El Rey De La Papa

Como estar en tu casa! Comida rica con buen sazon y lo mejor gente linda y servicial q hacen de un almuerzo placentero!

Best mofongo and love their customer service !
Loving the owners homemade tres leches going every weekend to buy one

Update 02/​05/​2016: After consideration and giving the restaurant a 2^nd chance of redemption I decided to place an order for pick up, and while picking my order I was confronted by the new lady manager «again» who in her exact words said to me «very cute the review you left on yield, you did a great job» my response to that was I did not leave you a nice review, I wrote what happened so that you as the new manager can improve and do a better job next time in those types of situations; her response was: «I disagree, I did apologize even tho I didn’t have to, but that’s ok, very cute the review and you know you are welcome to come back here or if you don’t that’s fine too, I think you left the comment to give a bad name to our restaurant but anyway I don’t have to give you any explanations». I was completely in shock, not for what she had to say to me which obviously bothered her in a personal level and not professional at all, but I was in shock for the lack of education, professionalism, touch, managements skills, and most importantly customer service; my response to her was only «wow» because wasting time and words to try to make her understand the severity of her actions and approach seems just pointless. Unfortunately that was not enough for her to let that hate go away, she had to make a last comment while I was walking out with my food on my hands, and I quote in her exact words: «make sure you hold your food it still, I don’t want you to drop it» then she laughed; and I could see on some of the customer’s faces sitting down their shock on their faces; lucky for her, my education doesn’t allow me to go that low down to her level and I just walked away, with the food I had just paid which I must add I had to throw away because It looks like a blast of salt was added on top of everything so there was no way to eat it, I would hate to think it was done on purpose but fortunately I don’t care because the only thing I can thank her is that I now understand sometimes 2^nd chances are good, so that we can realized we were right on the first place. I will never go back to El Rey de la Papa Restaurant, and I truly believe it is a shame, because it was one of my favorite Latin restaurants for years, but the level of disrespect from this establishment and their staff to me, has no logic or presentation, it is just the worst experience ever at a restaurant I no longer love. Thank you for reading my updated review.
I’ve been a customer of this restaurant for the past 3 years and apparently not too long ago they change the whole staff and now the owners family run the servers and management positions. For 3 times, today been the third time I called to place my order to go and I was put in hold for 24 minutes. I was so aggravated that I went to the restaurant to talk to the manager (now the owner’s wife I believe) and still with my cellphone connected to them and explained her my concerns and disappointment with their awful new and terrible customer service but she did not believed I was on hold for so long so I asked her to pick up their phone and surprise, it was me in the other line saying hello on the other line right in front of her… she did not apologize, gave me the «ugh I have to deal with this» look, and said «well it wasn’t me who took the call» I told her that I knew it wasn’t her that the whole point of me driving all the were there was to address to her «the restaurant manager» that I am very disappointed with their new customer service since I’m a regular customer of them, and right after that all she said was: so… is there anything I can help you with?, and of course I said no thank you and have a good night and walked away. Not I only wont ever go back, but I am extremely sad that a place that used to be so inviting it’s now a place where you pass by and said ugh they don’t care about their customers or at least «me» as a customer. Again, this happened 3 times already, and in another occasion when I actually got a hold of someone and placed my order, when picking it up I had to hear to all the drama between the family talking about all the mistakes they were making with the orders and tables and blaming each other and on top of that, I had to hear one of the servers (now one of the owner’s daughters I think) saying to the other one don’t pick up the phone while I was right in front of them, I mean it’s understandable that if you are really busy and behind in the actual restaurant that you don’t answer calls but DONT let your customers hear all this drama and not caring talking. Done with my review. If you want to try this restaurant please do by all means, they have good food, this is just my personal experience and opinions.

Food quality was amazing, food quantity huge. Flavor excellent, specially the trifongo. But prices is an ok, but for a can of soda $ 4.50? That was ridiculous, and not refill, so my boyfriend had to keep his already warm soda because it. I think that price was very exaggerated, that’s the only reason I gave them 4 stars instead of 5. Great customer service.

Loved the food! Came with my whole office and we all loved it.

This place usually has great food, especially the roasted chicken, chicken stew, chicken noodle soup, and fried chicken pieces — all as lunch specials.
However, apparently the management and waitstaff has changed, and the service isn’t as good as it was — very chaotic and slow. Not pleased, so haven’t been as often as we used to…

Let me just say the Shredded Beef Mofongo was, well how about, I am really looking forward to lunch today!
Service was great too.

Food was delicious. Columbian sausage was incredible.

The best mofongo I have ever had, big portions, great services. Tasty food. Small cozy restaurant, friendly staff.

Not enough seating and servers are super rude. They will not greet you and make rude comments while you are waiting to be seated.

I came just once but I wanted to leave a review. Food is amazing! The mofongo is the best I have tried in many years. My hubby had a churrasco and he loved it too.

The food is amazing… I’ve been a customer for the past 3 years and services has been excellent. However i miss my favorite winter Sergio! Don Fernando plz bring him back!!!

I’m not sure why we don’t come here more often, but that is probably a good thing for the sake of my waistline.
This place serves delicious food with incredibly friendly service. The portions are huge and since it usually ends up being 3 meals for me, the price is reasonable, too! The first time we visited, they seemed excited about us being first-​timers that they explained a few things to us and made great recommendations.
The trifongo was new to us, and we’re glad we tried it. If they have their special steak with grape sauce, get it. We were hesitant at first about this «grape sauce» but it turned out to be a great salty-​sweet balance on the red meat.
I’ve only had one off dish in all the times that we’ve visited, thankfully, but it does indicate occasional inconsistency.
PS: They have fresh fruit juices.

Server was great, even though we showed right before closing time. Every bite full of flavor.

Don Fernando, the Chef, and owner, does it BETTER!
Spent my Holidays vacation in FL and of course I can’t leave the area without going to the one and only favorite place, El Rey de la Papa y el Paisa.
Their Staff very attentive and helpful. Your food always come fresh and good temperature. Oh the Trifongo is a must for me. As always I tried the fried fish with the trifongo and my husband the churrasco with sweet plantains and a salad. The special of the day was the octopus salad; which if I knew that before ordering I would ask for it first because it was so good and plentiful for both. Remember their portions are always plentiful.
Less than a week later I went over again and tried the breaded skirt steak and again with the trifongo, it is made is such special way, so yummy.
Do no eat dessert this time, but with eyes closed I recommend the 3 leches.
The place still located in the same shopping mall regardless of the other review that says it has MOVED, it is the same address depending from where you are coming from. 1021 South Dillard Street, Winter Garden, FL 34 787
There is plenty of parking, a new liquor store is opening next to the restaurant.

The food is delicious and the service is great! I tried the Mofongo de Yuca with chicken and it was perfect. I will be back soon.