NTB Tire & Service Centers

Thank you for such great service. I’m new to the area and appreciate the attention that I got when my tire pressure light went on. I just needed some air but it was six o’clock in the evening and I was delighted that you just fixed me up. I will most assuredly be back whenever I need car care. Thanks again!

Nope. Just no. I made an appointment to have my tires changed over and my oil changed as well here, and at a good price, but it didn’t turn out. I made my appointment 2 weeks in advance because they were all booked up, and I made it on the only day I could do it. I came in on my appointment time to have my car serviced and was told by the front desk people that, without warning or an explanation, they had cancelled my appointment.
I don’t live near Williston, I only came out because the price was right. They told me I would have to come back another day to have it done, and like normal people, I don’t have all this time to just walk in on a random day and spend two hours in a waiting room. I understand that things happen and sometimes things go wrong, but my biggest problem is that they didn’t even bother to call me and tell me before I drove a half hour out to have my car serviced. They didn’t offer any kind of discount or preference or anything to remedy their error, so I cancelled my service and told them to get on the phone with everyone else that had a cancelled appointment that day and call them before they wasted their time coming out too.
If you have made an appointment here, I suggest that you call them before you go in and confirm that they will actually honor it. Otherwise its a crap shoot. Good luck.

Bait and switch alert. Waited to tell us they ordered the wrong tires until after they had the old ones off. Said to continue we would have to pay more per tire or they would put the old ones back on. This is after waiting two hours past the appointment time. Called their customer service line and they said its 24 to 48 hours after a complaint that someone would contact me?? Spend the extra and go to Costco’s they have great customer service you pay for what you get. Never using this business again.

Very good service, convenient hours, very professional attitude. Clean waiting area, and there is free wifi! I got a great deal on my tires :)

The service personnel seemed nice, and they *luckily* had the exact tire size (185−65−14) in stock that I needed… which once tire place had called ‘nearly extinct for 20 years’ (my car is only 12 years old).
Also — I didn’t feel like they were giving me an upsell, though they could’ve, since I’m one of those dastardly Vermonters who is using ‘all season’ tires instead of snow tires this year. I just moved here, the winter seems mild still, and frankly, I’ve got nowhere yet to store the things.
Everyone was nice, the premium seemed to come with the fact that they had a 7 p.m. appointment on a Tuesday night, but they let my dog come inside, and also changed my wiper blades out. The wipers were costly, but I think the tires where a decent price — tires cost about $ 70 each, with $ 11.99 per tire changing fee. Would go again.

Great service, great price!
Took my Jeep here about a month back to get 4 new tires on it. The price was by far the best we’ve found in the area, and when there was some difference between the estimate over the phone and the quote at the store they immediately went with the lower price for us. The service was excellent, the person there was knowledgeable but at the same time didn’t come across as condescending since we don’t know all that much about tires.