PostalAnnex+

We went in there recently to have a package shipped we had placed and a $ 5 flat rate envelope. First they completely ignored us… I guess playing video games on the computer is more important than your customers then after we asked for help they seemed irritated that we took up their time. Finally and most importantly they charged us almost $ 11 to ship out a $ 5 flat rate envelope a complete and utter ripoff this place should not b in business for the way they treat people and rip them off.

Let me first say that I love my local branch of the post office, but having discovered Postal Annex so close to my house, I don’t ever see myself driving all the way to the USPS location ever again.
I went online to see how much shipping would be on some bike parts I sold. The USPS site claimed one price, and thinking that PA would only be a few bucks more, decided that the convenience was well worth a small up charge.
I got there, and the man behind the counter was very pleasant, easy to deal with, and eager to help. We weighed the package, measured it, etc and tried to get the least expensive rate we could.
Turns out, it was a few dollars cheaper than it would have been if I drove all the way down to the post office.
I’m very excited to know that I have a great shipping resource so close to the house. Wish I had found them while I was mailing out t shirts everyday.
highly recommend you give them a try!

NO NO NO! I have been three separate times. There’s a really lovely woman who works here. However, the older woman who is a part of the couple that operates this business is AWFUL. 1. Obviously because this a location of convenience they can overcharge you for stamps/​basically all services. 2. I wrapped a package in brown paper and neatly printed the address. She insisted on shoving it into a postal envelope and charging me thee times as much as a package I JUST shipped from this location but with the help of the nicer lady. I’ve never had that happen. Ever.
When I convinced her to not use the envelope she insisted on printing a long printing label that I stick on the front of my already decorated and neatly written package. What? I brought in THE SAME type of package (same book for a dif friend) and the other woman gladly kept the package as is and just added the necessary white rectangular postal stamp in the right corner. But no. Not this woman.
I’ve never had any problems ever at postal offices in several locations/​different states. I’ve always been able to send a package covered in brown mailing paper decorated and addressed the way I want.
But NO this lady is always making up her own rules and has literally told me that she’s allowed to do this because she’s not affiliated with the postal service… she is incredibly difficult and rude to work with. And I’ve always left this place fuming and out more money. I will not be returning or giving them any business despite having a convenient location.

Very nice staff especially the older gentlemen with glasses, and it’s easy to get what you need!

Love this place. I have shipped over 500 packages through them and loved their customer service every day. For all the complaints before I’m thinking they just don’t have good personalities so the choose to bash a great local business. I’ll go to this store every time I need anything. Richard is a great owner who is always has the customer in mind.

I always ship stuff here when I’m in a pinch. They are usually very slow and take their time to converse with each and every customer. This leads you to wait in line for up to 10 – 15 minutes for your single package. I understand customer service but when there’s a line you try and speed things up, not take your time when your customer is holding a heavy box. This happens EVERY TIME I’m here.
Expect to pay 50−60% more than USPS for the convenience.

Very friendly service. Been in twice for various services. Fax, notary and shipping. All transactions were great.

I’ve been to a lot of Postal Annex’s and I personally think this one is the best. Phenomenal customer service (even when they’re busy), and they’re extremely helpful when it comes to getting the right box/​envelope to ship my things in.

I would give this place negative stars if that were an option. Their prices are insanely marked up and change depending on the cashier’s mood. I was told a plain envelope was 60 cents, then 70, the 75 all within a 5 minute time frame. Wtf? It also cost us $ 20 to send a 10 page fax. Ridiculous.

Contrary to the previous reviewers I’ve never had a bad experience here. Granted, I’ve actually never used their shipping services. I just come by to drop off packages or to purchase special envelopes or boxes.
You’re going to pay more here for shipping/​postage than at the post office, but the nearest post office is at least 5 miles away. So expect pricing to be a little higher, because that convenience equals markups.
I’ve never had to wait more than 5 minutes either. But then again, I’m a fairly patient person. From what I’ve observed with the associates, they seem to be quite competent but not overly exuberant. This is a trait I particularly enjoy, I’m not a big fan of overly peppy people. Not that there’s anything wrong with it, but I’m just more comfortable with being mellow.
And I know what I’m doing…

This postal annex is rude. Simply out. Every time I go in…“Cheryl” is the one that makes a good day go bad.
smile once in a while at least speak to your customers more friendly

Ever since the new owners took over I have tried to avoid this place unless desperate. Staff is unfriendly and almost rude. They also hike their prices much higher than neighboring Postal Annex’s. For small or quick postal needs they are fine. But if saving $$ is a priority then go to the post office. At least they are friendly!