East Coast Auto Customs

It is disappointing to see a business that simply does not want to succeed. This company made a step in the right direction by using groupon to get their name out there, and then proceeded to shot themselves in the foot by actively discouraging any buyers of the groupon from using their services. It is a real shame, don’t waste your time with these people, they are a bunch of hoodrats.

I set up an appointment to get my windows tinted for Tuesday October 1^st and when I arrived to the location they did not have my appointment and also had someone else scheduled. Not only did they not know what was going on, I was told it would take four hours to do a full service tint job when other company’s do it well and efficiently in 2 hours or less. I had to re-​schedule my appointment which was an inconvenience and once I arrived after the four hours they were still not done. Once I left I noticed there was tons of bubbles in many windows and a couple scratches. One of my back windows were also starting to peel in less than two hours of the service. I immediately called the company and they told me to come back, once I arrived back they told me «nothing can be done, tinting is not meant to be perfect and back widows don’t really matter» in those pretty exact words. I was very furious and did not want to go back and forth with them. Lastly they charged me $ 20 for service and couldn’t explain what it was really for. To conclude this was the worst company I ever had contact with.