Excellent servers is the the only reason I give 2 stars. Management is beyond horrible. The kitchen staff cooks like boy scouts and they are always out of at least one thing when any customer orders. The food is less than impressive. Two thumbs down, my bff and I will never go back.
Kerry K.
Classificação do local: 5 Euclid, OH
For this being a Denny’s I was really taken by surprise. They was so far above my expectations that words do not convey how happy I was with the service and food. Thank you every one at this Denny’s you got it right all the way around. Service, smiles and not burned coffee I was totally and happily surprised.
Laura S.
Classificação do local: 3 Cleveland, OH
So this is the«other Denny’s.» We usually end up at the Wilson Mills one, but Easter Sunday found us at the park and we went here instead. There was only one section being seated and only one waitress in the section. We could tell since it took a while to get our drinks and for the waitress to come take our order. However when we did put in our order, it came out fast. Strangely enough, my sandwich was a lot smaller than the one I get at Wilson Mills. Even my husband noticed. It took a while to get the check after that, too. We were about to go ask for it when the waitress appeared with it. All in all it’s Denny’s and a lot of people don’t expect much when they go there. This was better than most people expect, but the service was not as good as what we usually get at Wilson Mills.
Lucy H.
Classificação do local: 5 Anderson, IN
My usual dining spot after Friday night pyro; the location is clean and staffed by friendly people. Our orders are filled correctly, and the food is tasty. I recommend the pumpkin pancakes if you’re here during the right time of year.
Joe P.
Classificação do local: 3 Euclid, OH
It’s Denny’s…you’ve been here before. My friend Carole gave it a 3, and I agree. Our waiter was swell, Frank was his name… or maybe Carla. I can’t remember. Anyways, we had breakfast at midnight. We see no other reason to have breakfast here unless it’s midnight. They, Frankla, were very accommodating. He/she explained their fit & lean menu to me. I decide that scrambled egg whites were too extreme & he/she agreed. Carole had just come into town from western Montana, so the lumberjack slam spoke to her. Service was prompt & the syrup warm with my pancakes, as advertised. This evening could have happened at any Denny’s in the country, but to our convenience, it happened here. Oh, and they let us stay here and write this review about nothing special, too
Jessica M.
Classificação do local: 4 Euclid, OH
I’m generally not a chain restaurant person(especially Denny’s) but I have to give credit where credit is due! My husband and I went to this Denny’s on 2⁄14. The server we had that morning was one of the nicest, friendliest and genuine people ever to bring me food! I really wish I had caught her name. I ordered a vegetarian scramble-thingy that was supposed to include spinach. Apparently the kitchen was out so she made sure they put in extra broccoli(after checking with me first). She refilled our coffee the right amount of times(never 2 seconds after the first sip– you know– when you finally get the balance of sugar/cream perfect). The food was fine, but the service really stood out as top notch! I almost want to go back another weekday morning just to find out her name and give her the props she deserves. *I made sure to tip well OVER20% :)
Carolyn C.
Classificação do local: 1 Cleveland, OH
I was very disappointed with the food, and the service, I received at this Denny’s location today. I ordered the Everyday Value Slam(two eggs, two sausages, and two pancakes). I specifically told the Waitress that I wanted my eggs fried hard, and to break the yolks – because runny yolks make me ill. Additionally, I ordered a side of Hash Browns – which I never received. I had to send the eggs and pancakes back. The second time around, the eggs were recooked correctly but the pancakes were still gooey and undercooked. Also, for the second time, I reminded the Waitress that I didn’t receive my Hash Brown order. She said«OK» but she never brought the order to the table, and she never added it to my bill. I asked to speak with the Manager, but was told by a Cashier that he or she went to the Bank. The Cashier was very sarcastic and unapologetic. Furthermore, she didn’t even ask for my contact information– to give to the Manager, to call me when he or she returned.
Jennifer M.
Classificação do local: 3 Radford, VA
Went to Dennys after YEARS of refusing to go because of horrible mistakes with my food. That said, I was finally convinced to go and took my oldest son. The menu was impressive, and the place was cleaner than I had remembered other Dennys to be. We placed our orders and ordered two additional meals to go for my husband and other son. I was told they were«out» of the first two things that I had tried to order, so that was a downer, and the meal I did order was fantastic. The only downer to that was that our toast was never brought out to us. They agreed to upgrade our«pancake puppy» order which was to go, and give us 10 instead of 6 at no charge… all well enough. When the waitress left with the box of pancakes to toss the four additional ones in, we paid our bill and left the tip. She came back with a huge plastic takeout box and put it in the bag with the other meal. We left, happily enough, but when we got home we found that the second takeout box she put in that was supposed to have contained the pancake puppies was EMPTY! I got someone on the phone who claimed to be the manager who took my name and said we will be reimbursed the next time we eat at Dennys. Ugh.
Kavi D.
Classificação do local: 2 San Francisco, CA
Look, I normally enjoy Denny’s, but I’m not quite sure what happened during my visit to this particular Denny. Now granted, it was about 11:45PM after a night out bowling, so perhaps that influenced things a bit. Nevertheless, my experience was not as I was expecting. The service was friendly, though very slow at this particular time. It took about 20 minutes after being seated to get our drink and food orders. The waiter was impressive at first in memorizing the orders for our party of 7, except he didn’t quite memorize it. Some of our orders were slightly altered, though corrected promptly. The food was good, but seemed kind of cold. This was most likely related to the slow service. While our waiter was nice and friendly, I can tell the place was understaffed when there was clearly a good number of patrons at the time. I’ll probably be back when I’m in the area, but during regular/business hours.
Jeff T.
Classificação do local: 3 Portage, MI
I went to Denny’s, first time in years, on the 8th of January to use my free Grand Slam breakfast offer. I really went in with low hopes as Denny’s has disappointed before(Note: I was sober and this review does not reflect the importance of drunk Denny’s). Fortunately on this trip Denny’s really pulled through. The wife and I both enjoyed our meal. I had the slam with eggs, ham steak, hash, and sour dough toast. Ham steak is a great addition /substitute for the super thin bacon. Alison went with the yogurt, fresh fruit, gingerbread french toast, and bacon. We were both surprised to see fresh fruit and not something frozen and thawed… wow. She loved the french toast and of course bacon is bacon, thin but good. So you ask why the 3 stars? First off my idea of a 5 star breakfast joint is a greasy spoon place where they don’t skimp on quantity or quality, not to mention somewhere that puts their own spin on certain staples. Other qualities are cleanliness, appearance, and something I call the ‘post-breakfast hit or run’. You either have food that stays with you which is the ‘hit’ and you have the other. Denny’s gets dinged for not being unique in any way, by not EVER wiping down the table side menu and rarely cleaning the condiment tray. The floors were a disaster and just did not have a healthy look to the place. The food however was a hit and met my standards which was all I was expecting for a free birthday Grand Slam.