Claire’s Fashions

By far the best bridal salon out of the 3 that I visited in Delaware! Excellent customer service and very knowledgable. Katelynn was so great at helping me figure out what I like, and I found my dream dress! They know what they’re doing, I highly highly recommend.

Long post ahead… but my experience at Claire’s Fashions was absolutely wonderful! Claire’s was my 3^rd and final wedding dress appointment of the day and by the time we arrived, I was already exhausted from trying on so many dresses at the other two shops. I had already been in love with a dress at the first shop for YEARS so I felt like the appt at Claire’s was just to check a box so that I truly looked at all of my wedding dress options even though I planned on getting my «forever dress» at the first shop.
I went dress shopping with my mom who has MS and walks with a walker and my mother-​in-​law who also has a hard time walking came with me while I went wedding dress shopping. When we arrived at Claire’s, prom season was in full swing. I didn’t realize they sold prom dresses, so when we all arrived and saw the store packed with young women looking for their prom dresses, I was a little concerned that this would not be a good experience. The first level is a little tight, especially with dozens of girls and women shopping for dresses. Coupled with the fact that mom and MIL do not do too well with standing and navigating small spaces, I was a little worried about how this appointment would go and almost wanted to leave. But Dani, my consultant assigned to me, was on top of things from the moment we walked in! She immediately got my mom a chair to sit in while she prepared the Bridal Suite upstairs for us. Unfortunately, my mom cannot walk up a flight of stairs, so Dani and some of the other consultants quickly got to work arranging the steam room (where they steam the dresses) set up for us. They had chairs set up when we walked in and the fitting rooms were cleared out just for me. I really appreciate the effort they made to accommodate us and make us feel comfortable.
Now for the FUN part! Dani hands me a book that was the size of 2 giant phone books and says «pick out all the dresses you want to try on!» Even though I was tired of trying on dresses, the selection they have available is astounding! Any dress you could possibly want, they seemed to have! Best of all: I don’t think I saw any dress more than $ 2K or $ 2500. If you have a budget but are looking for a beautiful gown, this is the place to go! Although my «forever dress» was front of mind for me, there were a few Allure Bridals styles I was interested in and Claire’s had them all plus some. I selected about 10 – 12 dresses to try on (!!) and Dani and the other consultants immediately went upstairs, pulled the dresses and brought them all down for me. I almost felt like a celebrity having a dress fitting with Rachel Zoe for the Oscars — they are that professional, prompt and accommodating!
The first dress I tried on was like my #2 behind my forever dress. I came out and both moms loved it — even more than the forever dress. My sister (also my maid of honor) and I liked it a lot but knew some alterations would have to be made. By that time, Dani was joined by another consultant whose name escapes me right now, but she was a sweet and funny as could be! She and Dani told me exactly what alterations could be done to make that dress perfect for me. They were SO knowledgeable and helpful. The 2^nd dress I tried on at Claire’s — I don’t know how we picked that for me to try on — I think Dani pulled it and I agreed I really liked the way it looked on the rack. Before the dress was fully on me, I said «oooohhh!» aloud in the dressing room. It was the first time that day I had reacted to a dress like that — even with the forever dress in mind. I came out the fitting room, the ladies zipped me up and everyone, Dani and her colleague included, were in awe. We all fell in love with that dress! The train is absolutely stunning and when Dani and her colleague added the lace edge fingertip veil, it just made the dress perfect. I knew that dress was «The One» because not only did I not want to take it off, but I didn’t even want to try on the others. I just loved it so much!
Dani and her colleagues were so incredibly accommodating (schlepping the dozen other dresses back upstairs!). They looked up the dates for when I’d receive it, gave me details about the veil and accessories I liked — and put absolutely no sales pressure on me and didn’t give me the fake sales lines other places might try. The women of Claire’s are absolutely wonderful and they made my special day of wedding dress shopping absolutely perfect! If you’re in DE/​MD/​Philly/​PA/​NJ and you need a wedding dress: come to Claire’s Fashions. Wonderful selection and exceptional service. Thank you ladies! XO

My grandmother decided she wanted to go look at wedding dresses with me and she is unable to do steps. When I called about 2 hours before my appointment the staff was so accommodating and even had us in our own room downstairs which they usually use for bridesmaids. Alex (consultant) was unbelievable with finding the exact dresses I wanted to try on and I couldn’t believe how many dresses they had! I cant wait to purchase my dress here on Wednesday. Great customer service and so helpful!

I just picked up my wedding dress from Clair’s yesterday and I could not be more happy! All the girls go above and beyond to make sure you are pleased and the girls are very knowledgeable in the designers. My first visit I tried on a bunch of dresses and when I final was ready to say yes to the dress I was told if I come back the end of the month it would be on sale. In no way did they try to pressure me into buying a dress. Thank you Clair’s!

Claire’s Fashions has a great selection. Jackie was wonderful and unfortunately the power went out during our appointment! I still wanted to try the dresses on that I selected and Jackie was able to help me do that. I’m sure this must have been one of her hardest appointments trying to show me gowns in the dark with just a small light! But it did not deter her or I at all. I found two dresses I liked during my appointment, cant wait to go back and try them on!

Absolutely best customer service ever! It was a long journey but with Cyrena’s help and professionalism a dress was selected. She listened to the bride and only pulled dresses in her budget and what she asked for. The ambiance of the store set the tone. As a bridesmaid i will return to purchase my future wedding dress.

Seriously, THANK YOU. After a terrible first experience down the street at another bridal shop, I was recommended to check Claire’s out. My sister called in a panic to try to get an appointment and within minutes we found ourselves being greeted by the warm smiles of all the staff at the shop! Jackie was absolutely wonderful. She listened to what kind of style I was interested in and pulled as many dresses as possible. She really challenged me to say exactly what I love about each dress and what I hate about them. Ultimately from my responses, she was able to keep pulling dresses until I found THE ONE. I am so grateful for Claire’s and cannot wait to stop back in to pick up my dress!

This was the first place I went to try on bridal gowns and it was by far my favorite. I can’t remember the name of the lady who assisted me, but she was so knowledgable and helpful! I must have tried on 15 dresses in an hour. Although I didn’t end up getting a dress there, I would recommend it to anyone. The only reason I gave it 4 stars instead of 5 is because of the layout/​style of the store… it could use a little renovating and its a little small upstairs– I came with 4 people so it worked for us, but any more than that might be difficult.

Beautiful dresses and services but i bought a dress there friday, and today i discovered beads missing from it. It made me super upset because my prom is next week & they didnt include extra beads because not all designers include them. That part of the situation isnt there fault but they should let girls know if beads r missing, if they will most likely fall off, if the beads r even available, if they can order the beads from the designers. The last is my current situation & im VERY nervous i wont be able to get the missing beads. For future customers PLEASE watch out if ur planning on purchasing a beaded dress & if u r ask questions & make sure u get extra beads!!!

We went to Claires for my daughters wedding dress it was an amazing experience. Jackie S was and is amazing. Last night we went there for bridesmaid gowns and again it was amazing. Jackie again was amazing. We are so happy with this buying experience for my daughters wedding.

I actually drove here from NYC to look at a specific dress they had. It turned out not to be the one but what can you do. This is a lovely shop and I can totally recommend it!

I just picked up my wedding dress from Claire’s this past weekend and could not be happier! It all started with a visit back in March. Just prior to my appointment I found an Allure gown that I really liked at another salon. I went to Claire’s for a trunk show for another designer and after trying on dress after dress, none could meet the bar that the Allure gown set at the prior salon. Samantha, the girl assisting me, could not have been more patient as I tried on so many gowns, each one falling short of the Allure. Although Claire’s is an Allure dealer, they didn’t have the dress I had seen previously since it was a private collection. However, with Claire’s to the rescue, they offered to custom order the gown I had fallen in love with at the other salon for a better price. Even though I couldn’t try the gown on at Claire’s that day, Samantha said she couldn’t wait to see me in the gown once it came in.
Fast forward to October and I go to my appointment to try on and take home my dress and who is assisting once again? Samantha! Not only did she remember me, but she legitimately seemed excited for me to try on the dress. After going to several salons, I couldn’t say better things about Claire’s-especially Samantha. They are patient, friendly, stress-​free and just overall nice people. I mean seriously, what sales associate hugs you before leaving with the dress of your dreams?! If you want great service with a selection of beautiful, reasonably priced gowns, you have to go to Claire’s!

Cannot say enough kind words about the girls who work here! Samantha helped me find my wedding dress and was very knowledgable about each dress, fabrics and any modifications I may need. They don’t make you feel rushed and will take as much time as needed to help you feel at ease through the process. HIGHLY recommended

Took my daughter to Claire’s for her prom dress after having no luck in other local stores. I wish we had looked here first because we would have saved ourselves a lot of stress and aggravation! The employees at Claire’s were extremely helpful and low key. Not pushy in the least. They also have a huge selection of beautiful dresses. I highly recommend this store!

I wish I could give this more than 5-​stars! I’ve looked at dresses in 2 other stores and my experience here is incomparable– Amazing! Whoever does the purchasing has a great eye because I put on, «yes» after «yes» after «yes» where I struggled to find One at the other stores.
Chloe is Amazing and made the whole experience so comfortable and easy. She is very upbeat, patient, and not at ALL pushy. They do not work on commission so don’t herd you to the $$$ gowns. Actually, they had a nice selection with a wide price range and she asked me up front how much I wanted to spend and never went over that amount in her suggestions.
I hate shopping in general but I am actually looking forward to going back with my bridesmaids to make the final choice of the six. I had already found the gown I wanted for them at another shop but, Now, without question, will move my order here and start a new dress search for them.

I had the best time at Claire’s finding my perfect prom dress! All the sales associates were super nice and friendly and helped me pick out my gown. They even registered my dress for my prom so no one else will be able to buy the same dress, even in different colors! I’m so excited for prom now, and I have Claire’s to thank!

Women don’t get married every day. This isn’t an everyday party dress: it’s my WEDDING dress. I want to feel comfortable asking questions. I want to know what works for my body type. I want to know that the $ 2000 you’re charging for a dress is backed up by quality merchandise and excellent service. I want a salesperson who might care just a little bit.
Unfortunately, Claire’s didn’t live up to my expectations, which, frankly, were in no small part influenced by the other reviews here. And I’m about as low-​maintenance as bridal customers get.
I made an evening appointment after work. The salesperson assigned to me didn’t seem terribly interested in helping select a wedding gown. She was perfectly serviceable in throwing dresses on a rack and walking away, but made no effort to engage, which left me wondering why (a) I needed an appointment in the first place, and (b) she was in a job that is **all about** customer service.
Also, the selection seems a bit limited: almost everything at my visit (September) seemed to be either strapless or mermaid — the two styles I rejected out of hand when considering my dress. If you’re looking for something beyond the latest bandwagon trend, you might end up disappointed.
I ended up finding the perfect dress by chance in a tiny vintage boutique. I still have my mom, stepmom, and six bridesmaids to dress, but I don’t think I’ll be coming back.

What an incredible experience. Chloe made our appointment a perfect shopping event. She knew exactly what I was looking for. Amazing!

We went here for bridesmaids dresses and I would never recommend to anyone. We made an appointment well in advance, yet we were rushed through. The sales associates were rude and pushy and kept making rude comments. When we called the manager, she responded to our complaints with «we all have our bad days.» The sales associate at the front desk was very helpful though. Bottom line: good selection, which is overshadowed by very rude staff.

As a recent bride who dreaded buying a wedding dress I came here and had the best experience! Chloe was my consultant and she was amazing. I had a general idea of what I wanted but she suggested a few that she thought would look good and I ended up loving one of them! She has a great eye and is very personable. I never felt rushed or forced to buy a certain dress. I ended up going one other place before buying a dress and did not have a good experience. Went back to Claires and bought my dress. It came in a few weeks ago for my upcoming October wedding.
I will be going back in a few weeks with my mom for the mother of the bride dress.
If you are looking for a wedding dress, or any occasion dress, I would suggest going here first. Prices are reasonable and the service you receive will be the best out there. Ask for Chloe!