Customer service is very poor. An issue with our account pooped up, and instead of using care that one would expect from the customer service industry, all they had was excuses. There was not a single person in a management position that would make themselves available to reslove this issue and get the relationship back on track. I would strongly suggest everyone not use Home Team Pest Defense and do some more research as to other options available in your area.
Kristina C.
Classificação do local: 5 Philadelphia, PA
Raymond came out on a Saturday and he was very friendly and professional! He went through the paperwork very thoroughly and answered all our questions. He also had us come outside and showed us different bugs and explained what he was spraying for. He also found some other things with the screen and pointed it out. His service was outstanding and very happy that he is the normal service guy for this area. If your not located here full time they are great to work with you from out if state and they offer online and auto-pay.