Ben’s Auto Detailing

I received a $ 60 gift certificate to Bens Auto detailing from my crew for my birthday. My truck (a Toyota Tacoma) needing cleaning so I opted to get a little extra and bought the $ 150 full detail. I picked the truck up after work about 6:30. It was already dark so I couldn’t do a real thorough inspection. The next morning in the sunlight, there was still dirt in the console, the scuff plates still had sand on them, wheels still full of brake dust and engine compartment was still full of dirt, back seat still stained. I returned it first thing next morning before Ben arrived, left a message on his cell #. I called back a couple times just to check progress, no answer no return call. I went by early afternoon, he said truck was done. It was much better. Interior was still wet, and the floor mats were soaked so I laid them in back. When I laid them pout in the sun to dry, it was easy to see they had not been cleaned at all. My wife used a paper towel to soak up some moisture and it turned brown from the left over dirt and stain. It was obvious it was just hosed off, not cleaned at all. There were several other little issues. My point is if I’m going to spend $ 150, there should not be any issues. I can get the came clean for $ 25 at a drive through carwash. Maybe if I had just stuck with the $ 60 gift certificate, and got the wash and vacuum, but to think I added $ 90 for a half effort, just wasn’t a good deal to me.