Cielo Salon & Spa Inc

I just had a natural enzyme facial with Larissa. The location looks quaint on the outside but once inside, you have two levels of salon and spa. It was clean & relaxing. I was a bit skeptical at first, since I’d never had a peel before, but Larissa was absolutely amazing. Most importantly, the extractions were not painful. She was thorough and super professional. Even gave me a sample of a facial product. Parking is somewhat difficult but they validate.
Either way, i will definitely return.

So after spending a day (and over 2 hours), trying to find a salon that was somewhat close to home, took walk-​ins, and could wax my eyebrows on short notice, I finally remembered that when I moved to Wilmington a couple of weeks ago someone had recommended Cielo.
I walked in and was told that the person that does waxing was out that day but that other people were certified (I should have run out at this point but I’m always afraid of coming off as rude). A hairdresser took me upstairs and, without washing her hands, had me lay down and just went at my eyebrows. I told her I just wanted them cleaned up. She asked me if she could take a little off the top. I said yes, thinking back to people that had done that in the past using scissors.
So here’s what happened.
1) Only wax was used, but no other eyebrows shaping tools
2) No gloves/​washing of hands happened at any time
3) She did not clean my eyebrows up with tweezers. In fact, I’m mortified because there are little random hairs sticking up everywhere
4) She did not use scissors to cut longer hairs so the ends of my eyebrows look like they are going to fly away
5) SHE CUT OFF HALF OF MY EYEBROWS! The part that curves down is SUPPOSED to be there.
6) She made me bleed
Now I have little half eyebrows that look like they are flying away at the ends with random hair everywhere else along the top of my eyelid and I’m scared to touch them because I lost so much hair I can’t possibly give up any more. I know it’s bad because my boyfriend looked at me and said, «Half your eyebrows are missing!»
So me, being the meek person I am, felt bad saying anything because everyone at this salon was very nice and welcoming. I even tipped her out. 2 stars for being welcoming and accomodating.
Oh and I failed to mention that it cost $ 19. Back home in San Diego, my eyebrows weren’t annihilated and it cost me $ 8.

I had a facial here and it was wonderful, extremely thorough and relaxing. The woman who took care of me was a wizard at extractions (and I needed it!). I got a series of masks and scrubs and steam, plus a really great hand massage and neck massage. I left feeling very pampered and well cared for.
I took off one star because I couldn’t really understand what the woman who gave the facial was saying… Too bad because she gave me lots of great advice and talked about products but I only caught about half of it. She had a Russian accent, which is totally great, but she mumbled a lot, and I think the combination of the accent and the mumbling made it tricky. I was sort of hoping for a list of products I could look into purchasing, or some clear directions for maintaining the benefits of the facial, or even her business card, but she finished and was gone. Despite this I’ll definitely be going back for more TLC.

I flew into Wilmington Delaware for a wedding from Boston and needed to get my hair colored and cut last minute. They were amazing my hair hasn’t looked this good in a long time. They treated me like a princess from the minute I walked in the door. I recommend them to anyone.
I can’t thank them enough!

They used to have a fabulous woman there, Jenniver, who has since left and started her own business. I moved back to the area so it was my first time getting a leg and brazilian wax by a new lady. It sucked. She used hard wax on my coochie. OUCH. It seemed like some form of torture. It took about 45 minutes to finish my brazilian, too long for that type of pain.
The leg wax, when I went home I noticed she didnt get it all, and waxed over one particular spot so much that it tore my skin up. Yeah. no good.
Average prices… but I’m on the hunt for Jennifer, or a new spa.