After my mother-in-law backed into the passenger door on my wife’s car, I was in need of a body shop. At a friend’s recommendation I brought the car to Washburn’s, and I couldn’t have had a better experience. Erin(the owner) handled everything — submitting the estimate, dealing with the insurance adjuster, and even coordinated a rental vehicle for us(it was ready and waiting for me at the shop when I dropped off the car to be worked on.) I could not be happier with the quality of the repair, as well as the paint work that was performed. I looked over the repaired area very thoroughly trying to find something that was done incorrectly/poorly, and couldn’t find anything. I highly recommend them to anyone that is looking for a high quality repair to their vehicle.