Ruff Housing

I love the staff at Ruff Housing on Country Club. They are the best! When my son was very ill last summer we took care of his lab puppy for several months. She was a handful for me to manage, but taking her to RH everyday was just what she needed to get her energy out and socialize with other dogs and people. RH was a life saver for me at a very difficult time. Our son and his dog have moved away, but I am sure Bella will be back to visit us and to visit RH again soon. Thank you again.

In all sincerity, I cannot say enough great things about Ruff Housing … My skittish cocker absolutely loves it here and pulls me inside when we pull in; other daycares I was pulling him in after he’d been there once or twice. I really like that they separate based on size and the webcams in the rooms and yards are so reassuring. Most of the day there are two staff members in each room and they are very attentive — I have never seem them on their cell phones or ignoring the dogs. More than that, when I tune in on the cam, I often see them picking my dog up or nuzzling and scratching him. The Penthouse option for boarding allows you to tune in 24 hours a day to your dog … But the best thing about RH is the staff — they remember my dog, know his name, welcome us warmly and know the details of my dog’s day. And when he’s boarded and I call to check in, they update me on how he’s eating, sleeping, playing, etc. without ever being annoyed or not knowing the answers to my questions. We’ don’t live in Winston Salem but I wish we did so my dog could always come to RH. It is really the best daycare I’ve ever used. (Review based on Country Club location).

I live in Charlotte, but when I come to Winston Salem at least once a month to visit family, I make sure to take my dog to the Ruff Housing on Country Club for a full day of playtime. The staff is helpful and friendly, and really seem to enjoy what they’re doing. The dogs are separated into free-​play rooms and/​or outdoor spaces based on size and activity level (and there is an option not to put them in free-​play from what I’ve been told). There are pools, shade, slides and toys for lots of fun and stimulation. Report cards are given at the end of each day that brief you on the dog’s bathroom habits, energy, disposition, any concerns, etc. throughout the day. The facility is bright, clean, modern, and astonishingly odorless. The groomer has done a spectacular job on my pup’s nails every time (and believe me, groomers have royally screwed that up in the past). They have one-​way mirrors on all windows so even the most anxious of dogs don’t get distressed every time a human or animal walk by. The private suites come equipped with TVs and you are encouraged to bring your dog’s bed and favorite toys so that they are as comfortable as possible. The prices are reasonable. You can drop off/​pick up between 7:00 — 6:00, 365 days a year. They also offer extended accommodations from 5 am-​9 pm for an additional fee. There are even have web cams in every room and on each patio so that you can check in remotely throughout your dog’s stay. Not only does it give my dog the stimulation, interaction, and exercise he loves so much, but it gives me peace of mind knowing that I can handle all my errands and see everyone I need to without feeling guilty leaving him cooped up alone all day. Plus he is EXHAUSTED when I pick him up, which means even more relaxing for me. I highly recommend giving Ruff Housing a try!