeway, so even though it may seem like a long way out for us Portlanders, it’s really not. Start your day at Edgefield for breakfast, hit the outlet mall (also very close), and then do your hardware shopping. If you need, Fred Meyer and a Kohl’s are right across the parking lot.
Finally, this Lowe’s has a great Mount Hood view in the parking lot. How many other hardware stores can boast that?

Once the elusive sun came out here, in the Northwest, I was already in full blown gotta-​plant-​my-​flowers NOW before the rain comes back in a few hours. I squealed out of my driveway, drove the 45 miles to Lowes, skid into their parking lot, sideways, mind you and hit the garden center in full stride. They have some great sale prices on larger trees and the flowers were fully stocked, they knew I was coming.
I like their flower pot selections, as well, they aren’t eyeball poppin’ expensive. This location is getting busier, but it still isn’t as bad as Home Depot up the street. wait, did I just give away my secret of not standing in big lines here?