The Alfond Inn

The hotel seems nice, I haven’t stayed there but I went to the bar for happy hour Friday 7 – 10 pm.
The service is horrible, the waitress had very bad attitude, not friendly, the food was really disappointing, I ordered meatball which were okay but COLD, Mac and cheese were horrible, cabrese salad was okay but you can make it better at home, happy hour never again unless you are going there for a drink.
I went with a group for brunch, the said we don’t serve alcohol before 11 am !!!
To be fair, ambience is super nice, I would still go there for a drink or brunch «after 11»
They should hire someone to teach their staff to be more friendly and make that beautiful place a popular destination for locals as well as hotel residents.
They should learn from the RITZ in Orlando.
This place has a great potential though.

Went to their jazz night last night. Was a fun night but disappointing as it had to be indoors due to the rain. It felt a bit like a wedding reception and not a jazz night. The alfond can’t control the weather I get that, but I found for the price of the ticket, that the food was a bit «blah» and difficult to eat (chicken wings) standing up, or trying to find a seat, perched anywhere that you could wth your small plate on your lap.

We just had our wedding here 2÷20÷2016. Kelly was amazing to work with. They also recommended us to Lisa Stoner (our wedding planner) who was absolutely amazing!!! If you are looking for a boutique hotel with an upper class feel this is the place. Our guests raved about it!!!

5 stars hands down! I’ve been going to Orlando a lot for work, and I’ve been staying at another hotel up the road for the convenience. but I just stayed here for the first time and I’m not looking back!
The price is really reasonable, and the place is gorgeous. It feels like vacation even though I’m here for work, and that’s great. it means I can relax. The design and atmosphere is really lovely, with high ceilings, wood and marble floors, and gorgeous details.
The people are so friendly, the bar and the restaurant are great (delicious food!), and you can’t go wrong relaxing at the nice little fire pit outside.
The rooms are spacious, clean, and updated. Robes and chocolate laid out, nice toiletries, great bedding and pillows. Yes please! :-D
There is valet, but street parking is free, so choose for yourself.

Had the opportunity to visit this hotel today for a company party. Very clean, modern look, gorgeous hotel. Food was very good and the conference room was beautifully set-​up. Did not have much interaction with the staff, so I am not able to comment on service.
On the negative side, there was NO self-​parking, you could only Valet or park on the streets. I personally would have preferred self-​parking.
Overall a nice hotel, one that I would come back to explore. I would definitely recommend this hotel for events.

Hands down the best, most personable hotel stay I’ve ever had. The Alfond Inn is a bit pricey, but 200% worth it.
I won a one-​night stay in a suite with brunch at Hamilton’s Kitchen at an auction benefitting Seniors First earlier this year. Made the decision to wait until August to use it so the man and I could have a mini staycation to celebrate my birthday.
When I called to make the reservation the staff member asked if we were celebrating anything special. I casually told them it was for my birthday and thought nothing more of it.
The day of our arrival we checked in with the front desk staff who were extremely pleasant and made us feel very welcomed. The room was lovely. We stayed in a suite with a living room area and separate bedroom. The décor is somewhat modern, but elegant at the same time. And the bed was very comfortable.
We stopped by just for a moment to change for dinner. I had made reservations at Chez Vincent just up the street in Hannibal Square, so we left promptly to arrive on time. When we arrived back at our hotel room later in the evening we were in for a surprise. I can only assume the staff member who took our reservation made a note that it was my birthday, because waiting for us was a tray with two cupcakes and a bottle of wine, compliments of the hotel, with a card wishing me happy birthday. Wow! What a gesture! They really went the extra mile to make me feel special.
We spent the rest of the evening curled up in bed watching movies with our cupcakes and wine. A perfect evening. Thanks to the Alfond Inn for an amazing stay and a memorable birthday. Extra special thanks for the added «Happy Birthday.» Trust me, it did not go un-​noticed.
P. S. Brunch at Hamilton’s Kitchen was also stellar. Check out all the deets on that in my separate review.

Really lovely hotel in prime Winter Park location. On site Hamilton’s restaurant which is fabulous! Great gym, pool, wine bar, beautiful grounds and most importantly, very dog-​friendly. Our pooch has has a great stay here and so have we!

Such an amazing hotel to stay! Not only is the hotel beautiful, Patricia and Floyd the Concierges are ready to take care of whatever needs you have. The staff is really friendly and fun. They often have events at the hotel to keep the guest and community involved. If you want to be taken care of, you don’t mind the price tag. You get what you pay for. Its worth every penny.

The food at the bar is amazing! The atmosphere is classic and modernly elegant. But our the service was awful! We had to BEG our server (Jennifer) to come back to the table. She is very inattentive… Very aggravating. We had the truffle Mac croquettes and the watermelon pizza (which came out wrong, missing ingredients) so we sent it back to be fixed after we told her. Her response: do you want me to get you a new one? DUH!!! I’m sorry if I offended anyone, but hiring lackadaisical Rollins College students is a bad move for a lounge of this stature. They need to be in $ 1 beer night bars.

This review is only for the lobby, bar, and their art tour. What a wonderful property this has transformed into. A beautiful hotel just outside downtown Winter Park. Went here as part of an Orlando Conductor Crawl.
Immediately upon arriving the doors were open for us by staff. We were escorted to the bar so that we may get some refreshment. Shortly thereafter we were given a tour of all the amazing artwork that is in the halls of this hotel.
I was greatly impressed by the generosity of the Alfonds. The Alfonds are alumni of Rollins College. They purchased the land that the hotel is on. All profits, and proceeds from the business of this hotel goes to fund scholarships at Rollins College. What a wonderful philanthropical gesture. I thoroughly enjoyed my visit here that hot summer evening.
To all at the Alfond,…carry-on.

Great hotel, great staff, good breakfast, nice neighbor, nice nice pool. Love the lobby.

I would have LOVED to write a shining review for the Alfond Inn but unfortunately I can’t as they almost ruined by wedding weekend with their horrible customer service. My family and I arrived for our two nights at the Alfond where we had booked out a block of rooms and suites for my wedding/​booked a brunch for the morning after and made specific requests with their booking department. As my family has horrible pet allergies we asked for our rooms to not be on their pet floor and they assured us it would be handled. Unfortunately when my sister (who has the worst allergies) checked in they put her on the pet floor. when I explained the situation, Ollie (who was the worst/​rudest «manager» I have ever met) became belligerent and somehow made it our problem and was not at all understanding. I would have forgiven this after he «fixed» the situation but unfortunately an hour later when my Groom checked in Ollie was still talking about my family and our «impossible requests». CLASSLESS and so TACKY! Talking about your guests behind the front desk, you should know better. The hotel itself is pretty but their stuck up attitudes and lack of customer service make it no better than a cheap motel. I would MUCH rather drive the extra 20 minutes to Grande Lakes Ritz Carlton and stay somewhere that makes me feel at home and know what customer service actually means.
And this is just one of the many issues we had over the weekend. We had asked for our room to be serviced while we were at the wedding just so we could have fresh towels and such and they assured it us it would be handled… Spoiler alert… it wasn’t. The brunch was less than ideal because they didn’t serve the menu we had all agreed upon and when my mom made note of that they acted as if they had no idea what she was talking about. Customer is apparently never right there.
Unfortunately it’s the only «nice» hotel in Winter Park so they don’t really have to try hard to be «the best.»
Never again. This bride was NOT impressed.

I had the pleasure of staying at The Alfond for four nights in the beginning of November. The hotel is just beautiful in the midst of Winter Park. The check in was a little rocky after we requested a different room than the one we were assigned (neither of us required handicapped facilities). After a while we were settled in the a pretty but not overly luxurious room. Our hotel package included breakfast which was great every day but beware of the coffee it is quite strong. The location is conveniently located to shopping and Rollins college. The staff at the hotel were all pleasantand and always said hello and were cordial. I do love Winter Park, definitely a bit pretentious but never the less a wonderful place to go and relax away from the Disney madness.

Beautiful hotel. However, I had The worst customer service ever. When booking an event for a wedding and a block of rooms the representative couldn’t have been more off putting.
For a luxury hotel I expected much more. If you are willing to pay you should have great service reciprocated. Being that I’ve worked in the sales and service industry for 6+ years I was more than a unimpressed with their hospitality. I can only imagine what it would have been like the day of had I chosen to move forward. The hotel is only concerned with making profits from Rollins College. While I think this is a great idea they must pay attention to how they treat their patrons. Take your business elsewhere if you’re planning for an event. It’s such a shame because the hotel is so beautiful.

Beautiful boutique hotel just off the Main Street of Winter Park. Classy, chic, upscale without being too pretentious (although Winter Park is a bit pretentious to start)! We just enjoyed a cocktail at the lobby bar after a day of shopping. There was a beautiful wedding reception being held just off the lobby; this would be an amazing venue for any type of celebration. I’ll definitely look into staying here on our next visit to Winter Park.

Was so blessed to have found The Alfond Inn this last week. In the sea of Orlando hotels that are crowded is this little gem. Clean, comfortable, modern, sophisticated and very hip hotel.
I stayed. But plan on returning. My daughter graduated from UCF and this was our choice. We stayed and celebrated in lovely Winter Park. We dined on Park Ave. walked at the Saturday farmers market and had a lovely time.
The rate was fair and could be better. We didn’t get to eat at the hotel restaurant. We did enjoy all the artwork and found each floor to be fun to explore.
We’ll be back for sure. I’m just not sure I want to share with others.
Pros: new, modern, decorated very tastefully, nice outdoor areas, quiet, convenient to downtown Winter Park, great shopping, eating and drinking and sophisticated.
Cons: appears that only Rollins college can stay here, only valet or street parking! pricey.

Fully remodeled hotel. Everything is new. The hotel is very artsy yet cozy. They also have a fire pit outside, which is really nice to hang out with a drink or two.
The rooms are spacious and have nice tiled showers. Pool and gym are on the 3^rd floor.
You are practically 2 blocks from Park Avenue were all the restaurants are. Our room cost was about $ 129, which included breakfast at the Hamilton and 2 complimentary drinks from the bar. (total cost $ 54). That was totally worth it!
I would give it 4.5 stars because of the lack of attention and service from the bar tenders. They asked us about 4 – 5 times what we wanted to order and took forever, although the place was not full.

I stopped in here during the last Sip and Stroll event in downtown Winter Park and ended up checking out the whole place! We came in for some of the free samples of wine and food but ran into a friend of ours that works there! We chatted for a bit and then he offered to take us on a tour of the place. We saw the work out room, the pool, and many of the banquet facilities they offer. It is truly a beautiful hotel. The lobby, seating areas, bar, etc are all done with great taste! I want some of the furniture for my own house! When we were there, some of the final touches of the resort were not installed just yet so I look forward to another visit for dinner and see it all .
After our tour, we did stop at the bar and had a martini (or two)! The carry top notch brands but they did come with top notch prices… but they were well made. Everyone we came in contact with from the staff was pleasant and very helpful. I look forward to a weekend getaway here soon!
Atmosphere = 9
Service = 8
Food (or in this case cocktails) = 9
Next time you are in the area, stroll thru the lobby, have a cocktail and just enjoy the views. Enjoy!

The bar here is my new favorite place to drink in Winter Park, as I love the ambience. The modern art collection here is outstanding. The bar area itself is bustling and it may take a little time to get a drink, but exploring the lobby and checking out the art is a must-​do. The lobby itself is well-​decorated with a lot of seating areas, and you can also exit to the hotel patio and surrounding grounds (c’mon fall weather!!!)

My husband and I booked a staycation, enjoying the lounge and the amenities during our stay. We had a classic king, which had a nice amount of space and our room was facing the courtyard and had a nice balcony area. (2 second level) The furnishing were lovely, bed was very comfortable and the linens were very nice. The courtyard offers several seating areas and a fire pit if you are lucky enough to snag those seats.
The fitness room is located on the 2^nd level, very nice and accessed with your room key. The pool area is also on the 2^nd level– it’s very pretty and has plenty of nice lounge chairs, towels and seats in the sun and shade. We really enjoyed the view and the ambiance at sunset. All of the staff we encountered were very helpful, the service was great. Free WiFi is a very nice perk.
We ordered drinks in the Hamilton’s Lounge area, the bar outside of Hamilton’s Kitchen (restaurant). The service was a bit slow, as Ann R mentioned, but during our visit it was prime hours and the servers were busy with other tables. The drinks arrived and we enjoyed. The ambiance is very nice.
We ended up elsewhere for dinner, but will be back to enjoy the Magical Dining Menu at Hamilton’s kitchen before the end of the month. Sidenote: I ended up here for a business function a week later and the event was very nice. Great catering, nice event rooms and good event flow. Again, the staff was terrific. It’s a beautiful facility.