Concept Equipment Corporation

These guys are the best for air conditioners! great selection, best prices and all around great service! do business with you again soon!

We had three, cheap window units that were noisy, leaked water everywhere, and we just had the toughest time installing these every year. It was pure Mickey Mouse in our house. We called Concept to replace these three units. They could have not been nicer. We now have three new Friedrich Chills in our house! They are awesome. And Concept installed them for us, so it’s a beautiful thing! Thank you Concept AC… could not be happier.

These guys were so quick and helpful. I work for a property management company and we needed an obscure HVAC unit; they ordered it, delivered, installed, and removed the old one easy as pie. Pleasure to work with.

Because Murphy has a sick sense of humor, the wall air conditioner in my rental unit went out in on the first day of our lovely July heat wave. Naturally, right? If it had just been for me, I would have dealt with it until the wave broke. But, it wasn’t for me. So, I started making calls.
First, I called 5 or 6 places for an estimate on a repair. No one called me back. I finally got someone to listen to the problem tell me that the unit couldn’t be fixed. (This was not surprising to me, especially after I discovered that the unit had been installed in 1981.) So, I started calling places for a replacement. And leaving messages. And not getting a response. Finally, I found the Unilocal reviews for Concept Equipment. I called, and a person answered. Seriously! That was amazing! More amazing, they took a message — and they ACTUALLY CALLED ME BACK within a couple of hours. They told me what information they needed to give me a quote. I got the information, they gave me an immediate estimate and said they could install the unit in three days. The only other place that talked to me was quoting the middle of August. I couldn’t believe it. The unit price was consistent with what I’d expected after looking to buy a new one online, and installation was completely reasonable. Even better, I saved $ 35 with their Unilocal deal.
They took the order over the phone, let me pay over the phone, and accepted my Coupon via email. Since I don’t live nearby anymore, this was especially appreciated. They’re also open Saturdays, which is nice. I sincerely hope that I don’t need to replace my A/​C again anytime soon, but if I have any other issues, I know who to call.

Concept Equipment Corp was great! They were quick, efficient and knowledgeable. My windows were small and difficult to work with, but they found an AC that fit and did a great job. I also had a complicated billing process (I won’t bore you with the details) and they worked with me on it without getting confused or surly. Save yourself time and heartache and hire these guys!

This is the second time I have used Concept Equipment’s services. Both times their products and their service have been exemplary. They have the products I need and the technicians to do the installations in what it not always an easy situation. I cannot strongly enough recommend Concept Equipment for a difficult installation and they always have the right air conditioner for the job and all at reasonable prices. If you have casement windows or odd size requirements, do yourself a favor a give them a call.

I moved into a building managed by Nordblom, and they have strict policies about A/​C installers. Concept Equipment was listed as an approved vendor. Now I see why. They know what they’re doing, and they do it exceedingly well.
At first I thought I’d save money by purchasing air conditioner units from Amazon, but the number of reviews about units broken in the mail didn’t make me confident that the discount would be so worthwhile. I could have gone to a big box store, but with crazy heat & humidity, that didn’t seem worth the schlep.
So I called Concept. Brad was very knowledgeable about the building I was moving into, and he gave me well-​reasoned suggestions about BTU size & brands. He also had an excellent sense of humor, which helped put me at ease, as the total extent of my knowledge of A/​C units is based on experiences 2 decades ago in Florida.
Zach and Ray, the friendly installers, came right on time. The 2 units were up and running in about 5 minutes, with proper holes drilled for frame screws, and weather-​stripping insulation in place. Ray went over the operation of each unit thoroughly & patiently – he demonstrated all the digital functions, and also how to clean the filters.
I’d never seen window air conditioners properly installed before, and wow, am I ever impressed! So much better looking than any installation I or my friends or my friends’ fathers have done. And Brad was absolutely right about the size of the units. Now that I’m moved in, they are cooling the rooms beautifully.
It sure pays to pay for quality service. I’m so glad I saved myself lots of aggravation and went with Concept.

My experience with Concept Equipment from the first inquiry call to the completion of the AC installation was great. The person who answered my call was extremely helpful, and patient with all my questions. Jerry was put in touch with me, and had been very responsive and reassuring (it was the first time replacing something major in my condo) throughout the entire process of locating, ordering the parts, checking out my ancient AC, installation, and follow up. In addition, Jerry’s subcontractors were extremely polite and professional. Concept Equipment had made the AC replacement experience a very positive one.

I had a crisis this summer. My window air conditioner took a suicidal leap from my window just before a major heat wave. I don’t have a car, so what was I to do? Searching the web turned up Concept Equipment Corporation. I checked Unilocal’s reviews and to be honest, they almost sounded too good to be true, but I was desperate and took a leap of faith. It was evening, and I fired off an email in the hopes that perhaps they would check their email before they opened the next day. I was right. Someone (I think one of the owners) wrote me back early the next morning before going in to the office, saying that they could definitely help me and to call when they opened so we could work out specifics. When I called he asked me several questions to determine the best unit for my needs, and then gave me his opinion of the two best options — one a slightly pricier brand than the other. He said that one of his teams was doing installations in my area and he thought they would be able to fit me in that day. Late that morning a new air condition was brought to my apartment and installed for me! I couldn’t have been happier as I rode out the heat wave sitting near my new, better unit.

We have been buying all our room air conditioners from Concept for the past six or seven years. They really know what they are doing, have a great selection and their installation service is great. Would never buy an AC from anyone else if I can help it.