Hampton Inn & Suites Windsor-Sonoma Wine Country

A great value close to wine country! We stayed here for a wedding in nearby Healdsburg and were very pleased.
Pros:
–conveniently located next to a grocery store, cvs, yogurt shop and fast food options. Also an easy 12 – 15 minute drive to Sonoma County shopping and restaurants, and about 30 minutes to some great wineries.
–great pool area with padded lounge chairs, little pillows and all. There are 3 shaded pergolas, plenty of chaise lounges, 2 family sized tables with umbrellas and extra chairs. I felt like I was at a spa.
–nice clean rooms with a big TV and comfy bed/​pillows (if you like soft).
–hot and cold breakfast with an array of options.
–remodeled lobby and breakfast area; it looks great.
Tips:
–The air conditioning fan in our room was quite loud. Make sure to bring earplugs for sleeping.

What a find!
In Healdsburg for a wedding at Chalk Hill Winery, and this Hampton Inn was one of the more moderately priced accommodations. I wasn’t expecting too much, but my stay was perfect.
Reggie & Jeannette at the front desk are wonderful. I called a bunch of times leading up to my reservation, and they both were so helpful and professional by phone & in-​person.
Clean! Rooms are simple & clean. Nothing fancy, but the layout has an easy flow, and the beds are comfy. The complimentary breakfast is also surprisingly good, and I appreciate that hot coffee & ice water are available ²⁴⁄₇ too.
This Hampton Inn is a total steal. We had lots of friends staying at different accommodations in the area, and each of them had some sort of issue. I’ll return to this hotel next time I’m in Healdsburg.

Excellent stay, clean, comfortable beds, quiet hall ways, fast complimentary breakfast, conscientious staff.
Alexis gave us a great suggestion for dinner which we enjoyed. Thanks again.
The little extras really make a difference.

Although clearly stuck in the seventies, in a town where it’s hard to find any hotels below $ 300/​night, this hotel offers one of the most reasonable rates while still being adequate. The rooms are clean and overall nice enough for a short stay. The décor is outdated, but the TVs are nice and the beds are comfy. The front desk girl, Alexis, seems to hate her job as well as everyone who walks in the door — so don’t expect good customer service. There’s also no room service (but there is free breakfast). Overall the hotel has its ups and downs, but if your goal is wine tasting, not accommodation, this is a good option during your visit.

Please come stay here… Came with my husband and daughter… super clean and comfortable beds. Slept like a baby. Great breakfast in the morning, Jeff kept the delicious food coming. Beautiful pool and spa. Walking distance to Raleys and apple bees.

I had my daughter’s birthday sleepover here last year. It was a great suite. The pool and hot tub were wonderful. The breakfast was generous. The staff was friendly. Would definitely do it again.

Clean and well-​kept. Only complaints: (1) the bananas in the morning breakfast bar have more dark spots on the skin than most fair-​skinned old ladies who spent too much time in the sun back in their youths; and (2) there is some (not too bad) highway noise audible from my room. But despite such I would recommend this place and would stay here again… Friendly and polite staff.

I don’t know why this place would only have 4 starts. It was quiet, the staff was welcoming and personable, and the room was large, clean, and very nice. I would definitely stay here again.

This is great hotel from the cleanness of the room to the outstanding staff. This is our second stay here and we are always happy with the entire offering. Great outdoor pool, exercise room and good breakfast which is included. This will be our go to overnight spot whenever we are in the area of wine country. The hotel is 1 block off 101 so you are in the heart of Sonoma Dry Creek Wine Country which is only 5 miles north of hotel. This hotel manages to detail and that is very evident. The small town of Windsor is quite nice and the restaurants are varied for foodies.

Pleasant and comfortable accommodations. Fluffy and clean bedding. Friendly and accommodating staff. Inviting sitting area. Family reunion with 19 people.
Family stayed two days in 4 rooms but housekeeping forgot to clean our rooms. Not sure why. We didn’t put up a DO NOT DISTURB sign either.
Other than that, pleasant stay.

Just stayed 2 nights (over New Year’s Eve). I have stayed before as we travel to that area often. We will for sure be back.
Every contact we had with any staff was friendly, efficient and always acknowledged our comings and goings. We had a slight problem with our door lock and it was address quickly.
The breakfast is not your typical pastries and yogurt. It includes mini omelets, waffles and tons of fruit. Every afternoon and evening there was chilled water with oranges and hot chocolate available. Also fresh baked cookies at check in.
Room prices were amazing and booking through the hotel itself was cheaper than
.
Check it out. Great location too.

Outstanding service! Warm cookies when we checked in, spacious rooms, fluffy beds, clean– beautiful HEATED pool (great for my kiddos!), tasty breakfast. Pat was fantastic at insuring we had a wonderful stay. I will stay here any time
I am in the area!

Our second time here. Very nice, clean, and well run establishment. Breakfast is included and everything was super comfy.

Excellent stay. Fixed my fridge issue quickly. The gym was great. There was a very gruff female employee at check out (sweater covered her name tag) who charged us more than the agreed upon (and pre paid) amount. This is strange since we were checked IN by the manager with no mention of owing more. The difference was $ 20 which is not a huge deal but it is the principal of not being told about an up charge when we checked in. She was also cold to a chauffeur for an entire wedding party that was staying at the hotel. Bad customer service in my opinion.

We are Hilton Diamond members and have never been treated as poorly as the way Ben Osgood, the General Manager of this Hampton Inn, treated us. I filed a complaint with the Hilton corporate office and Ben told me he «closed» the file. I have also lodged a complaint against Ben at Diamond Member desk and I hope the owner of this hotel is made aware of how his guests are being treated since it appears that Ben actively closes files related to complaints against him instead of escalating them so that customer service issues can be resolved.
I called ⁹⁄₁₈ to book a room using a rate code and spoke with Agent ID: A00E7620 (based in Tampa, FL) who booked my reservation. She did so using my status because Hilton sets aside rooms for Diamond members not available to others. She quoted me $ 299. I said that was fine and asked her if there was a way to honor my group rate. She said the best she could do was $ 249 and I said great and had her book it. Apparently she used another group code to obtain this rate but didn’t tell me that or indicate that any problems may arise. Today, Ben called my fiancé while he was at work, called him a fraud, and cancelled the reservation. He said we booked the reservation over the web which is false and accused us of searching for group codes in order to get the discounted rate, also false given this hotel was fully booked online which is why I called them to book over the phone. The corporate office confirmed the reservation was booked with an agent over the phone. Not only did Ben cancel my reservation without my approval, he breached my privacy by calling the group that provided me with the rate code and said he «reported me» to them. This is the General Manager of a Hilton property calling a business client of mine and telling them that 1) I had a reservation there and 2) he cancelled because I booked the reservation using a rate code that I shouldn’t have used. A hotel GM has no authority to call a business client of mine and make such misinformed claims that compromise my reputation. Sincerely, One Pissed Diamond Member

This is the first time in many years that I have been disappointed at a Hampton. Our reservation was mishandled; our rate changed four times and for a period of time they lost one night of our 4 night reservation block. Understand it is «season», they are full. The hotel is clean and well maintained, front desk staff and crew are excellent, management is non responsive to the customer. Will not stay here again and hope that Hilton corporate takes a look at how this hotel mgt team resolves customer satisfaction.

Returned with my family. Got a king room with a pull out couch for a great rate with my AAA. The kids loved the pool, the staff is really friendly, and it’s only a couple of exits from Healdsburg. The breakfast is really good and the kids had fun making their own waffles. They have really good selection of all kinds of breakfast with eggs, oatmeal, fresh fruit, pastries, on and on. Everything was hot and fresh. They also had a game stash and we played Yahtzee — good family fun. I really recommend this location. We will definitely return to visit again.
PS we absolutely recommend Thumbprint and Hawley wineries in Healdsburg, and of course Bear Republic. You have to go to Lagunitas in Petaluma — it’s pretty close. Russian River is close but the crowds are always a total nightmare and I’m over it.

My wife and I stayed here for 2 nights while we were in town for a wedding. Our stay was awesome from start to finish!
At check-​in, they had no trouble finding my reservation and even allowed me to choose which floor I wanted to stay on. The free cookie was very cool too!
The room was great, the bed was very comfortable and clean. The bathroom was spacious, and the free wifi was perfect.
Lastly, the breakfast on both mornings was very good. They had a very wide variety of items including omelettes, belgian waffles, oatmeal, multiple cereals, etc. Also, fresh coffee available 24 hours a day was spectacular!
All in all, we really enjoyed our stay and although we aren’t in the area often, if we ever return, you can bet we will stay here again!

On the plus side: nice staff, newer hotel, good free breakfast, spacious room, nice big shower, comfortable bed & good location
But on the minus side: no bathtub (shower only) & small towels

The beds were comfy, rooms were dark and quiet (even on the first floor facing the pool!). I didn’t want to expect too much, but the reviews for this hotel were so good so I was definitely a little hopeful. And my positive hopes weren’t disappointed! There was plenty of parking near our room the entire stay. We were checked in very quickly with complementary fresh cookies for a Saturday afternoon checkin. Although opening our curtains showed us the pool, we didn’t expect a view anyway (and then we could see if there was space for us before we went!). The room was bigger than expected, and there was a microwave, coffee maker, and mini-​fridge (although the fridge was set to freezer when we got there and I had no idea, so all our stuff froze). Staff was very nice and rooms were clean.
The pool got great sunlight, and there’s more seating outside the gated off pool area for lounging. Breakfast was a huge plus (a waffle maker, breads, a toaster, juice, water, coffee, tea, oatmeal, eggs and sausage, fresh fruit, yogurt, cereal… I appreciate any hot breakfast I don’t have to make myself!). Close to several restaurants, a CVS, the highway. I ran one morning and it was easy to go exploring without getting lost, and the neighborhood was very friendly and quiet. It was easy for us to get out and visit nearby cities for more nightlife (Healdsberg was great for dinner) and also easy for us to get to wineries (we went to both Sonoma and Napa while here, on separate days. A bit of a distance but not bad at all for a last-​minute vacation!).
Overall my boyfriend and I really enjoyed our stay, and I’d definitely come back again!