ALEX AND ANI

If you enjoy this brand, you’ll enjoy this store. They have all the offerings that are current for the brand, as well as, a lot of the charity options! I really enjoy the otters holding hands, and plan to get that as a gift for myself and a friend.
The staff here is welcoming and does a great job offering service. There are always a fair number of staff on duty, so they are happy to give you specialized attention while you shop and you won’t have to feel like you have to wait for anyone.
Overall: A
Great shop for the latest and greatest in the brand!

This cute little shop on Park Ave is the home of the super cute, and recently very popular, Alex and Ani bracelet collection. While you may be able to purchase these bracelets or charms elsewhere, this store gives you the full Alex and Ani experience. I have been here a few times and each one has been a pleasure. The sales people are very helpful and personable. They will let you browse as much as you like and will take our bracelets from the case for you to try and read descriptions. They will also hold the bracelets you express interest in until you are done shopping so you don’t have to remember what the name of the charm was the peaked our interest. As a bonus, most of the ladies who work here tend to have an arm full of these products, and it’s a cool way to see how you can combine different bracelets to create a fun look. They also have necklaces (recently named «charm stations») and different charms you can buy to personalize your own necklace. The symbolism and concept behind each bracelet is very inspiring and full of positive direction. I would recommend you take a walk around the store at the very least, it’s a calming experience in my option. Then again, I also really like jewelry…

Visited on a busy Saturday afternoon. Sales girl got me right over to what I was looking at. No pressure to spend a bunch of money just showed me what I asked for. Told me one of the sliders I wanted would not be sold after that weekend so of course that’s the one I bought. Very nice sales people and lovely store. Will definitely be back!

Nothing bad to say about the products! Love the brand, love the jewelry. Most of the time I make my purchases online, but there have been times where I’ve had to go to the store. Three out of three times that I’ve been recently, the stores been fairly busy. I’d wait patiently to be attended to and all three times associates have ignored me, walked right past me and helped people who came in the store after me. There’s no point in complaining to the store manager because when she came to help– she didn’t exactly have the best customer service either. I hate to bring the race card up, but maybe if I were Caucasian, I’d have a different experience.

Excellent customer service. Paloma was EXCEPTIONAL!!! I bought the 2015 Graduate bangle. I texted my sister all excited to tell her and she texted back… «You spoiled your pastoral graduation gift surprise, I GOT YOU THAT ONE PASTOR»!!! Well, after I got home I had to return to the store and exchange it because she’s at work, she can’t come to the store due to scheduling issues and I graduate this Saturday. I explained this to Paloma and she was so courteous, helpful and prompt to exchange it. When I purchased the initial bangle she showed me many selections and even spoke to me about a discount offer. I finally left with a Musical bangle since I sing at my church choir and I’m looking forward to get a Sister an a New York bangle. Thank you Paloma, for understanding that good enough customer service is not good enough! You exceeded expectations.

I stopped by to buy a few Mothers Day bracelets and in typical fashion, I ended up buying for myself as well. The store is is nicely laid out and easy to navigate without getting too overwhelmed. Thayrin helped us out and she was great. She was knowledgable about their different products and was super friendly. Can’t wait to go back to add to my collection!

Very helpful staff with a large selection. A must stop in for a nice gift for the woman in your life, no matter the age. Did my Christmas shopping early!

I love these bracelets I have a couple myself. When I walked into the store last week no one even acknowledged me no one said hi or hello so I walked around a little said hi I have a question to one of the employees but she keep walking. I don’t know if it’s she didn’t hear me or it really don’t know. But I left the place because I could tell I was wasting my time. I heard they put a Alex and Ani in the Waterford area, I’ll go there instead.

I went in to select items for Christmas presents. After finding the perfect gift, I was able to exchange my crown bracelet for a new one (a bit dull compared to the rest of my collection of bracelets). The sales rep was friendly, helpful, and personal even with a Christmas shopping crowd commotion.

Fun styles and a great place to pick up a gift for family and friends… or yourself. Checked this place out last night during a special event (organized by Unilocaler Meghan R.) where Alex and Ani were giving 15% of the sale proceeds to Give Kids the World-​so cool that this place works with local charities to give back to the community.
From talking to the staff of the store I found out there was a whole jewelry section within the store devoted to giving proceeds to charity (25% donated) for sales of certain bracelets. These charities support everything from learning to cancer research to providing clean water to communities that need it very badly. It really seems like a win-​win shopping here, great styles and helping different charities.
The store itself is very pleasant and modern and has a very clean and streamlined interior. Many of the charms on the bracelets are intended to inspire feelings of positivity and hope. You can pick out different charm bracelets depending on your interests and there are so many choices including colleges and universities, sports teams, hobbies, specific colors, pretty much anything a person could be in to. Liked that there were a lot of pendants and charms related to yoga culture, and the store really echoed this Zen vibe. The store also sells leather wallets, fragrances, candles, and earrings. So many gift items to choose from. This is a great place to go gift shopping.

I was so sad when my Alex and Ani bracelet broke, but I was also kind of excited to have an excuse to head to their Park Ave location to exchange it (and possibly do some shopping).
I walked in and was immediately greeted by a friendly salesperson. My bracelet was exchanged with no issue or question (it was obvious it was broken), and my friend and I decided to look around. The display cases are each manned by a helpful attendant, who is happy to pull out some bracelets to for you to try on. I found, I don’t know, maybe 10 more bracelets that I want! And I found some possible holiday gifts for friends and family.
This is one of only three stand alone stores in Florida, so I feel lucky to have one so close to home with such a large selection. I love how the store is set up, with displays of all the pretty jewelry. The staff is friendly, knowledgeable, but not pushy at all. I will definitely be back soon for more!

Great experience! I bought a silver finish bracelet as a gift and ended up having to bring it back to exchange it for a gold one a few days later. The store did not have the gold one in stock, but arranged to have it shipped from a store in NC at no additional cost. If I had ordered it online, it would have been $ 8.00 to ship. Great customer service from the staff in Winter Park and the store in NC even sent a sweet, handwritten «thank you for ordering» card.

I had always walked past this store thinking it was an expensive jewelry place – I mean, it’s on Park Ave. in Winter Park, so please don’t fault me for thinking that! However, a friend of mine was in town today and mentioned that she loved Alex and Ani jewelry and that it wasn’t too expensive, and my interest was piqued!
We went inside and I saw that the store was cleanly laid out, lots of room to walk around, and brightly lit. While there were quite a few people browsing, it never felt «busy» or overwhelming. The cases are full of beautiful bangles, nicely arranged, in a sort of curated group (some higher end options, some with dangling charms, some with beads and sparkly baubles…). The bracelets range from around $ 28 to over a hundred dollars depending on finish, stones, etc. but the majority are around $ 28 – 38 I found, which struck me as entirely reasonable for handmade jewelry!
A sales associate quickly asked me if I had any questions and he closely worked with me as I asked several questions, tried on different bracelets, asked about pricing, and so on. I ended up purchasing two bangles and he gave me a care sheet, explained how to size the bangles up or down, and wrapped everything and placed it in a box, putting it in a bag and even carefully folding up a gold sheet of tissue paper as a flourish. Clearly the attention to detail is great.
The one thing that struck me was that my friend was asked if she was a student – apparently there’s a student discount. I maybe look too old now to be a student because I was not asked if I was a student nor was the discount explained to me. Oh well; I’m *not* a student, so it’s not that big of a deal, but it seems like associates should ask everyone just in case.
I will definitely shop here again; I had a great experience and my new bracelets are quite cute!

I’ve been hearing all about these bracelets from friends and all the craze around them. And based on my first experience as a customer, I see this being an unhealthy addiction (for our bank account).
I love this location as it is located right on Park Avenue across from The Gap. When you walk in you totally don’t get that snooty Winter Park vibe. We actually had the opposite experience. One of the young girls (wish I had gotten her name) manning the cases explained the whole concept to me along with the different kinds of bracelets, charms, pricing, etc. The company is based out of Rhode Island, they have 40 stores nationwide and are also sold in small boutique stores as well as in Bloomingdales. And they’re made in the USA. She was so patient, friendly and willing to answer any questions I had. She happened to be selling the specific bracelets where a percentage of the profits go to a charity based on the bracelet charm. They also have a «bangle of the month» where you can get $ 5 off. For August, it’s the seahorse. The store wasn’t packed by any means and I was thankful to be able to browse the cases without dealing with large crowds.
I ended up picking out 2 bracelets for myself (a belated birthday gift from my husband) and 2 birthday gifts. I love the thought behind the jewelry and that it has actual meaning. They even placed the gifts in small boxes which will be perfect for when I ship.
On a side note– not sure but I think these girls may have sales quotas. I didn’t think to mention the original girl that was helping us and she mentioned something to the girl ringing us up as we were finishing my transaction. I felt terrible so I will make a point for next time to make sure the proper employee gets credit for my purchase.

This place is crowded and still the customer service is exceptional. It seems the model here is to have a personal assistant guide you throughout your shopping experience.
This can get a little crazy for people like me that have such an enormous appreciation for jewelry that is meaningful and with so many options.. .I mean, you have to watch yourself.
I love the brand because the pieces are so personal to you and your experiences. What this means is that many pieces also make fantastic gifts.
I deciced to set personal goals for myself, and then come here for rewards. So, after completing 16 days of Bikram yoga, I purchased a lotus flower ohm piece in celebraton.
With that milestone completed, the piece has a meaning to it, and I feel it is well deserved.. .
Just a note if anyone from Alex and Ani are reading, I would LOVE pieces designed for different cities. For example, a London Eye or Big Ben bracelet for London, Space Needle for Seattle, etc.. .I love my Disney pieces because take a little of Orlando with me whereever I go, and would love other bracelets for other cities I call home.
Also fan fare would be súper cool. I would be so humbled and honored to have a Michael Jackson bracelet for example.. .
OMG I would cry.. .
A UnilocalBurst bangle. .just think about it.. .

Just prior to my visit, I called them for their store hours b/​c their not posted on Unilocal.When there was no answer after 5 rings, I figured they were already closed. All of a sudden, my cell rings, and it’s an employee from Alex and Ani’s apologizing for missing my call!!! I was literally blown away! As fate would have it, they weren’t closing for a few hours. I bolted over to Park Ave & Lyman! On my drive over, I was thinking about all the different collection bracelets that had grabbed my attention. I couldn’t wait to get there!
I’m finally walking into Alex and Ani. I was greeted warmly by all their employees, but I was looking for the voice that called me back. Didn’t take long to find her. MAGGIE! She was nothing but patient and more than helpful with all my questions, wandering from case to case & wanting to trying on EVERYTHING lol.
And just like getting struck by lightning, I find the one for me! Living Water! It’s a silver metal bangle bracelet with the most beautiful aquamarine teardrop stone hanging from it. Maggie goes onto to tell me that this a charitable bracelet, and for everyone who purchases this particular bracelet, they can donate $ 5 to a country of their choice. PERFECT!
Upon leaving a just had to show off my new bangle with the store’s sign :)))
They have found a customer FOR LIFE :))))

What can I say? I’m a convert! The happy owner of 4 bangles, I’m officially addicted to Alex & Ani charm bracelets. Yes, they can be a bit pricey but they’re so highly collectable and make perfect gifts for just about anyone. The store is gorgeous and set up brilliantly. Those stacked bangles all sparkly and dangly in the window make me think I want, no need, more more more.
Check out the «Bangle of the Month» for a couple of bucks off the standard $ 28 bracelets. If you want beads or spikes, you’re looking at $ 30 and up (sometimes way up.)
Super helpful staff but be prepared to spend some time in here. There always seems to be a wait.