Caribou Coffee

Seriously the worst Caribou location there is. Twice, w/​4 drinks, they forgot the espresso.
It generally takes an abnormally long time to order a drink. One time, I was the only one there and it took over 10 minutes to get the drink. They were all scratching their head like it was some sort of coffee enigma. It was just a campfire mocha though, a main menu item.
I’ve though about writing to Caribou HQ, but the reviews and numbers frequenting this place say enough.

Walked in, 3 people working, one Barista, one drive through, one making togo coffee pots. Busy I understood, but I didnt even get any acknowledgement that I was there at all. Barista looked at me at least 4 times and no nothing at all. Simple acknowledgement that I a customer existed was all that was needed. I waited several minutes then walked out, Dunn Brothers across the street was immediate customer service all the way.
I guess Caribou just is too busy for simple customer service.

Passing thru, this place is lucky they are in a small town, workers are pretty dippy, got my whole order… eventually. Brewed coffee had grounds floating in it. They were out of brewed coffee at 7:30 am, keeping the brewed coffee stocked in the AM is job 1, come on.

If I could do 0 stars I would. The manager is such a bitch. I will never give them my money or work there. The manager needs to go before I spend money there.

I was visiting from out of state and was looking for a place that had good coffee and good WiFi to do some work. I found Caribou Coffee. It was almost what I was searching. Nice coffee with free refills. Strong internet signal, but slow for today’s standard. I had a Guoda Turkey Pesto sandwich for lunch. It was fair at best. I would have given it three stars, but the atmosphere and the staff were wonderful. Very friendly and welcoming. If you are looking to have a cup of joe and relax, I definitely recommend it. If you need to do some serious work on the computer, you better get your coffee to go and find better WiFi elsewhere. I can forgive the sandwich, it’s a coffee shop. I cannot accept the internet. Caribou, it is time to catch up to the present.