US Post Office

us post office web site has the wrong phone number listed it 7 088 396 949 not 46

The worst. They used to have good service but lately there’s the same, rude lady working there. While in line she told everyone that you need to sign the back of your credit card, I tried to do that while in line but my pen didn’t work on the plastic. I waited 20 minutes and there were only 2 people in front of me. The line kept getting longer, out the door. There was another worker there whose job is apparently to come to the counter and stare at people and not help. When I finally came to the counter to buy stamps, I gave her the credit card and she barked «you need to have it signed!» I told her I tried but it didn’t work. She gave me a permanent marker to sign it and gave a big embarrassing speech in front of the 12+ people waiting in line saying how I was holding up the line bc I didn’t sign it, and that it’s the post office’s policy and that she doesn’t care blah blah blah… Uh, it took 2 seconds to sign. This lady needs a new job and shouldn’t be working with people if she’s going to be pissed off about every little thing. I’m going to Hinsdale post office from now on. At least the people there are nice and they have a big selection of stamps.

Not even worth one star… This place is bad. Go somewhere else. Used to be good with past employees– now the lines are out the door and the postal employees are useless and sloooowwww. Won’t ever go back to Willow Springs.

Got there @ 415pm and one clerk was there but she told me she is closed for business. Another counter was opened but no one in sight. I waited for another 10 minutes and asked the same clerk if anybody is coming out to help. She then mumbled to the staff in the back office and told us to ring the bell for service. Seriously??? Then the manage came out and with the pissed look and took another 10 minutes to complete a transaction. This is the worst post office I have ever seen.

One of the worst post offices I have been to. The post mistress is extremely rude and has zero customer service. I was having an issue with her and I called and left several messages for her supervisor never received a call back then I called back and the post mistress answered the phone acting as her supervisor. So I decided to go in personally to speak to the «supervisor» I was supposedly on the phone with and was told by the post mistress «she just left the building» within the 10 minutes of being on the phone with her. I ended up filing a report online and sending a letter to the post master general. Sucks I have to drive a little further to a different USPS just so I do not have to deal with their employees at this location. The Bridgeview USPS is amazing I recommend going there instead of having your day ruined by smart aleck remarks and attitude.

I created a Unilocal account just to review this place.
I had a package delivered to my home that required a signature. Unfortunately, I was not home at the time, so the package was brought back to the post office. I am not able to retrieve the package on the weekdays due to my schedule. My father went in to retrieve the package, however they said it had to be me with an ID, although we both have the same, unusual last name. I understand that is a formality and some rules can’t be broken, no problem. The other option was to have the package redelivered. This only works if there is an individual to sign for the package. So I call the office to setup a delivery. A gentleman picks up the phone and this is how the conversation went…
USPS Employee: «Willow Springs Post Office»
Me: «Hi, my name is Dave, how are you?»
USPS Employee: «I’m Busy»
Me: «Well, I’m sorry to be a bother, but I had a package delivered to me while I was not home, and it was taken back to the office. I would like to schedule a redelivery.»
USPS Employee: «All the deliverers are out already. You can have it delivered tomorrow or come down here on Saturday to pick it up.»
Me: «I would like to setup a time tomorrow.»
USPS Employee: «Someone will be there to sign?»
Me: «Can you give me a time frame?»
USPS Employee: «No.»
Me: «OK, so no idea at all?»
USPS Employee: «I don’t know what you’re asking…»
Me: «I’m just trying to get an idea of what time someone could come.»
USPS Employee: «No, there is not a time frame.»
Me: «Then scratch the delivery as I can’t have someone there all day. I will go on Saturday.»
USPS Employee: «The package will be here.»
All of the employee’s answers and remarks were in an extremely irritated and rude manner. I am extremely disappointed with the experience and hope to never deal with this office or employee again.

This location is my favorite post office. Nice employees that value your time. Quick and very helpful.