Magnum Car Wash & Quick Lube

I’m am beyond annoyed and kind of pissed. I have been here several times and this place is a joke, never again.
First, they are so slow. The process to move cars quickly with precision is subpar.
Second, they have customized options the VIP for $ 21 is a scam. I have had better car washes for $ 10. My «VIP» was less than VIP, they didn’t vacuum the trunk, didn’t even take 5 seconds to open my gas tank and wipe the inside out, they didn’t fully wipe down the inside of window (I had to do extra cleaning when I got home), if I wouldn’t have asked why kind of air freshener I wouldn’t have got one and it’s a piece of plastic crap, and the actual car wash tools look like they have them for 30 years. Upgrade you equipment for a better experience! Your customized options for a wash are worthless. Getting back to the air freshener… this is a piece of plastic that goes in your air vents, has anyone thought to have a better experience to actually use cream or something with that favorite smell instead of this cheap crap??? I’ve never seen anything like it. They didn’t even put my mats back in place after it was cleaned. Again «VIP» more like crap with a cool title.
Third, the guy who gave me my ticket was pretty much worthless. Not only was he rude, he had personally rolled a cigarette in his hand, put the ticket under my dash and got tobacco all over the dash which I had to get out myself! I don’t smoke either. I realize my car was getting cleaned, but to have tobacco spill out on the dash is a crappy experience no matter how you look at it.
Winston needs a new car wash establishment that has service skills leveled and equipment to be efficient.

I drive a Nissan Leaf which is a small car. Because it has a hatchback they said I would have to pay the SUV /​Truck price… I paid for a VIP wash job and got more like a VI“D”. There was a lot of crud on the car that should have been clean off during the wash process. Like other reviews, they did not vacuum under the floor mats. Looks like they just hit the high spots. I will not be going back. Marco’s does a much better job. I should not have let the line at Marco’s scare me away…

Thorough, conscientious, and took the time to really do a good job, even without springing for the VIP. My car looks as clean as it has in ages!

Great car wash. Expensive but definitely worth it, usually do a very thorough job! Would definitely recommend trying them out

I was thoroughly impressed with my service at Magnum Car Wash & Quick Lube. Seeing as how I commute to work each day, and put approximately 60 — 75 miles on my car each day, I have to make sure that it’s taken care of. I called Magnum to see if I needed an appointment for an oil change and a cleaning and they told me just to bring it right over. I pulled up and they took over from there. They serviced my car within 30 minutes and then took another 10 minutes or so to do the VIP cleaning. They did an excellent job. The VIP cleaning is only $ 19, which is cheaper than anything in High Point.
The staff was nice and efficient. I sat comfortably at one of the many tables inside and chatted with the folks that came and went. I will definitely take my car to Magnum for all of its oil and cleaning needs. You should consider it too!

I had a 2 dollar coupon so did VIP wash for $ 19.00. They did ok with wash but still bug guts on windows and vacuuming was poor. Missed my shelf in back of SUV and it was still dirty. Didn’t wipe down leather seats in back on top where headrest is. I hate washing car so may go back in pinch but will not leave till I look it over. Gave $ 7:00 tip and would not have if I had looked it over before leaving.

Magnum Car Wash can be hit or miss. Sometimes they don’t get the bird poo off your window frame, but other times you get back into your car and it’s sparkling and almost new! All things considered, for $ 20 for the VIP wash it’s way better than putting your car through once of the automatic things at the gas station and breaking your arms to vacuum the inside of your car, too! Be sure to check in on Unilocal for a coupon!

If I could give this business a negative star I would. I called all around Winston Salem looking for a carwash that did hand wash. I called magnum and was told they do hand wash for an additional $ 10.00 which was a steal of a deal. Upon arriving I pulled into the service line and was greeted and assured that the vehicle would be hand washed. She said she could pull it around or I could. Seeing I don’t let others drive my Range Rover I told her I would. I pulled around back and the two employees were trying to get me to pull into the automatic was bay. I tried to tell them no it is a hand wash, come to find out they do not understand English and I don’t understand Spanish. So they directed around front where the lot boss came up and asked if there was a problem, I said no I was directed around front for my hand wash, then he directed me back around to the second bay door where they will hand wash the car. Upon pulling in front of the second bay door the the two employees who tried to direct me into the wash tunnel the first time motioned me to move car back in front of the automatic bay once again. I made motions to signify that it was hand wash and the made the sane motion back to me. So I pulled but in front of the first bay. They came out and proceeded to wash car. Never once rinsing down the sides first, they did rinse the hood first but that was it. Then proceeded to scrub the cat with what they call soft hog hair brushes. Need I say this is the furthest thing from hand washing. The employee washing the right side of car was very aggressive with his brush and we could hear the brush hit the side of the car several times. They rinsed the soap off and directed us around front to be dried off. Once i got around front I got out to check the right side of truck and here is where the troubles begin. I have owed this car since it was new and it has never been thur a carwash of any kind. It has always been was by hand no brushes. Upon inspection of the car I Could see every brush mark in the clear coat of paint job going every direction possible. I filed a report with them for damage to truck and was contacted a few days later just to be told it wasn’t done by them. So answer this how does a car that had never seen a brush of a car wash before end up with brush marks all over it. It doesn’t. I strongly recommend that you go some where else for you wash unless you want a $ 650.00 bill to fix what they damage.

Great job overall. My wheels were so dirty that I knew they wouldn’t get all the dirt off. But they did! Car looked great inside and out. VIP wash was $ 19.

Took my new car for the FIRST time to be washed and they scratched the inside of the windshield. I noticed the black streak driving home so I went back and filled out the paperwork. The manager agreed it was scratched and photographed it. Got a call about a week later stating they watched the video and no way it was done by them. I beg to differ! No scratch when I pulled in… Scratch when I left… more like a gouge. The manager would do nothing… said it was not their responsibility because I left the premises. I wasn’t aware that I needed to inspect my vehicle before leaving. I asked her to have the owner call me and she said NO. THE OWNER WILL NOT CALL YOU.
I will NEVER go this car wash again!

I was trading in my camper van and went here to get the inside cleaned. Excellent job and great service. People were very friendly and I didn’t pay an arm and a leg. I will definitely make this my new car wash place.

Went there for a detail and wash and wax. The combination of listless employees and passive supervisors meant that the specific requirements of the job I had paid for were not communicated or carried out by the workers. I was told that my car was finished, but soon scratched my head upon getting into the car. Nothing appeared to have been done to the interior of the car (i.e. no detail work). I went back inside to see the supervisor. He sauntered out, listened to my concern, yelled at a worker, who was not pleased to be chastised, and strode off without a second look at me. The worker defended himself a little bit, telling me that the detail job was never communicated to him. Detail was done, but not done particularly well. They failed to vacuum the interior of my car, even after I confirmed in the beginning that this was a service included in the detail. They did the trunk (because I brought it to their attention after the wax), but I guess that wasn’t enough to prime them to do the rest of the interior. Oy vay. I felt like I was the one putting them out.
A couple sympathetic and polite people there. I liked the supervisor’s manner and knowledge, but the workers just aren’t being well managed and responsible.

If I could give it less than a star I would. I have been a loyal customer at this carwash for several years. Last weekend though I took my SUV to it. When the employee was done wiping the vehicle down, it was covered in deep white line scratches (it is a black suv). I immediately reported it and the cashier took pictures. The damage was isolated to the areas the employee had pressed his jacket (so I’m thinking zipper) against the body of the car. Since I had watched the employee open the doors and step on the running boards to reach the top, I immediately suspected the jacket. I filled out an incident report and took my own pictures of the damage. I received a call from Stephanie, who told me that she and the «owner» had reveiwed the report and the video and do not believe they did the damage. Actually told me that the employee never touched the top of the vehicle. When I countered with the fact that my wife and I had watched him wipe the top of the vehicle by stepping up on the running boards, she said she could re-​review the footage, but it wouldn’t change their decision. I told her that I did not believe they ever looked at the video and that I would never use nor reccommend them again. Though the carwash is brushless, BEWARE because once you have employees manually wiping the vehicle the likely hood of scratching the car is greatly increased. Too bad this carwash doesnt really care about loyal customers or owning up when accidents happen!

Back in town visiting again. Got the VIP wash and they did a careful, fantastic job again! Definitely recommend!

My car always looks better when I get it washed at Magnum! They seem to pay more attention to the inside here than places I go in Wilmington at least. You know how when they are done and they ask you if everything is ok and you say yes… then you notice 10 things that weren’t cleaned on the way home. Well, I have always had great luck at Magnum. Just be careful because that steering wheel can get a little slippery on the way home with all that armorall they use, haha.