Clay Simmers, OD

We have been going to Dr. Simmers for years. He is wonderful; however, the current person who answers the phones in Winchester is very nasty. It’s almost impossible to get an appointment through her. The former receptionist was wonderful, but for the past year, the one there now is awful. I called today because my son is seeing floaters. Floaters are a potential retina issue and she said we should go to our primary doctor. When I called another eye doctor’s office, they felt his symptoms were serious and they got him in. Not at Dr. Simmer’s office though. And, they moved and changed phone numbers without notifying patients. I left several messages that were ignored because they changed numbers and didn’t forward that number so the messages would be received and the calls returned. We just lost a great eye doctor due to staffing issues. Too bad. I really liked him.