Goodyear Auto Service Center

I love these guys!
Every time I’ve been in they have been efficient and courteous. Their work is good… No problems with any of the repairs they’ve done for me (Maintenance — oil change, brake pads, brake fluid flush, air-​conditioning system).
There have never been any high-​pressure add-on’s or mystery injuries that surfaced during the inspection of my Honda Element.
John, Ed and Eric are freaking awesome. They explain things thoroughly and offer to inspect the car for any pending issues. I like it and they didn’t just do the inspection without a conversation. I hate it when places like Jiffy Lube go digging through my glove box in order to get to the air filters and subsequently try to push new air filters on me.
When they call with my estimate, they give me a prioritized maintenance list of items that may need attention down the road. The key word there is prioritized. They don’t make it sound like the car is going to fall apart tomorrow if I don’t have all of their recommended work done that day. They clearly explain the urgency or lack there of for each item. To me, that’s priceless!
I am a woman and the fact that they don’t speak to me like I am an idiot is also a big bonus. I’ve been known to grab my keys and walk out of a shop that spoke to me like I’ve done nothing with a car outside of pointing it down the road every day. :)
I would even send my mom to see John, Ed and Eric.

Had a small piece of metal the size of a large staple sticking out of my front tire. After I inspected the whole tire by rolling the car on my driveway and found nothing else as I would be sending my wife alone to the service center and didn’t want her to have any surprizes. I was leaving for work and I know there are a few dishonest shops around that will take advantage of women. Yes, it does happen. I live about a quarter mile from this location and over the years have had no issues. They have changed mgmt a few times but up until now they haven’t done anything wrong. Well, after she was there for about 30 minutes… I get the call… they found a huge brand new wood screw sticking out of the edge of the tire… can’t patch that of course. This screw was not deformed or even pushed in to the tread level. Conveniently screwed in between the large tread opening just enough to cause an audible leaking noise. This vehicle has tire sensors that will cause a warning even when the temp changes outside but this huge leak caused no lights to come on at all. BS! Come on, is this how they make sales ?
The mechanic even drew a huge white square around this ridiculous screw to show my wife like she’s stupid. Now the $ 100 tire isn’t gonna break me but I had them put the tire back on and I sent her to a competitor. I believe they owe me the price of the damaged tire. Called the customer service line and am waiting for some follow up… Don’t have much hope as they probably do not have cameras on these people working in the shop. What a shame. Lost my business forever and everyone that I tell about it.

This is a pretty good little shop. They mostly do tire and oil changes but they also do brakes, starters, batteries – basically anything that’s not internal engine or drive train. I’ve had them do tire for me several times; always quick and fairly priced. I recently had them do a starter for me too and they did a great job. They charge about a 15% markup on parts (about standard) and they charge approx. $ 80 an hour for labor (again, standard). The prices are good and they’re all straight-​shooters. Can’t beat an honest shop.