Ats Alarm Systems

I would not recommend doing business with ATS Alarm Systems. This husband and wife team will treat you like gold as long as you are going to continue to pay for their service. But if you live in a home with one of their deactivated alarms and it is malfunctioning and you are not interested in reactivating your service, they will flat out REFUSE to help you. We offered to pay their $ 90/​hour service fee to have someone come out and shut off our deactivated ATS alarm which has started to randomly beep loudly and nonstop throughout the day AND night! And in essence we were told that they did not have time to come help us if we were not interested in reactivating our service, so we could do it ourselves, our landlord could do it, or we could hire an electrician. Fine, if it is that simple, I would gladly do it myself and save a couple hundred dollars. I contacted my landlord and he came over to attempt to disconnect the alarm. We managed to get into the locked control panel and take out the battery, but the alarm continued to go off. After calling ATS back again, we were told that we could «find the power source» ourselves and «cut the wire.» I was shocked at how rude and unprofessional Bob was on the phone. If you’re shopping for an alarm, go elsewhere.