Guan’s Garden

We received a terrible batch of general tsos chicken. …it was soggy, overly breaded, with no meat. Worst of all, he double charged me, then he said he could not refund it. He said to come back on Monday. …so we did. …he told me to call my bank. …why? He gave me no refund reciept… he was rude ad ignorant… he basically is trying to cheat me… he will not offer me a refund. …Crook and liar, who does not know how to use his machine. He can’t find his other receipts. …so now that’s my fault!!! Do t go there. .it’s crap.

Update — March 2016: Food quality has drastically went downhill over the last few months. Our family has tried the restaurant several times at various times of day and have left extremely disappointed each time. I’d recommend finding another option.

I love this place so nice to you and the food is great!!! I love the little Chinese man that takes your order don’t take him personally he is a sweet guy… I love the Wonton soup, general tso, egg rolls and the fried rice… Very big portions hubby and I can share one… i take out and order there and haven’t had a bad experience at all.

We ate at the restaurant and the old Chinese guy taking our order really needs to work on his social and communication skills. He wasn’t outright rude but definitely comes across as rude. He seems easily offended over benign statements such as, asking for the check after patiently waiting at the counter for him to acknowledge your existence so you can ask for the bill. His response is, relax, take it easy. I’m cool as a cucumber, so I’m confused why he would say that. Worried that he might become more offended, I clear off the table and attempt to clean off the table and floor after my messy kids, but he tells me not to worry about it. Really confused by him, so I’m guessing it’s just a cultural thing. I don’t know. Either way… it really didn’t make for a good experience.
The food itself wasn’t too bad. Sting beans dish was good, as was the kung pow three in one. The fried rice wasn’t as good but not terrible. Wife complained it tasted of old oil.
Not sure I would really recommend this place simply due to the grumpy old man. Just adds a layer of social awkwardness I’m not looking for when I want Chinese take out.

I love eating Chinese food with tweezers!!! Seriously, the worst take out experience I’ve ever had.
Let’s start with the phone call. The plan was to order two lunch portions of chicken and veggies. They guy taking my order started giggling. I’m still not sure why. I also asked for spring rolls and wontons, then the phone was hung up. Ok? I called back and the guy was like «I got it!» No total, no estimated time. He also didn’t take my name, so when I went to pick it up I was given some kind of shrimp surprise that he insisted was mine and I didn’t notice until I got back to work.
I went back in and finally got the correct order. The chicken was questionable, and even though both orders were supposed to be the same, one had broccoli and onions and the other was like a mixture of corn and mushrooms? Ok. The wontons were even more questionable. We now call them cat pouches. And to top it all off there was no spoon, fork, chopstick, nothing!!! Looks like I’ll be eating lunch with these tweezers…

The good:
The food here is Great! General Tao’s Chicken is there most popular menu item, and it is great. When I visit a new Chinese restaurant I test them by ordering, General Tao’s Chicken, Hunan Beef, Egg Rolls, And Hot and sour soup. If any of these things is off by my standards, then I most likely will never return.
This is a place with yellow fried rice, so that means no soy sauce, so you could even get gluten free fried rice. (Gluten Free ingredients, but cross contamination might still occur)
I’m a lover of good food, and here the portions are pretty good to.
The not so good:
Dining in can be a challenge, basic chairs, basic tables, lack of beverage choices (all I saw was bottled bottler and canned sodas)
Décor is minimal, since it has windows on 2 of the 3 sides.
But heck, I can deal with that, since it looks like 98% of their business is take out.
All in all, food is best I’ve had in the Winchester area.

This food is delicious and always cooked fast to order… tried many Chinese restaurants in the area and this is by far the freshest and best tasting! We always find ourselves coming back to this place!