I drove 110 miles to Smokin’ to purchase a bike that day. I had my OTD price based on a ton of research. I found a great price at a GA dealership but wanted something closer to home. On my way, I called and spoke with a female sales associate and told her what I was looking to pay for a ’16 Slim. She said she would have to run it by her manager and she’d call me back. I asked how long and she said five minutes. I arrived at Smokin’ about twenty minutes later. A heavily bearded guy(Wade?) was sitting at the desk immediately as you enter, apparently too engrossed in surfing the net than greeting a potential customer. I walked around for a few minutes until I had to go back to the entrance to ask him for help. He told the saleswoman I spoke with over the phone that I was there and she was surprised(most likely because she was suppose to call me back fifteen minutes ago with information and never got around to it). There were no other customers in the dealership. Anyway, I sat down at her desk and she took my offer to Cyrsten, the Salesfloor & Internet Manager. I was kind of excited because I am a female rider, this was going to be my first HD purchase, and I was dealing with two women … total girl power! Well, I was invited into Cyrsten’s office, where Cyrsten told me that if I found the bike at the price I mentioned, I should go and buy that bike from said dealership. She continued by stating that if any place is really going to sell it to me that cheap, I should buy it, then turn around and sell it for a profit because that’s a hell of a deal. In other words, she didn’t believe me. Even worse, she gave me an OTD that was basically MSRP + fees + taxes. No serious negotiation. No asking what she could do to earn my business. No superficial bonding of women excited to sell to another woman rider. Nothing … nada. Cool. I bought a ’16 Slim from Cox’s. Go and see Dan and tell him Bray sent you. I won’t get any sort of referral bonus. …After physically visiting seven dealerships in two days, Dan at Cox’s(and the ENTIRE Cox’s family, especially Stephen) treated me significantly better than Smokin’. And for that, Cox’s will always be the first HD dealer to get my business.
Casey L.
Classificação do local: 5 Winston-Salem, NC
A great motorcycle dealership. They have a huge selection of motorcycles, the largest in the Carolina’s. The staff and sales team are awesome. Very helpful! Also if you are having your bike serviced there is a restaurant and bar upstairs so stop by there and have a beer and some lunch. They have daily specials. Highly recommend!