Vista Cleaners – Golden Rod

Don’t ever come to this cleaners for service. I’ve had issues with my clothes not coming back cleaned or zippers I’ve asked to be done that weren’t in the past and have let it go be because this was the closest cleaners to my house and the most convenient. But I drew the line when I took a dress to get pressed only and when I picked it up and brought it home, saw that they cut my dress. There was a part of the dress that was stitched on purpose and the man of the cleaners decided to cut the stitch that held the dress together in order to fit it in the pressing machine. I’m sorry but if you’re the professional, you would know you can’t just cut someone’s dress that still had the tags attached by the way, without calling them or even telling them the damages you have made when the customer picked up the garment. I cried when I saw my dress and the man argued with me for about 20min. As if he could justify cutting someone’s dress like if it was a button he detached or a Velcro. No, it was a stitch that the designer made on purpose. He wouldn’t pay for the dress and gave me my money for the pressing which was around $ 12. I had to take my dress to a professional seamstress in order to get the dress as closely back to how it was when I gave it to the cleaners. I could complain about other things but this was the straw that broke the camels back. Never again will I use this business for making such poor decisions and having poor customer service when I came back to let them know what they had done.

I use Vista Cleaners for corporate and personal cleaning. I will be honest, some people are MUCH more pleasant to deal with than others there but they are quick and efficient. Penny is AWESOME! She is very helpful and thorough.
For me, the location is convenient and they have been great with huge orders I’ve brought by. No place is perfect so for someone who is overly picky, this may not be the place for you but I would definitely recommend them and will continue to use them for corporate and personal cleaning.

I called this dry cleaner asking if they provided same day service. She responded as long as I get it there by 9 am that morning. I arrived promptly Thursday morning. I told them that I needed this done for today. They responded. It’s slow so it will be done by tomorrow. I said that is not what one of your cleaners told me. I than get the price and I notice they charge me more than what was advertised on the internet. Advertised Web price was 1.90 for a laundered shirt. They charged 2.25 for a shirt. I show them the website and asked nicely if they can honor the advertised Web price. The gentleman at the counter said okay we will make the adjustment. Than this other woman comes from behind the counter and proceeds to give me back my 2 shirts and pants. I still used their services. But did they really have to nickel and dime me to death. This place needs to get its act together. I am a flight attendant and I will be telling all my many friends and coworkers about the horrible service this company provided this Thursday morning. Happy 4^th of July everyone!