Chun Family Dentistry

I was seen by Bryce Chunn and was told that I had double the amount of cavities than what I had which I know now from getting second opinions by other dentists. The fillings that I did have done at this office had continued issues. The main owner, Dr. Chunn was very unprofessional as well. The only thing decent about this office was their scheduling done by the front desk. I would not recommend this office to anyone.

I normally would never do this but I would definitely not suggest Dr. Chunn. My husband and I both had terrible experiences with him and his son, Bryce, which also resulted in terrible outcomes from their work.

After my cleaning and x-​rays, I had an oral exam with one of the Dr. Chun’s sons. He reviewed my xrays and took digital pictures as well. He told me he noticed some cavities and also some wear on my teeth, however I would have to come back to the office for a consult.
When I returned another day for my consult, the dentist went over everything with me. He told me I would need to have 10+ plus cavities filled, with a possible root canal, and a $ 600 mouth guard to protect me from grinding my teeth (which i have never heard from any dentist prior). They also wanted to sell me some product for sensitivity (which I’m sure would be another $ 100). The total for all of this work? An outrageous amount, somewhere around $ 1700!
None of this lined up so I decided to get a second opinion.
The second opinion dentist told me i would only need TWO fillings, no root canal, and no mouth guard. They also put on a product for sensitivity for me at no charge!!! The charge for this office including my fillings, an exam, re-​do xrays, and a sensitivity gel, a whopping $ 150!
I am very upset with Chun Family Dentistry and will not be returning!
Side note, I mentioned my experience with Chun Family Dentistry to my family and friends at our weekly family dinner, and 4 of them said they had the same exact experience! All of which went and got second opinions and ended up needed only a ¼ amount of the work done that Dr. Chun had recommended.
The ONE and only good thing about this office was that I had a wonderful hygienist by the name of Jessica clean my teeth and take my xrays. She did a great job
GET A SECOND OPINION!

So far so good. Very nice people, good service, clean pleasant office, very helpful front desk. Can’t imagine what else you’d need.

I’ve been seeing the Chun Family for several years now and I couldn’t be happier with the service. Even though it takes me quite a bit of time to travel to their office in Windsor from San Francisco, it is absolutely worth it. I changed my dentist on the recommendation on a friend (another patient of their’s), and I’m glad I switched. They even have the latest technology to keep things easier and much more painless than any other dentist I’ve tried. I highly recommend them to any of my friends!

The Chun family dentistry are amazing! They are extremely knowledgable and very personable. Great customer service and expert dental care. They are absolutely fantastic and are everything you would want in a dentist and more!

Great experience with every visit! Been coming to Chun Family Dentistry for almost 5 years now and get nothing but good, honest, quality dental work done here.

Every time I got a filling done by the Chuns, it hurt for months afterward, they said that was normal… It is not, i never have any pain at my new dentist.
3 years or so after filling in a few cavities i had, the Chuns told me they all had to be redone… i went straight to another dentist for a second opinion, and was told that there was nothing wrong with the fillings I had, nor did I have any cavities to fill… simply put I would not reccommend them as they are not trustworthy and don’t do a good job whatsoever.

I do not recommend going here. I’ve spoken to several people who all seem to develop a myriad of problems once coming to Chun Family Dentistry. Their philosophy seems to be to drill the heck out of your teeth, convincing you that even a tiny issue requires a filling. They told me I needed 14, Yes, 14 fillings. Not to mention I had impacted gums (never a mention of this from my previous dentist). They literally want to burn through your insurance. I just got a second opinion and the dentist said my teeth were fine. This is after I was numbed and had six teeth filled last week. Get a second opinion before you buy into ($$ literally) their action plan. I feel taken advantage of, not to mention the pain I was subjected to for possibly no reason last week. Friendly people, but…

Wants you to do more work than necessary and is really pushy too. Will tell you that you need work you don’t need, cavities filled or that you need crowns you don’t need. Get a second opinion.

Unlike most people, I have a fear of going to a dentist in general. After having Dr. Chun take a look at my teeth, they have noticed that I had a serious infection going on with my gums. Rest assured, Dr Chun have completely taken care of my gums and I have never felt better. They even helped me out with my financial problems and made an affordable payment plan that I was able to work with. They have an excellent staff and their customer service is the best. I would highly recommend them.

We’ve known the Chun family for at least two decades now. This statement will be my disclaimer in case I come off as being biased, which of course, I am. This is my story about how I became a patient of Chun Family Dentistry.
I had known my previous dentist for at least 25 years. He had always been pleasant, professional, and friendly. I loved going to the dentist because I apparently was always stellar when it came to my oral hygiene. I never had any problems; no cavities and healthy gums, always. It was about 4 or 5 years ago after I had seen my prior dentist that I had run into Dr. Brad and he suggested I stop by the office some time. At first, I didn’t really see the need to since I wasn’t looking for a new dentist. Besides that, I had moved out of town several years ago and had decided that if I was going to switch providers, I’d go with someone closer to home. Nevertheless, because of our family ties, I decided to make an appointment with CFD when it was time for my next cleaning. When I arrived at CFD approximately 6 months later, imagine my complete horror when I was told that I had 16 cavities spread amongst 9 teeth. The majority of them were of course in my molars, which had been sealed when I was a teenager. The sealants had long since failed and there were cavities in and around all the «sealed» areas. I could tell because CFD has digital technology and I saw multiple pictures of each and every tooth with a cavity. Not only that, my gums were in horrible condition and I was on the verge of full on gingivitis. I was also millimeters away from a root canal in a couple teeth as well. I actually had to be shown the evidence because I was in complete denial. How could this be happening to me when I had been told for the last 25 years «Excellent! Everything looks perfect!»? My next question was, ignorantly enough, «Did this all happen within the last 6 months?!»; of course not. My worst cavities had been growing for several years. Why the big discrepancy between dentists? I can’t say for sure, but my theory is that there a few schools of thought out there when it comes to dentistry. One school of thought would be, wait and watch until little problems become irreversible giant problems; the other would be to take care of little problems as they come up in order to completely avoid the big problems. I’m in favor of the latter. In fact, I actually had a few small cavities that hadn’t grown out of control at the time. I was told that I could avoid getting them filled if I brushed and flossed better. Sure enough, those little cavities went away, but I still needed the other 16 big ones filled. It took about a year before all the work was completed. Needless to say, I dropped my old dentist and became a patient of CFD. Thus far, all my fillings have remained intact. I haven’t had any cavities since and I trust the dentists at CFD to tell me each time a problem arises so that it can be addressed then and there. I consider myself so lucky to have such trusted friends also be my dental care providers.

um, sadly no I will not be going back here! We recently moved to this area so I thought I’d give this place a try. I liked the friendly staff and nice new office, and the dentist seemed really nice. Well, after my appointment the dentist told me that I needed about a couple grand worth of work in every corner of my mouth – «decay», old filings removed and replaced, and a crown for a rough tooth. That didn’t sit well with me, considering I get regular dental care and brush/​floss daily, how did all that happen since my previous cleaning? So, I drove 3 hours to my old dentist to have her check it out, and she said that I definitely didn’t need any of that work! In case anyone thinks my previous dentist was incorrect, I just had my routine cleaning again at a different provider in Santa Rosa, and of course there was nothing wrong – no cavities, no crown needed, and no reason to remove old fillings that aren’t bothering me! I don’t know what happened at the Chun dentistry office, but I almost subjected myself to major unnecessary, uncomfortable, and expensive dental work. Shameful :(Thank goodness I got a second (and third) opinion!

My wife and I have been patients of Dr. Chun for almost 20 years. We are very pleased with the quality of the dental care we receive. We also appreciate the personal connections that we have with everyone who works there.
The new office location is ideal for us and it has plenty of convenient parking.
The new facility is a very nice complement to the quality care provided by the Chun dentists.

I thought my situation would seem novel to them. Cosmetic help, cavities, or injuries – if anything is possible in the Russian River area, they have experience seeing almost every possible situation from workers and families bring. They know what are the limitations of dental products and services.
I would recommend calling them as soon as possible to give them the maximum lead time in saving your tooth. If it really is an emergency, waiting till morning will not make it better, if it really is an emergency and I was only allowed one phone call for dental help, calling this number would maximize the likelihood of success. Very few dental situations are going to improve on their own.
Most of their business appears to be from referrals and repeat business. The office staff seem very understanding of just about any emergency or oops you can imagine. If you are not the world’s best brusher, flosser or tongue cleaner, you will like how understanding they are that anything could happen in life because they have seen it all.
They also do cleanings and other cosmetic dentistry services.

Big Concerns… We all need crowns…
This is an update after nearly 1 year of service from Dr. Bryce Chun
I am sad to report that I am withdrawing my five star reviews to only a two star.
Why not a 1 star? Because the dental Hygienist that did my teeth cleaning twice over the past year was actually excellent.
Problem. On my initial visit with Dr. Bryce Chun I was surprisingly told I would need crown work? This struck me as very odd but I decided he knew better then I and I was leaving for an extensive trip and didn’t want problems later. I had the procedure.
During my follow up visits /​cleanings etc. I complained that the area was still sensitive to chewing. I was told to work with it and I would adjust. During other visits «2^nd cleaning» I complained again and was told the same. Mind you one year later and its still a problem, a big problem.
Weirdness… When I first discovered Dr. Chun I was pleased in what I found. A new clinic, modern and clean. Everyone seemed professional and organized etc.
I referred several friends /​employees. Two scheduled appointments and afterwards they came to see me. They said that Dr. Chun said they each needed «multiple» crowns? But they were not buying into it.
I wasn’t sure what to say and did find it strange that all of us were told we needed crown work? They both made appointments with two different Dentists. They were both independently told they did NOT need multiple crowns.
One of them only needed fillings and the other did in fact need only a single crown but the rest of his teeth either needed no work or basic fillings. A far stretch from multiple teeth needing crowns. If I did not know these people personally I am not sure if I would have believed it.
Understandably a doctor may have a different opinion then their peers and in these cases maybe that’s just it, a difference of opinion. What is concerning and honestly a nagging feeling in my gut I have had for awhile is that Dr. Bryce is a new dentist… building his client list… he is also part of a family dentistry in a new building etc… I cannot say if he is an owner but I assume likely he is a partner with his brother and father both dentist and work there with him, I also assume but cant say for sure that they are paying off there expenses. I will leave the rest to your imagination.
I am saddened because I was so hopeful that this was ultimately the best dentist for me, even writing an initial, insanely over the top 5 star review. This is why I am changing my review now based on what I have said here.
Today I contacted a new dentist, fingers crossed, lol They needed to contact Dr. Bryce staff and ask for my previous x-​ray records and full dental scan etc. They were told all they had was a «paper copy» of my x-​rays from my previous dentist in Oregon!!! WTF??? Now that’s really messed up because I sure do remember an awful lot of uncomfortable wing X-​ray bite pieces! So I am calling that a definite flat out lie… And I will have my bookkeeper pull up my expenses if I need to validate that statement /​records.
I had personally go over there and demand they send all of my x-​rays that I knew as a fact they had taken all while I pointed at the X ray room which I intimately knew…
To say that all they had was a piece of paper copy from my old dentist was ridiculous!!! I demanded the return of my property of which I purchased…
I signed what needed to be signed and I think they will oblige now?
If Dr. Bryce or staff feels I am misleading or do not have the facts straight and would like to dispute this, they know how to reach me. I believe in documentation and facts. There is nothing I hate more then baseless slamming of a business owner they have families to feed also. I also write a number of reviews on Unilocal.I feel that my personal, honest experiences are my reputation in the Unilocal community.
P.S I have never met either Dr. Chun senior or Bryce’s brother. I noticed that some Unilocal reviews simply refer to Dr. Chun and I think it’s somewhat confusing. It’s important to distinguish them by their full names to prevent confusion, as they may be exceptional dentist with excellent service.
P. S.S Am I the only one that has experienced this?

I went to see Doctor Chun as a result of a recommendation from my Orthodontist’s office. After getting my adult braces off, I was ready to complete a lot of work and I found Dr. Chun’s dental practice to be a wonderful choice. The staff is friendly, professional and immediately put me at ease.
Doctor Ted is a great dentist! More than just a competent technician, he really spends the time to ensure that the proper balance of overall mouth health and aesthetics is achieved. He’s a great guy and I would recommend Dr Chun and his practice to everyone!

Needed an emergency appointment and no longer have a local dentist that we have, I called them at their new offices on Old Redwood Highway and was able to get in the next day.
Wow, has dentistry changed from my old dentist experience. Thoughtful process explaining all procedures, nice new modern office with all the tools for painless procedures.
This is going to be my regular dentist now.