D & D Lock & Hardware

Very rude. No show/​no call on appointments.
Don’t waste your time with this guy. To be courteous I called a number of times to confirm my appointment. I was met with ambivalence. Didn’t know why until later. After an hour passed on my scheduled appointment and no one showed up, I called. The owner was rude and told me they got called out on an emergency. Seemed like a standard bs response, especially on a Friday afternoon. I asked why he didn’t call to tell me he wasn’t coming. He was Very rude on the phone and used profanity. I Cancelled the appointment and found another locksmith.
Comments added on 12/​27/​2014. The owner of this business replied to my post by admitting to everything I posted except his use of his profanity. However he stated that he offered to provide work the next day at discounted rates. Not true. He made NO attempt to remedy his mistake. Matter of fact his own industry peers call him expensive but incompetent. In his reply he calls me arrogant for expecting him to adhere to a mtually agreed upon appointment time! Well played Mr Fudge. Blame the customer. You do realize there are approximately two dozen vendors in the local area that offer this service? The gentleman I called that same night you no-​showed, did an excellent job for $ 75 less than your estimate.
The best part of his response was that he replied by creating his own review rather than replying to my post!!! He gave himself 5 stars!!! Hilarious! Beware of all the positive posts dated after mine. He is obviously concerned about the truth coming out and is going to try to boost his rating. Pathetic.
Congratulations Unilocal.You have captured the attention of a small town complacent business owner who now realizes that this review probably prevented dozens of people frequenting his business and thereby wasting their time and money.

I can’t say enough about this place. They always have what I need. They go above and beyond for there customers. There a small family business and people should know about their quality work. I would never go anywhere else.