I’m submitting this review yet again. Next time I’m showing my photo receipt. Not understanding why my reviews for Jackpot keep getting removed. I’m going again in 3 days. Looking forward to reviewing again for my 3rd trip. Yes. 3rd trip. Matt is taking us this time. should be a great experience.
Jacob D.
Classificação do local: 2 Bartlett, IL
We booked our trip with Matt and were looking forward to it. It started out with Matt asking us to be there at 5AM sharp in Racine, WI(I guessed they moved their location up North but that’s good) so that we can start fishing early. And we did. Too bad Matt didn’t bother to roll in until 6AM. At 5:15AM we called and he said to stop by the fish cleaning station and he’ll pick us up soon. 30 minutes later we called again and he hung up on my brother(Captain Matt must not be a morning person! Ha!). And it only went downhill from there. The real kicker is Matt’s attitude. I don’t know if he had a bad day or what(he actually was better towards the end of the trip) but it doesn’t really matter. This could have been a lot of fun for all of us but we felt like he didn’t want to be there(and yes, he did try to reschedule for another day the week before but Saturday was the only day we could do this). If he didn’t want to go, he should have just cancelled the event. We would’ve found a different venue. As we got on board no one bothered to ask who’s fished before and who’s new to this. No rules were explained, no tips, no anything. Just«sit down, let’s get this over with» type of approach. It’s a shame because it had potential. The fishing part of the trip was fun and we landed 15 fish in 8 hours. Most of them in the first couple of hours which makes is a shame we couldn’t actually start when he told us we would. They cleaned up the fish really nicely and quickly right on the boat. We actually enjoyed watched the crew do this. Pretty cool. I’m giving Matt and his business 2 stars because Unilocal’s description of two stars — «Meh. I’ve experienced better.» sums it up perfectly. We’ll go fishing again, just probably not with Matt, though :) So, in short — this could have been much better if the crew brought a good attitude with them on Saturday. Hopefully they will consider this next time.
Daniel F.
Classificação do local: 5 Chicago, IL
Went out fishing with captain Matt a while back. Had a blast and caught a bunch of fish. He is on top of everything to make sure it’s a fun day. He also cleaned all our fish for us. And there were a lot. Highly recommended.
Ray W.
Classificação do local: 1 Chicago, IL
Do not beleive a word he say’s. If I was with the compitition I would no there is no drag line. It was one of the worst experiences I have ever had. Stay far away.
A M.
Classificação do local: 2 Crystal Lake, IL
I was recommended to JackPot charters from a friend and I booked a 5hr trip for King Salmon and they GUARANTEE fish and say Bring plenty of Bengay for sore muscles from reeling in monsters. Well that’s not the case we traveled for a while but it must have been to the wrong place because we caught 2 small fish a coho and a king. When we got to shore I called the captain because his son was running the boat who is about 18 or 19 years old because the captain has a bad back and i asked about some kind of compensation for our poor expirence like ½ off a charter or just take us out again when the fish are biting but he said No! So much for«We are committed to TOTAL Customer Satisfaction!“Then He told me(«if you want fish go to the fish market and buy some!» they weren’t biting that’s too bad I can give you a 100 dollars off a 6hr charter and that’s it!, because I have to pay $ 100.00 dollars for fuel and i have to pay the captain). Those expenses are understandable but if you can’t deliver what the flyer says then you need a new flyer. I won’t be going out with Jackpot charters again or will I recommend them to anybody I found captain Matt to be rude on the phone and not polite to deal with.
Dave M.
Classificação do local: 5 Chicago, IL
I have booked this charter many many times over. Matt is an excellent captain for all situations. We have always caught mosnter fish, and everyone that comes always has a great time. The boat is sizable and comfortable. The fishing is always intense and a great time. I plan on continuing to book Jackpot Charters for all my fishing trips. I have booked over 6 times with him and its always a great time. Can not wait for the next trip. Thanks Matt, Thanks Jackpot Charters!!! Keep the good times coming!