Same Day Service Plumbing, Heating & Air Inc.

I have been working with this company for the past several years, for both my plumbing, heating and air. Most recently was with one of their managers who came out to look at my current systems which were outdated, he showed me different options without making me feeling as if I was working with a salesman, he assisted with getting the best finances and then schuled the work. I just had the most pleasant, uncomplicated and enjoyable experience working with one of their worker Jared, who came to installed new heating and air units at my home. He was here on time both days, explained everything he was doing, stayed out of my way both days with such huge appliances, and the complicated work it took to make them work. He was polite and courteous and very patience in explaining the new products and how to get familiar with each options that I had. Couldn’t ask for anything better, did I mentioned he was working in 90 plus degree weather. Very satisfied customer

We called Sameday Plumbing to have a gas line moved to align with my new gas range. It was a tricky situation as our new cabinets and countertops had already been installed when we figured out the gas line was in the wrong location. Bill at Sameday came out and thoroughly inspected the situation and gave me a couple of different options and scheduled the work. It took two more visits to complete the work but they showed up on time and everyone was always polite and courteous.
They were also able to connect my water line to my refrigerator while they were there.
Very satisfied with the price and work done.

Don’t hire this company!!! Pay a premium price but get crappy service/​job. Supposedly the are trench less but it took them three attempts to find the sewer line. They dug up our yard and did not replace the grass nor provide any compensation. In addition their workers were laying on our brand new fence, blaring their music, smoking cigarettes and left a mess for us at the end of the day. Look elsewhere for they are very unprofessional.

Review number one: So Far, my huge copper repiping job and drain replacement has been going ok. The job supervisor is trustworthy experienced Rick. I’m in Vallejo. I was unable to get a local plumber to answer me or come over when my ceiling started leaking. I hired Same Day because they answered the phone. Be aware, this company is in Winters, and it is a long commute for the plumbers. This naturally alters the length of time to complete the job, and the ability to get out to your home quickly.
This is my first suggestion to Carwin B. Please let your receptionists answer the phone without saying «How can we make you smile today?» It adds insult to injury when you are not able to get out to the customers’ home because it is the weekend, and the customer has to go with no water for days. I feel sorry for them, because obviously they are not going to be able to make us smile when we can’t get Service on the Same Day.

The Service Plan is a complete rip off. They wanted $ 350 to put in the new garbage disposal I had, that’s the labor cost with the discount on the Service Plan. I had another plumber put it in, took him 1 hour, charged $ 115. They always come late & have called to say their not coming at all, more than once. I told them how I missed work for these appointments, they don’t seem to care.

Unfortunately my rep did not introduce himself and I do not know his name.
I called Monday morning and talked to a nice person at same day service and told her I simply needed someone to come out and snake my main line that we have had problems with in the past with roots.
I changed companies because of same day Services reputation and decent prices.
I had a plugged toilet and tub for already 24 hours.
The rep came out I showed him the clean-​out and he did not back his truck in and run a snake through the main line. Instead he… knowing that I am a renter and a senior citizen
…said he had to contact the landlord who had already gave her permission and credit card information in the morning.
He sat in his truck and 45 minutes later he is sending an email to my landlord for an estimate of almost $ 700 and cannot guarantee the results.
«What happened to snaking the line»!!#
He asked me why I was upset and I said why can’t you back up your truck and run a snake through my clean out…
He was out in his truck for over an hour writing up a quote and emailing it to my landlord.
I spoke with my landlord and she asked me to tell him to get off the property.
28 hours without a toilet I spoke to the supervisor of same-​day service and she was sorry they could not send anybody out.
I am sure they have good plumbers and I am sorry to say this guy will probably be back out on the streets tomorrow
wished I had his name.
PS when my landlord talked to him on the phone .she said could you just please Roto-​Rooter the main line and get my renters toilet working… He said ma’am that’s a different company!
True Story
This post forced me to select a star.

Chris is the guy you want. Very good service, did everything he said he would, and more. Note: If you’re planning to have your ductwork replaced, be sure to cover-​up for dust. That was the only surprise we had. Otherwise these guys did a good job, were on time, and treated our home with respect.

Scam Alert! Have been a Same Day customer for 13 years, so I called them about a leaking toilet. The technician inspected the toilet then gave me a quote for $ 375 to replace the seals and $ 850 to replace the toilet completely (that was after $ 50 off for a coupon). Since that seemed high, I had a friend come check out the toilet. Turns out, 2 of the 3 bolts attaching the tank to the base were loose. One bolt fell off in his hand when he touched it. The whole tank was wiggly. After he tightened the bolts so the seals were held properly in place, the leak stopped. Same Day Service charged me $ 49 fee and tried to sell me on a $ 375 valve replacement or an $ 850 toilet when it was just two loose bolts. I hate to think how much money I have paid over the years for repairs and replacements I did not need.

First experience was a little over a year ago when we moved in. Bought a new washer/​dryer combo and when they were installed, one of the water faucets for the washer leaked when turned on; great … Called Same Day, and they responded … same day. Replaced the valve and we were up and running. So I’ve learned that you get what you pay for and they delivered. Price was not that bad in my experience. As summer approached, I asked Same Day to check the air conditioning; no problems were detected and we made it through our first summer. At the one year mark, I asked for a complete HVAC checkup to make sure the heater was working and the air conditioning was ready for summer. Found that the air conditioner needed work and it was taken care of. Also asked for a water heater flush and whole house water treatment system. Both were taken care of the following week. For the first time since I’ve lived in my new house, the water is really clean and I feel safe drinking from the tap. No more water stains on the sinks or fixtures; no more strong chemical smells when you run water. Finally, I heard some water dripping one day while in the garage and noted (to my horror), that there was a stained patch on the ceiling above the water heater (directly underneath an upstairs toilet). Called Same Day around 8:00 P.M., and the next day, they responded. Found that the seal on the upstairs toilet was leaking and took care of it. Opened the ceiling above the water heater and allowed it to dry while removing the stained sheet rock. Thankfully, there was no mold and the area dried without problem. While they were there, the wife asked the plumber to check underneath a cabinet and he found a leak on the sink drain. So with a year in our new house, I’ve had several needs for quick response and Same Day has taken care of us. I am completely satisfied with how they have responded and their work. Will absolutely use Same Day for future needs because they are responsive and taken care of problems quickly. Good follow up and customer service.

I always get top service from Same Day Service Plumbing. Recently, Mike was very helpful with upgrading some of my bathroom supply line, fixtures, etc. Once again — top notch help and advise. I always recommend this plumbing company to my neighbors. I would have given 5 stars, but they did have to reschedule my non-​urgent work to another day which was a bit disappointing, but it was not urgent work so who am I to complain. I have had no experience with urgent work, to be honest.

Rip off. Is there such a thing as negative stars?
Two days ago I placed a non urgent request for de-​rooting my sewer main line as my toilets were starting to slow in their flush.
I need to de-​root almost every year. Have done so for years.
Responding to the $ 89 Main Line Special-​Same-​Day-​Service AD which I found on the internet, I scheduled the appointment.
Having been around the block (I am 65) I was careful to ask if there were hidden costs. The sales lady/​scheduler said… «O’ no. It’ll be $ 89. A $ 49 service call will be waived if we do the work. It will be $ 89. I said great, I just need the de-​rooting».
When the plumber showed, the toilets were starting to back up.
(I informed the plumber the toilets were starting to back up and I immediately realized that was a mistake, since now, things were more urgent and he thought he had me. Although he doesn’t know me and doesn’t know that I can hold it if I have to).
I showed him the access hole and said I needed the roots run out using the $ 89 special. He said… «Well… the $ 89 main line derooting requires running the cutting lines back and forth… (that would be work) but we can only do that after we run a camera to „diagnose“ and that’s not included…» Diagnose what? I diagnosed it for him.
I feel like George Banks in Father of the Bride… There are 8 hot dogs in a package and 12 buns in a package… Some big shot at the Bun factory got together with some bigshot at the wiener factory … and they intend to rip off the American Public. George Banks is not going to take it anymore!
I sent the fellow packing. Rip off. The plumber was probably 55 years old or so. Seemed nice enough. Seems like he would have learned the Golden rule at such late point in his life.
Don W.

Awesome service provided by Zack! Extremely detailed and thorough! Speedy service and very professional!

Awful customer service ever. Nothing like taking the day off, waiting only to have them cancel. No explanation, just sorry. Then offer to reschedule — but again with no promise they can keep that appointment either. Both secretary and manager just laughed it off. I called Bell Brothers after i hung up, they were out within 2 hours!!! Save your peace of mind and schedule with a company that is professional, courteous, flexible and willing to be respectful of your time.

Unethical, price-​gougers. Quoted almost $ 700 to replace a $ 100 garbage disposal. Save yourself the $ 49 consultation fee and call someone else.

Three words… don’t do it. I called these guys for a furnace tune up last week. After performing the tune up, they shut off my heat and said that we were at risk for carbon monoxide poisoning and we needed a new furnace… they said it would probably cost $ 6500.00. We immediately called another company for a second opinion. They said our furnace was safe, under warranty, and did not need to be replaced. They found a high limit switch that needed to be replaced .Paid the guy $ 150… Problem solved.
After telling a guy at work about my experience with Same Day Service. He said he had the same problem with this company. They wanted to charge him $ 2500 to replace a toilet. Ridiculous… just save yourself some time and money and call someone else.

Yes, you can get Same Day service (if you call). And yes, they seem to come on-​time with the appropriate notifications, but they will not give any pricing over the phone, they charge $ 50 just to give you an estimate, and their overall pricing is at least double other plumbing services. Problem solved, at twice the price. Try elsewhere.
As for the $ 89 cleaning special; way too many restrictions for it to be useful to the average person.

So if you advertise «same day service» then I believe you should provide «same day service». I worked from home based on the website advertisement only to have dispatch tell me they could be here tomorrow at 11:30??? Sorry but that is complete FALSE ASVERTISEMENT

Great guys. Showed up on time. Reviewed and explained needed repairs. Helped me w financing company.

Leaky faucet in garage sink replaced…
Arrived on time, new faucet installed without complicating factors in about ½ hour.
Cost $ 757.00
Neighbor had same faucet replaced by «local» plumber…$ 300.00
Next time I will get estimate first.

I called these guys up, and they were very nice on the phone, and showed up within two hours. that’s where the nice things i can say about them end.
I got a call from Daniel, telling me there’s no clean out in the house, which means i don’t qualify for their $ 89 drain cleaning. in fact, the only way to snake the clogged pipes was to install a new clean out — at a cost of $ 1,861.
The next day, when I could come in with a friend and look at the drain, we found SEVERAL clean outs. Turns out he didn’t even check under the house, and just tried ripping my off to the tune of $ 1,861. We used the existing clean out, snaked it, and the clog is gone. but the bad taste with this company remains.
I would HIGHLY recommend getting a second opinion, if you have to go with them the first time around.