Called on Friday afternoon because my AC had stopped cooling, they were able to get me a Monday morning appointment, which I didn’t mind because I was out of town all weekend. The technician was on time(which cannot be said for many service calls these days), he was friendly, and he went right to work to find the issue. He was up front and honest about the process and pricing. My problem ended up being low coolant. He did not try to press a million different products or services but rather did what needed to be done and just told me to call if I experienced any issues in the future. 5 mins after he had added the coolant, the temp had already started dropping inside, thankfully! Overall this was a very good experience and I will definitely be using them again.
Joe F.
Classificação do local: 5 Wilmington, DE
Turned on the heater this afternoon and got nothing after resetting it several times. Called these guys(who installed the system about 4 years ago) to put in a service call, fully expected to get a voicemail box, but was surprised when John Pullella answered the phone and said he would be right out. 20 minutes later we have heat, just like that. First class service all around. If you’re ever looking for a great HVAC contractor in Delaware, here ya go. I highly recommend them!
Robert P.
Classificação do local: 5 Los Angeles, CA
I have been using Pullella Heating & Cooling for several years at my mother’s house in New Castle, De. Recently Michael came by and installed a WiFi thermostat for me, I’m always impressed with his professional knowledge of his trade and how well he explains your heating & cooling system to you. But the main reason I continue to call on them for my heating & cooling needs, I know I can trust them to do a great job and stand behind their work. I highly recommend Pullella Heating & Cooling. Robert P.