Champion Cleaners

I want to be specific that this review is for the tailors only. The dry cleansing business side is great and I love the service I get. It’s consistent, friendly and quick. Never a problem. Now… onto the tailor.
Dropped off a jersey to have a patch sewn on. Very simple and quick task. I had affixed it to the shirt exactly where I wanted it. The woman working was helping someone else and was trying to help me instead of finishing with the first customer. Said it would be done later in the day and didn’t write anything down which I thought was fine considering I had the patch taped on the jersey where I wanted it. Took my skip and left.
Later in the day I went back to pick it up my jersey Andy the patch was in the wrong location. I had to leave it and follow up on Monday when the tailor was back. Went in Monday and showed her again where it should have been and how the tape, that was still on the shirt, was still marking the spot. Ready later in the day. Went in the next day and again the patch was in the wrong spot. After three tries it was finally completed correctly. Very frustrating as the jersey was expensive and the patch irreplaceable. I would not use the tailor again.

The fastest and most efficient cleaners I’ve used. The drive through is a killer feature and I never need to keep a stupid ticket. My clothes always come out clean and wrinkle free.

What happened to the two nice women who used to run the alterations department? The woman who works there now is distracted, rude, and overcharges for simple repairs. First problem: brought in a cotton shirt that I wanted to be made shorter. It had already been pinned to the right length (my grandmother was working on it but wasn’t able to finishing the hemming) — and tried to charge me $ 16 for the job. Second problem: brought in a lined wide leg jumpsuit to have shortened. In the shop, there is a sign stating the prices for repairs: $ 16 for a hem with a lining. Came to pick it up, and she charged me $ 24. Tried expressing my frustrations to the desk staff when I picked the garment up, who told me I should have asked for a quote when I brought it in. Maybe the woman should have told me this was going to be more expensive than what’s posted? Anyways, given her attitude, I do think the tailoring department is understaffed now that the other two women who used to work there are gone. It shows in how they treat their customers.

Wow! This place is absolutely fantastic!
I’ve been going to Champion Cleaners for years and I agree with all the good reviews. Lots of conveniences; covered drive-​through, after-​hours lockers, same day cleaning, open 7 days a week, and a tailor on site.
Cleaning — absolutely the best. Clothes come out perfect every time. Shirts are pressed perfectly. I have mostly expensive «designer» clothes and these guys keep my clothes looking brand new. Seriously, I could not be happier with the quality of their cleaning. And their prices are in line with all the better cleaners.
Tailoring — fantastic. I’ve had several items into the tailor and she’s done a perfect job. Tailoring prices are very reasonable. She did have to redo a hem once, but she was happy to do so. Stuff happens.
Speaking of stuff happens, I did have one problem with my dry cleaning about two years ago. Not to get into details, but I discussed it with the owner and he immediately fixed the problem. I know that nothing works perfectly every time and in spite of all best efforts mistakes happen. So the key is how the business reacts to fix the problem. Champion Cleaners has me as a customer for life because I know that they stand behind their work and really do care about their customers.
Bottom line — highly recommended!

This review pertains to the TAILOR shop: came here to get my dress altered. She had it done for me 2 days later and I couldn’t have been anymore happy about the work done. It looks like I bought the dress that way, perfectly hemmed and looked flawless! The price was reasonable. She charged me half the price I was expected to pay at another tailor shop. I will definitely be coming back for further alterations on my dresses.

Great location, offer same day service as long as you drop off early enough. My clothes are always well cleaned/​pressed– they will let you know if a stain didn’t come out and even offer to «wet clean» it if you like. Staff is very friendly and professional. My husband has left his cufflinks on his shirts many times and they have always returned them on the next visit.
Word of warning though– they are pricey! I really wish they offered a loyalty program– would make me feel a little bit better about all the money I am spending there.

I brought my designer dark jeans here, specifically to be dry cleaned to prevent fading/​shrinkage. I was told by the staff the process they’d use wouldn’t fade them. I picked them up a day later, and sure enough — they faded. I called to see what could be done. They couldn’t trace back if they’d been wet cleaned or dry cleaned. So there’s that.

Hands down the best. I am not sure how they do it but every person you deal with at this place is professional and helpful. When it comes to actual product they have gotten stains out that I had no hope for.
They are also quick. Clothes in by 10:00 are ready that afternoon.

Champion Cleaners is a first class example of small business excellence. I was visiting the area and managed to get tomato sauce splashed onto my new and rather expensive jacket. I read the Unilocal reviews and called Champion. I spoke with the owner and explained my situation. It was late in the day and he told me he could run my jacket in the last load and do his best. Well his best was far superior to any other dry cleaner I have ever experienced. The jacket came out perfect and I could not be happier.

I was in panic mode realizing that my husband need to wear his suit to a wake and it was still in a ball in the closet since the last time he wore it. I ran it to Champion Cleaners at 12:45 knowing that the chances they could do it same day (they do same day service everyday but it has to be in by 10am) would be slim. The girl at the front got the owner who said it would take some rearranging of loads but he could have it ready for 4pm for the wake. He was nothing but nice even though I know I was being a pain. I even got a call at 3:30 letting me know that is was done a ½ hour earlier than promised if I wanted to come get it earlier. You simply dont find customer service like that anymore.

Why isn’t every cleaner drive through? A brilliant concept. Drop off your stuff early in the a.m. and it is usually ready at the end of the day. The service is capable and the owner is generally on site. You don’t need a slip just tell them your name.
I want to mention they also have a shoe repair service – they send out so it takes several days but it’s very convenient especially since cobbler shops are becoming more and more rare.
Very conveniently located a couple of blocks off I-​93.

Really pleased with this company so far, even though it’s my first experience. They offer reasonable prices on tailoring, and the 2 women who do the tailoring are efficient and aim to please. Dropped off pants on Wed AM, and although they said my pants (that needed a new zipper) would be ready Sat pm, I stopped on the way home from work today (Friday pm), and the pants were ready. Very nicely repaired, and excellent service, and excellent price! Will definitely be returning, and will certainly recommend to friends.

The only reason I’m not giving them five stars is because I think they are a bit pricey. I like the quality of stuff they do and the convenience that they offer with easy drop off and pick up services. I would recommend them!

I don’t think I could get along without Champion Cleaners in Woburn! Location is perfect! Easy to swing in and drop off in the morning and out again. The staff! Can we talk about the staff? Mostly a very young staff and they are all wonderful, helpful and cheerful!
The service I get here is impeccable, on every level! Been using them for about 5 years or more.

This is, by far, the best business in Woburn (or Boston for that matter) for service. I used to live in Burlington and used a dry cleaner there that even managed to lose a coat so I couldn’t take it on a plane trip. When I moved to Woburn, I gave these guys a chance and they have NOT disappointed since!
They are always friendly and efficient. I give them my last name, hand them the item to be drycleaned, and it is ready the next day. The prices are reasonable and even extra services like resewing on buttons or hemming split seams are inexpensive.
I just love that it is in and out and without hassle. They run the business so professionally.

Service is A+, prices are reasonable, and have yet to have a complaint about the quality of their work. I consider myself VERY lucky that they are on my way to work.

I’d like to thank the fabulous staff over at Champion for years of excellent service. The clothes are always ready soon after drop-​off, and are expertly cleaned and pressed. And, they are so friendly. Wonderful place.

I have been using Champion Clearners for almost 4 years and wouldn’t think about making a change. The owner is great and the staff couldn’t be more friendly. This place even has lockers if you need to pick up your stuff after hours. I recently had a friend leave Champion for another outfit and wasnt happy and returned a month later. Check this place out

Now that I don’t work at the company that had pick up/​drop off with them I have to drive over to do so, but it’s worth it. I think they do a nice job on the cleaning, prices are reasonable, staff is really friendly, and I love the drive though area for pick up /​drop off as well (such a time saver).

I love this place for their drive up service. They come out promptly to pick up or deliver your clothing. One time a delivery truck was in the drive up space, so a staff person came out to the parking lot so we wouldn’t have to wait. With two young children, this service is very much appreciated by us! Their hours are very convenient also. The price is no more than Anton’s, where I used to go, and the quality of the cleaning is topnotch. With the drive up service and friendly staff, I feel that I am getting much more value for my money. It is a bit of a distance for me coming from Medford, especially considering that I pass several dry cleaners on the way, but it is worthwhile just for the drive up service alone! If you have more than one young child in a car seat, you know what I mean!