Golden China

If i could i would give NO STARS This is the worse customer service I have ever received. I order my lunch which after taxes and tips was $ 6.95 well when I looked at my bank statement I was charged $ 59.59. I called and spoke to the manager Jessica who is extremely rude might I add. It was a Sunday and she said she has to call the bank and see what went wrong and she will call me right back got my name and number. I waited about an hour and no call back so I called. She said she tried to call the bank and they’re closed she will call tomorrow and call me back as asked when should I expect a call she didn’t give me a time I asked when they open she said 11. So its now Monday at 2 pm and no call. when I called back she said its not they’re fault and they’re «merchant» said they put a hold on the card until the 6.95 went through. Which is total b. s I had already called my bank Sunday and it was completely withdrawn from my account. So she continue to argue with me as if it was my fault and I was lying and just gave the phone to a guy while I was talking to her. The guy then try to explain the b. s she tried to feed me and said its just like a gas station when you charge they put a hold on the card. What?!? So I told them I will be filing a fraud charges on them with my bank and the local police since I have my bank statement and my receipt which is enough proof showing the charges and hung up. I proceeded to call my bank to start the process and what do you know the charge was was changed to 6.95 and the $ 52 was refunded back. I don’t recommend them to anyone terrible customer service for mediocre food. They lost a customer.

Horrible customer service. The ladies that answer the phone barely understand nor speak english and they are extremely rude. I ordered something and they got the ordered completely wrong and when i called to let them know she actually yelled at me and accused me of ordering the wrong when I explained to her that ot was her mistake she said WHATEVER! what do you want me to do? she proceeded to keep being rude and didn’t even apologize. An hour later I got what I actually ordered. Not to mention they’re overpriced. I will never order from them again.

Eaten here dozens of times throughout the past few years. Food is very good, take out is insane for the amount of food you get. Can’t beat the lunch special’s, two people can eat off one order. General tsos chicken is always good and my favorite choice ordering here. the fried rices and lo mein choices are all spot on and well prepared and done perfectly. I’ve sampled basically all the main dishes and all were very good. can’t beat the lunch special’s and the dinner combinations for the price, quality and amount of food. Best Chinese takeout in this area, hands down.

First time ordering and the food was all that the other reviewers promised. We will be back!!! #Chinese #takeout #missedlunch #greatprices #goodfood

Never a bad experience! Ordered egg foo young and extras! Also ordered online and delivered within 25 minutes! !! Soooooo easy!

If I could give 0 stars I would. Burnt cashews. Egg shells in egg foo. All onions and little meat in Mongolian beef. Called to complain: they said «whatever» and hung up. Terrible.

My 3^rd experience at Golden China still takes me back to warm memories of San Francisco’s Chinatown. The food quality is excellent and full of flavor with great prices. They offer brown rice for the health conscience. Fast and friendly service keeps me coming back. One of my favorite dishes is the Mongolian Beef. Yum! Their dinner combo comes with choice of soup, egg roll and Pork fried rice for $ 7.99. You can’t beat that.

Ugh. Their is nothing special about this place. Egg rolls are bland. Cream cheese puffs are filthy disgusting. Kung pow chicken wasn’t too bad but nothing to write home about. I won’t be coming back.

I’ve ordered delivery from Golden China a couple of times and it’s always a pretty seamless process. There is a minimum order amount for delivery… I think about $ 15 but I’m not sure if thats exact so just keep it in mind in case you are ordering for 1. The food is pretty standard as far as a Chinese takeout place goes so anything you have ordered from a Chinese place before will be about the same here. I’ve had the sweet and sour chicken, the honey chicken, crab ran goons and egg rolls… again pretty standard Chinese food and I have no complaints. I live about 10 – 15 min away depending on lights and it usually takes about 30 – 45 min for my order to arrive so I’d say its an acceptable delivery wait time in my book. If you want to pay with a card you have to do that while you’re on the phone as they don’t bring any sort of card reader/​square/​etc.

I’m definitely a regular at this place, and this is why:
The food quality is higher than most places in Orlando I’ve eaten at. Yes, this is standard Chinese take-​out. Yes, the dining room isn’t fancy. Yes, this is run by a family, and you will see their youngsters doing homework at one of the tables, behind the counter handing you your takeout, or watching a video on their iPad. Yes, it’s in a divey complex, behind a Taco Bell, next to an E-​Cig store. All of these things are true.
However…
They deliver. They’re family run, and I often see Grandma in the back chopping ingredients. Dad (Nick) is behind the wok, making every soup order individually so food doesn’t sit around. They load you up with sauces, utensils, they have a ton of different choices. You want spicy? You got it. The fried rice is delicious, and they even make mine with Hoisin because I’ve asked for a side of it so many times. Mom runs the counter and treats each person that comes in like a friend, asking if you need anything else, and every time I try and tip her, she refuses. These are very honest, caring people, making great food.
The food and the people that own this restaurant is why I order from them almost weekly.
Things to definitely get: Their egg drop soup, and their creamy corn soup are perfect staples for flu season. They’re thick and flavorful. The General Tso has the perfect amount of spice, but if you want to amp it up, the chef (Nick) will deliver. The sweet and sour pork is nice and crispy, great batter, big chunks of chicken. The sauce is nice and thick, not overly sour and thin like everywhere else in Florida that I’ve found.
The spring/​egg rolls are freshly made and very, very tasty. They offer drink specials with the meals, and one ‘Dinner’ portion is enough to feed me, my boyfriend, AND give us leftovers for almost an entire meal for both of us the next day. Unreal. They’re also open until 11pm, which is way later than any place locally. So, you win there, too.

Ordered take out and was extremely disappointed. Despite calling ahead about 20 minutes before arriving food was not ready when we arrived. Had the chicken pan friend noodles, cashew chicken and crab ragoon. Food was not appetizing when we opened the boxes, and tasted even worse. Crab ragoon was just a liquid mess, the pan fried noodles had no sauce, and the cashew chicken was bland. We were not even provided with utensils or fortune cookies. The only positive was there was a lot of food. However when it’s food you don’t want then it’s a lot of waste.

Small restaurant, no a/​c, but the food is yummy & very inexpensive. Went in for lunch — $ 5 for lunch & drink included. Waited a little while (maybe 10 min).
Delicious fried rice & my entrée (Moo Goo Gai Pan) was delish! Will definitely come again.

Don’t eat here, there Was two hairs in my food yesterday when I ordered around 9:30. I ordered chicken with broccoli And white rice, the hair was in the chicken with broccoli. One small hair and one long thick hair it was so disgusting. The most disgusting thing I ever experienced in a fod place, Save your money !!. In the end she never apologized for the hair being in my food but I did get my money back but it was hassle for even that. Smh

I gave ordering take out a chance and it only took 15 minutes. I’m going to stick to ordering take out unless the weathers nasty. Other than that, the food is still pretty good. Definitely my favorite Chinese take out place.

My brother came in from DC and we were hungry so we ordered from this place. The food is not fast food, so DON’T expect that. The food took about an hour and was hot and delicious! So good, in fact, my brother and his fiancé swore it was the best they’ve tasted in a long time, even to DC’s Chinatown standards. The honey chicken, delicious and good pieces of meat, so was the General chicken. I mean, if they messed that up, then they have to not be a good restaurant, but everything was perfect!
Hot
Delicious
No errors to the order…
What more can you ask for? Oh! They gave us plenty of condiments and fortune cookies.

Best bang for the buck, food is always fresh. It sure beats any fast food around the area when it comes to lunch specials.

Just moved to Winter Garden. Found this place by accident. Surprisingly clean and good customer service. Sesame & orange chicken were both good.

Ordered catering sized fried rice. Asked for a special order, which was excellently fulfilled and was delivered piping hot. The rice was one of the
best fried rices I have had in a while. They have a wide menu to choose from and everything I’ve had so far has been great.

Was there when I visited Orlando. The restaurant is super clean unlike other chinese restaurants. Will visit again.

This is the worst Chinese food I have had in a long time. I wouldn’t feed my dog the food from here!