Quality Automotive

I wouldn’t trust them with a tricycle. My vehicle was towed there for a new alternator. Was told in the morning it was the alternator. At 5 pm, I hadn’t heard anything (I’ve had alternators rebuilt in less than a day & they were replacing, not rebuilding, so I should have heard back by end of day), so I called & was told it was definitely the alternator, but had not had time to price it. Was told they would call me first thing in the morning. At noon, I called them, was told it was not the alternator, but the battery was bad. I agreed to replace battery. By 4pm I had not heard anything (only takes a few minutes to replace a battery), so I called again, and was told my transmission was bad & vehicle would not come out of 2^nd gear??? How does a transmission get damaged when you change a battery??? When I went to pick it up, m“mechanic” said maybe it’s ok, he doesn’t know what it is supposed to do. Shouldn’t a mechanic know that an automatic vehicle should change gears? Drove it home, and had no problems changing gears. I think they were trying to rip me off by saying transmission had gone bad.

I have been a customer here for several years. They have repaired my Subaru, Jeep, Sebring and GMC Sierra. I have called them several times and they have towed my vehicles in by their towing service, Parkway Wrecker Service. I would reccommend them. They have excellent service and and fair pricing. I trust them with the maintenence and all repairs on all my cars.

I’ve been a customer at this location for years. After the last two visits, I will NEVER go back to this shop. They removed the tires, and reinstalled them. I took the truck home, I had to remove the tires… they used the impact 250 ft. lbs. I broke a wrench, had to use a break over bar and stand on the break over bar to get the lugs off the wheel. If my wife had a flat there would have been NO way for her to change the tire. I couldn’t budge them either with a 4-​way lug nut remover. That was uncalled for. I called the manager he stated that they were using a battery impact to apply the lugs. B.S. The next time I took the same truck back they told me my transmission was going out, again B.S. I took it to a transmission specialist that was not the problem, the gentelman fixed my wifes truck at ¹⁄₃ of the cost of a transmission. Two things that you need for business to succeed, FAITH & TRUST this shop has lost both of them. In my opinion since the managment change this will be the last place that I would take my car…