AscendTech

Great company to work with! Ordered a replacement motherboard for a laptop and it arrived quickly. Saved my hide. Thanks, guys!

I’m very happy with my transaction with Ascendtech! The first thing I have to say is how incredibly fast they shipped my order, I ordered it on Friday evening and I got it on Tuesday morning! Part of that was the shipping company, but they obviously worked very quickly to get it to them! I needed to return the item I bought and they quickly processed it and refunded my payment, minus shipping costs. I can’t say what happened to the users w/​negative reviews, but my experience was perfect all around! Thanks again!

Worst company ever to deal with. I never go through the trouble to write negative reviews but I made it a point to this time.
They send out used items that are claimed as new and in top of that, they are defective and don’t work! I called some guys named clad and he was the rudest person to speak with, he actually hung up on me when I asked why I got a used item that doesn’t even work! Then to get a replacement they made me may for a new board and 30 $ in shipping. When I sent them the board back they refused to give me a refund!!! It’s nuts how these guys are even in business still. Just type their name in a search engine and see all the negative comments.

I ordered a laptop replacement keyboard. It arrived in a bubble-​wrap envelope with a «Do not bend» label and a couple of short pieces of cardboard which collectively were grossly inadequate for protecting the keyboard. The mailman stuffed it into my mailbox because the «Do not bend» label on the envelope was probably obscured by a magazine and other junk mail on top of it in the pile. The sides of the envelope were folded up along the length of the keyboard, which shouldn’t have been a problem. However, the keyboard itself was bent into a hockey stick somewhere along the way. The couple of pieces of additional cardboad in the envelope were about ¹⁄₃ the length of the keyboard, both stacked on one side and totally useless for protecting it.
Furthermore, the product page on the web site does not indicate that the part is other than new and in OEM packaging. The keyboard was in an anti-​static bag with a broken seal and a tear in the bag. I was able to gently bend the keyboard back close enough to flat to install it and it worked, so I avoided having to do an RMA dance to get to use my laptop properly again. I wish I had thought to look for the other review here before purchasing from AscendTech over the web. Caveat emptor.