Gilbertie Pat Plumbing

Have to post about Pat Gilbertie Plumbing. They know their stuff, are efficient, on time, trustworthy and don’t hammer you with their service fees. Dan just left after plucking a cinnamon stick stuck in the sink pipes, hmm maybe no more cinnamon sticks in my chicken soup!
3 great guys, Dan, Joe and Jerry. Always on time and dependable.

Had a leaking toilet and shower handles not properly installed. He explained the problem and fixed the issues quickly and efficiently and cleaned up behind. Should anything else arise, I will definitely call back.

House cleaner snapped a handle off a second story shower faucet, therefore the water main was off in the house.
Joe, from Gilberties took out the Moen cartridge. After about 10 minutes Joe announced he couldn’t get the new Moen cartridge to fit. Joe refused to wait for me to call customer service from Moen. He just left saying he couldn’t fix it. Gilberties told me they couldn’t fix it and offered the names of 3 other plumbers!
Within 5 minutes Moen’s customer service told me the fix for installing the new cartridge.
Gilberies never called back or returned. They completely abandoned us.
Can you imagine a plumber not knowing how to fix a faucet?
Can you imagine a plumber leaving and not returning?

Great customer service — Dan arrived punctually and fixed my bathroom and kitchen faucet issues promptly. Very friendly to deal with — will definitely call them again next time I need a plumber.

I live in Wilton and needed a plumber. For years I used an outfit from the Danbury area. I called them and could not get an appointment for 3 days. While not an emergency wanted to get this fixed. I have seen the Pat Gilbertie trucks around town and I also checked Unilocal. I saw the positive reviews and decided to call Gilbertie. GLAD THAT I DID! These guys are «A» players. Very professional and terrific to deal with. Great and fair pricing. They called to reconfirm the appointment and gave me a fairly exact time of when they would be there. The plumber looked at the problem and said it was even easier than first thought. He fixed it quickly and pointed out that the flapper inside the toilet tank should be replaced as it was wearing out. I would highly recommend calling them and I am happy to support a Wilton based company.

Had a major basement flooding and they were able to fit me in.
Thank you

Amazing Customer Service, True Professionals!
I have used many plumbers over the years of owning a home, I just wish that I had found them sooner. Every time you call, they are quick to call you back, quick to send someone out to look at the problem and then fix the problem, no matter what time of day it is. And I always feel like I am being fairly charged. They also always let you know what something will cost if it is going to be expensive so you know up front. Very trustworthy! Gerry, Dan & Joe all great guys!

They really are great. We had used Wilton Plumbing and Putnam Plumbing and while they weren’t bad, our bills were close to a thousand and we still had the leak. Wilton had a crazy markup and Putnam would do hours of work which turned out to have been unnecessary. Anyhow, these guys showed up asap, got the job done, quickly pointed out a problem that would have turned out to be a major issue once the walls were up and before I knew what was up, they had fixed it. Double checked everything, too. Highly recommend.

Awesome service is the only way to describe. We had a plumbing emergency in our basement. I called Gilbertie plumbing and they came in 20 minutes and fixed it immediately. The price was more than reasonable, but, what impressed me was the exceptional service. It was Dan — who is one of the partners that came. Very client focused and dedicated. They definitely have a repeat customer for all of our future plumbing needs!