Chemdry of Delaware

We were required to use this particualr Chem Dry franchisee because our new home is locate in their territory. We have used a different Chem Dry for over 10 years and have never had a problem with the price or service. However, when the tech showed up to do the carpet cleaning, his quote was 150% of the price we had been given over the phone. We had the measurement of rooms and numbers of steps correct, and since we had not moved in yet, were even supposed to get a discount for the empty rooms. When we questioned the price, he said we could not get anyone to do it cheaper and we opted not to have the service performed. When I called corporate, they were very polite, but said each franchise has the right to charge what they want. Needless to say, I will not be using ChemDry at this house.