Elite Nail & Spa

I’m new to Wilson and came to Elite because it was one of the few with reviews. I will not be coming back. The woman doing my pedicure kept answering her phone and seemed so put out that I was there. Like I was an inconvenience. Terrible customer service. She also hurt when trimming my cuticles and was extremely rough with the microplane on my heels. All in all, I would not recommend this nail place, but I don’t know how it compares to other spas in town.

Arrived on a Thursday evening. Three people getting pedicures. I asked about the wait as I could only see two staff and was told just a few minutes. After about ten minutes, I was asked to sit in a chair where I waited an additional twenty five minutes. When I said I was leaving, one of the staff placed my nails to soak. I waited until the water was cold and went to leave again. The staff immediately began to work on my nails. At that point, I realized that two of the pedicures also needed manicures. Those two were left sitting in the pedicure chairs to wait on my manicure.
The third pedicure person was also getting a manicure. I was finally told that «girls were on vacation» and that is why they were slow.
I requested a gel manicure for a cruise and a brow wax. They cut one nail so short that it bled. They squared off my nails. When I requested rounded, she just looked at me. My gel manicure lasted two days before it all peeled off.
The brow waxing was fine.
If you decide to patronize this business, be aware that they are deceptive in their time estimates and do NOT give good gel manicures. I will not go back,

A friend and I wanted our nails done, and being new to the area, we stopped here after our lunch at Quiznos next door. The place is pretty, but that’s about it. We couldn’t understand a word they said and it wasn’t the normal miscommunication, they could barely speak English. They pushed us to get gel nails, so figuring they knew their craft, we obliged. After showing them pictures of what we wanted, they STILL asked questions about the manicure. We wanted a very simple design, (I wanted French tips with color strips, friend wanted french tips with glitter) and they just could not understand what we wanted. They never filed down our existing natural nails, never touched our cuticles, and they botched up the gel twice on us. Three days later, the gel is peeling, and they already need to be re done. They aren’t that cheap either. They use the fact that you can’t understand them to add up costs you have no idea about. We asked quite a few times what our total would be, and they never gave us a straight answer. Needless to say, we won’t be going back. Maybe they have new employees since the previous review, or maybe we came on a bad day. Either way I’m not trying again lol

My favorite place to get my mani’s and pedi’s in Wilson! They are sweet and nice and my pedicure looks great every time!
I only wish they woulnd’t speak to each other so much, in a different language I can’t understand. Makes me feel like they are talking about me. But other than that, they are great!

Super clean, nice facility. Staff are very nice and funny. Great prices and they offer many different services. One of the staff even walked me to my car with an umbrella because it was raining terribly.