Shattalon Tire & Automotive

Customer service is adequate and friendly, however prices are much too high. I took my truck in for some work on the radiator, got an estimate, and realized the parts were twice as high as I could buy them at any parts store. The owner admitted to me that they pay their mechanics a percentage of the price they get for parts. To me this encourages parts replacements, possibly when they are not needed. They said that all repair shops do this, but I haven’t found any others with this policy.

The guys in the back are good, they are good at their work, they told me exactly what was wrong with my truck, so they would have probably had my business, but the shady business techniques ruined it for me, they didn’t take the time to take me out to show me the problem with my own eyes, and they wanted to charge me $ 20 to tell me what the price of the repair would be. I kept asking what a rough estimate would be and they kept saying $ 20 estimates, $ 20 estimates. I ended up taking my truck to another place because of this and when I told them about my experience I had at Shattalon they laughed and said that it was crazy. Being honest with your customers makes a lot more respectable business then trying to trick them into spending $ 20 so they are committed to the $ 700 repair. I understand it is just $ 20 but that’s like going to buy some clothes and asking a employee how much a shirt costs and getting the answer «Oh, I’ll tell you that if you give me five dollars.» Will not be coming back, would not recommend.

Super friendly service and reasonable prices. Tire Rack had the Michelins I wanted for my car for about $ 1000 for the set plus shipping. These folks charged me $ 850 installed with a $ 70 mail-​in rebate. Highly recommend!

I have come here twice. The first time was to get my husband’s car aligned. He was very pleased that this shop was able to align the wheels because at other quick service places in the past they have told him they were not able to set the wheels in full alignment. I recently had my car aligned and tires rotated as well.
If you are there for a tire rotation it is first come first served. For an alignment you need to make an appointment. On both occasions, they were very accurate as to the length of time it would take them. They are a bit pricier than other places in the area. I think in the future, I might just bring my husband’s «trouble» car here, but since my car is less difficult to align I might take it somewhere cheaper.

Shattalon Tire is the best all around automotive repair and oil change /​tire place in town.

They’ve been just okay in the past at a price that I thought was unreasonable and doesn’t appear that they fixed it properly because I am continuing to have problems.
They claimed that they could not fix my car unless I’m willing to pay upwards to 300 $. I then turned around and fixed it myself for 14 $. They appear to prey on ignorance with a friendly smile on their face.