Tailor Shop

I have only been to this shop on one occasion and it was for a minor repair. I was very happy with the work and the fact they gave me a military discount.

The Tailor Shop is not a place I would recommend to friends, that said its not a place to avoid at all costs either.
Pricing is far too expensive, and the time to deliver 2 items was over 2 weeks. I did not feel welcomed or well taken care of, rather rushed and «just another number»
Quality of the alterations is good, however specificity with this shop is essential. My items did not come out as I had hoped, although I’m sure I could have been more detailed in what I needed.
80% of my clothes require some type of alterations (I’m an odd shape) so I purposely set out to «try» The Tailor Shop, and see how they did. I let them know this was the case and yet personal service and attention to detail was still lacking.
I will not be returning.

Mr. Lee is one of the best tailors I have met to date. Very cool mom and pop store front and they always make time for your needs. He has done two minor repairs for me, on the house, and as much as I try to pay him, he kindly refuses. They are great people and do amazing work. This is my one stop shop for all my tailoring needs.

I am in wilmington for a Paramedic competition and the patches on my duty shirt had came off. I was in a panic as my competition is in two hours. Siri suggested this place called the «Tailor shop» We figured we would give it a shot. I wish I could remember the gentleman’s name but when I walked in and told him my situation he grabbed my shirt fixed the patches ironed and pressed and had me out the door in under 5 min. Needless to say his shop is now in my phonebook. He saved me this morning and I am sure he will do the same for you. Thank you guys so much

Great work. Hesitant to have my suit tailored, but the results were awesome. Fast too!

I came in desperate due to an event I had that evening. They were so busy yet still found the time to squeeze in my dress alteration just on time for my event. Since then, I have brought in another alteration and sent in my husband for his suits. They are professional, clean and we will surely be back!

I had a leather patch sewed on to a leather jacket here. The service was extremely friendly and very fast. The patch looks good and the job was complete within 5 minutes. When I went to pay, he didn’t even charge me. Thanks for the service and Senper Fi — I’ll come here again for other alterations.

On July 12, 2014 I purchased a bridal gown. The bridal gown was a certified dress made by the designer Mori Lee style # 1861. The retail value of the dress is $ 1,200. I purchased the dress while it was on sale for $ 720.11. The bridal boutique did not have their own seamstress working there; instead, they gave me a listing of preferred alteration shops. At the top of the list was a shop called New York Stitches. I called the shop the next day and made an appointment for July 14^th, 2014 at 2 PM to get my dress taken in since I bought a size 12, and I am a size 10. Since I am new to the area I got a little lost while following my GPS. I was told that the shop was located in the mall. As I arrived at my destination, I saw a sign above a store in a strip mall that said Tailor Shop. I assumed that I had arrived at the desired location and parked my car and went inside. I took my dress inside of the shop with me and was greeted by a man. I told him that I was there for my 2 PM appointment and asked if I was at the right location. I told him that my name was Whitney and that I had made an appointment to get my dress tailored. He said «yes, yes. Please put the dress on and I will get it pinned up for you.» There was a bit of a language barrier, but he acted as though he had been expecting me and I just went ahead and trusted him. Once I put the dress on at the Tailor Shop, I began to describe to the man how I would like to have it tailored to fit me. I told him that I would like to have the material taken in along the mid-​torso and bust section to fit my size. I also told him that I would like to have it taken in more along the rear and thigh area in order to show my figure more. He said that was fine. I also told him that I would like to have halter straps sewn on with a bow at the closure. He said that would be no problem. I told him that I would be purchasing a belt and would want that sewn on as well since mine didn’t come with one. I was again told that wouldn’t be a problem. Monday, July 28^th at 7 PM I received a phone call from the man at the tailor shop. He told me that he just began working on my dress that evening. I was furious because I could have taken the dress to a different place two weeks prior if he had simply told me that he didn’t have the time to get my dress done. I returned August 5^th, 2014. I went to put the dress on and it was so small I couldn’t get it on by stepping into it, or putting it over my head. It was extremely small. At this point I considered taking it elsewhere. There was nothing done to my dress yet, and it was already 3 weeks after I began taking it there. He said he would let the dress out some and to come back in 7 days again. I asked him if he could get it done sooner since he has already wasted 3 weeks of my time and I was afraid I wouldn’t have enough time to get it dry cleaned. He agreed and told me to come back in 3 days. Friday, August 8^th, 2014 I returned to the tailor shop. I went to try the dry on and it did go on, but the top was so tight I could barely breathe. The girl that works there had to use a lot of strength to pull the dress together in the back just to get it latched (I had to breathe all of my air out of my lufor her to get it closed). The rest of the dress was loose around my torso and thigh area, but I was just happy I could get it on. I asked him if he could make it smoother since the way that he sewed the dress made my sides look lumpy and the material underneath kept gathering and bunching up making huge lumps all over my torso and thigh area. He said yes, he would fix it. It turned out that he finished my dress off in the worst possible way. The belt was completely crooked, the straps were messed up, and the entire dress looked lumpy and he couldnt let the top out because he cut the material. He charged me $ 466!!! I had to take it to other tailors and they couldn’t fix it. I ended up buying another dress that didn’t need tailoring. I put in a complaint with the BBB and the owner was unwilling to compensate what he charged me. He claimed that I was happy with his work until I got charged which was untrue. Other tailors said they would have charged $ 250 max for what I wanted done to the dress. He is a total rip off and charged $ 20/​hour. He didn’t provide a time chart, he just said he spent many hours working on my dress which he proved was a lie because he took 2 weeks to start working on it the night prior to me coming in for my appt. He rushed through everything and totally ruined a beautiful dress. He is completely unprofessional.