Petco

Normally I shop here frequently because I have 4 dogs, 2 massive rabbits and a bird as well as fish so I go through supplies rather quickly.
I recently redid my tank and restocked it with fish exclusively from petco. I had the water tested beforehand and was given the all clear to add fish. Lo and behold I come home and put the fish in and within 2 hours 1 fish is dead. Whatever, they have a 30 day guarantee. I bring it back to get the water tested again (even though that wasn’t the problem) and the fish. The kid working, who was clearly inexperienced has to do 2 separate tests because he couldn’t read the first one and to do that had to pull my water sample out of the garbage. At this point I’m irritated because I’d been waiting for 15 minutes already for help, and I am told that basically every level in my water is off and I need to buy x y and z to fix it. I also was refused a replacement fish or even a refund.
All in all, I’m still left with a dead fish and no effort was put towards a resolution.
I’m not saying all petcos are like this… just this one in particular. Honestly don’t even know why I’m giving 2 stars.

I stop here on a regular basis to pick up this and that for my dog. I am always greeted when I enter the store and when ever I have been in need of help there is always someone who will come to the rescue. It is a smaller store and does not provide grooming.

Despite its prime location to where I usually am, I avoid this store. I don’t mind that it is small, but their prices are too high. Even walking next door to Target gets me the same exact things I would go in here for at a much cheaper price. I buy specialty food elsewhere as well. It’s a shame when driving well out of my way (PetSmart is nowhere near) actually saves me enough money to matter.

I have yet to have a good experience here. We’ve been shopping here for a while, but my last visit was two weeks ago… and it will be my final visit. I needed a cat carrier for my cat, and they were stacked up high, so I requested an employee get one down for me. The girl at the front register said she’d get someone, and the only other two people I saw working there close to the carrier were too busy flirting and talking to each other to assist me with the carrier. So even after the girl at the front of the store paged, no one came. She went to page again, and I said forget it, Target is right next door

This is a small Petco.
The service is always sketchy here. There is an older woman who is always on par and ready to help you. She seems to be always be in need of more help but is left to dry by other employees who are busy in the back.
I bought a pet fountain, some filters, treats and other things here and I have not been disappointed.
The cats that they had sitting in the main area here were very dull. Usually when you go to a pet store you expect kittens and puppies to be lively. I poked at these kittens several times and they barely moved.
Maybe this is representative of the store overall, so boring and plain that even the kittens aren’t impressed.

This place is my stop for dog food and, when I say dog food im serious… I have a 150 lb St Bernard, 50 lb Chinese Shar-​pei and a 50 lb English Bull dog… So im here about every 2 weeks spending easy $ here. I like the serveice I get Laura and mike are great if they are out of an item or usual brand I buy they know exactly when the next truck is coming in… Mike is great on helping with recomendations on products that I might need for cleaning my doggies.
The store is always clean in order and has great clearance items such as toys and outfits for my 2 smaller ones.
The down fall is that they do not having grooming at this location so I have to go to a PETSMART (sorry) …for all that … This store is however smalller than most locations I have been to and its in a strip mall. So there is no room to add on. Unless Target moves. But dont see that happening.

OK, i have to admit, ive only been here once, but i really like it! we were on our way to church, and we passed by jewel osco, and was looking for a place to shop at, when we saw this little petco. we went to church, came back, and went inside. it is SOO little and small, that no ones there, and theres only one person checking you out. but even though it IS small, its got a LOT of THINGS! and i mean A LOT!!! its got bones and clothes on sale for like a dollar! and its got things ive never seen in other petcos. the only complaint i have is that i didnt see any doggy bar… :((((
but otherwise, its kinda cool to go into a little petco with no one in the petco except for you!!!