The UPS Store

This ups location is clean, well organized just like any other ups location. Staff are friendly. But, it charge you $ 2 for printing service, regardless of you send your file to their mail address. Be aware, ask for additional charges before using their printing service

Fabulous service at this location. I have brought precious things to them on more than one occasion and they ALWAYS pack it with TLC so it arrives safe and sound.
Today was no exception — thank you!!!

Absolutely atrocious. Kevin, a supposed «seasoned associate» started an argument with me right in the store in front of a number of people, saying that this is a private business and may not operate like other UPS stores… Whats the point of a franchise?! He then proceeded to start bragging about how many businesses he has opened (I am a medical professional with my own practice and a number of locations myself) and how I must not know anything about shipping… keep in mind, he doesnt own the location, he is just a workerbee, and all of this right in front of other people! I called 5 other stores in the area, and they ALL would have handled this particular situation differently. I had my mail from my box at another ups store forwarded to this store and he rejected the shipment because he didnt recognize the name. Call a UPS store and ask them if they would reject one of their own UPS packages merely because they dont recognize the name it is addressed to… They all say they would at least hold it before returning to sender. Think of the dichotomy… A UPS store rejecting a UPS package being sent from another UPS store. In my opinion, private franchises or not, UPS is UPS and this represents UPS as a whole consciously deciding to cancel my shipment and causing me a hassle in the process. Not to mention the patients that were harmed.

Convenient location, lots of parking, convenient hours. All the services you’d expect from a UPS store — I have a box there for one of my companies, but I also use them for copies, faxing, notary & shipping. Polite, friendly staff (Tom, Oscar, Michelle & Sebastian). Trust me when I say all UPS Stores are not created equal. This is one of the best!

Might be a good place to wrap gifts or buy a postal card, but definitely not a place to rental a mail box, I did because it was nearby my place, but I regretted because you can’t access it 24h, they never let you know when your rental is expiring. I always made sure to leave a address to forward my mail and a credit card# for them to renew my box and charge the fee for mail forwarding but they never done that.
I called to ask my mail forwarded the other day and Don said he will do that, called again after a week and a Lady answered the phone saying my mail box was closed and my mail box was empty, I asked where my mail went but she didn’t know… Told me to call the next day to speak with the manager Buck, so I called and he said he notified by phone and mail what is not truth, I never received a single phone call or email. I asked why they closed my box if they had my credit card on the file and they knew I travel a lot overseas, and what happened to my mail??? He just said the mail was returned to the sender… And if I would like to re open the mail box?
I asked if he was serious on his questions…
That’s the kind of service no one needs, avoid this store they are totally unreliable and careless.

Very nice staff and as I was wrapping the ass end of some Christmas gifts to ship the guy actually sat on the floor to help me! Lmfao! Great customer service in my book! O and to boot there is a checkin offer at a different location and thats the location I thought I was at but I wasn’t but they totally honored the 10% from the other location!!!