Stephanos Pizza & Subs

This place is not bad. It’s nice for a simple pizza. Is it gourmet? No. But i was not disgusted by my food. In fact I liked it. Got a 12 in cheese pizza. It reminded me of peter piper pizza with the flavor but didnt have the cornmeal crust. Service was a little odd… Thy need more organization and direction… But if i wanted pizza and was in the area again, id go there.

Overall, Stephano’s should be avoided. Don’t risk it. Please.
The staff is perfectly useless. Although the lady at the counter got our order in quickly and easily, it took 30 minutes for the pizza to be. While waiting, we got to watch the exchanges back and forth between the staff. Yikes. Many of them refused to do certain jobs, like putting bags in the trash, because they «didn’t want to.» And all of this was right in front of customers for everyone to see!
The pizza itself tasted ok, but my stomach knew more than my mouth did. I had an upset stomach all afternoon afterwards and paid for my choice to eat here dearly.

Not as bad as everyone says.
I ordered a gluten free pizza and a pepperoni pizza.
We came on a Tuesday at 6:30. It was empty. Paid $ 40, a little pricey in my opinion, since my gluten free was just a personal pizza. But the cheese bread was great and the pizza actually tasted fresh.
The actual place just looks neglected. Clutter on the counters, spills by the soda machine that were never cleaned up, both iced tea machines were out of service.
The service was pretty good. And the pizza came out in less than 30 min.
So overall, it gets the job done. If you’re tired of walking all day it’s not a bad place to just plop down and enjoy.

As stated in most other reviews… wait time is an issue. 30 min. Minimum for anything other than pizza. Food is ok but not worth the wait. The staff was extremely upbeat and hardworking. Made it difficult to get annoyed by long wait. Would not return if any other options exist.

I would give this place zero stars if I could. The most unorganized restaurant I have ever seen. 35 minutes for 3 sub sandwiches, so far… and we are still waiting. Stay clear!!! The owner should just close down and let someone who knows how to run a restaurant lease the space. Oh, and don’t be fooled by the beer selection. They use whatever 6 pack holder to hold whatever beer they bought that day. It started with the girl who takes orders. Clueless and didn’t even care to take her earbuds out to take our order. 40 minutes now and I will keep slamming this dump until the food arrives. After 60 minutes we gave up and got a refund.

If I could rate this place, it would be a zero. Also wish I would have read all of the reviews before we even walked in the door! We waited 45 minutes until we began to get a bit upset that we still had not received our 3 sub sandwiches. As we decided it was time to give up, our 16 year old daughter noticed the woman, cooking in the kitchen, without a hairnet as she fingered thru one of the sandwiches, trying to figure out if it was ham or turkey, without gloves! The owner challenged my husband about the refund, saying it’s in the window… they looked and NOPE! Not ours! We left and will NEVER return again! BEWARE!

Started out with the rudest girl at the counter who did not bother to take her ear buds our to take our order. The pizza came out and I think it may have a frozen pizza from the grocery store. The resturant qaw very dirty. Worst pizza place every.

This place sucks nads. We went here for the buffet with our school and it tasted like a butt salad. The Mac and cheese gave me a gastric exorcism and I won’t stop pooping, seriously, I have the Hershey squirts. I am leaking. Writing this from the toilet right now. If you don’t hear from me in a few days I am dead. This place is so bad. Spaghetti sauce is sugar water and the pizza is from chuck e cheese. Just don’t eat here. It can save your life if you don’t eat here.

If you want an overpriced mediocre sub sandwich, this is the place for you. I wouldn’t go unless you had all day to wait. Had to clean off our own table as well.

Terrible experience. Waitress was checking her phone during our entire order conversation. She acted as if she could not be bothered to help us. Inside of restaurant was not clean. Drink station regurgitated brown stuff into sprite.
Cheese pizza was more like a cheap frozen pizza from the store. Philly Cheese Steak was mostly philly and onions — barely any steak at all. Food was over priced for both quality and quantity.
We stopped here hoping that the reviews were wrong — they were not. The service, food, and value are all bad. Please avoid.

Went here with a couple of my friends because a local recommended it to us. We went in and there was no one at the ordering station. We waited 10 minutes then someone came. She was very nice and apologized because of the wait. Than we ordered food. That when it went downhill. We waited 45 minutes for a sandwich and a small pizza. They came with the sandwich and the waitress almost dropped it. Then I waited 10 more minutes to realize they almost sold my pizza to a crowd. The food was meh and I wouldn’t go back.

I let the wife pick our dinner spot tonight; unfortunately, she doesn’t check reviews. I’m laughing reading the other comments left here, as they match almost everything we said to each other on the drive back to our hotel.
The bad: Pizza was absolutely the worst I’ve ever had, and they got the order wrong anyway! Cold (undercooked and it was chilly inside anyway), flavorless, thin on ingredients, horribly overpriced. I’d rather have week-​old Little Caesars. One kid got spaghetti and meatballs, and he fought through about half the pasta before quitting. He had one bite of the meatballs and almost vomited. We had to ask for plates because I guess they figured we’d eat our pizza off the table.
The good: other kid enjoyed her $ 4 hot dog, drinks were free refills, Doritos that came with kids meal weren’t expired.
⁰⁄₅ stars. NEVER eat here!!!

Slowest service on the earth. Go somewhere else do you can enjoy Williamsburg instead of waiting around for food ! Awful

Brutal. Avoid at all costs. Waited two hours for a bad pizza. Gave us house salads during the wait that tasted like cardboard. The people working were overwhelmed. One of the employees literally said «if I were you, I would have left an hour ago.» Not to mention it is extremely unsanitary

My family and I stopped here for lunch. Although the wait was long I thought the food was great! I had a Chicken Caesar sandwich. The grilled chicken was juicy and tasted delicious. The prices were reasonable. I think it was $ 8.99 for my sandwich. My sister didn’t like her Philly cheesesteak sandwich as much as I enjoyed my sandwich. My brothers liked their pizza a lot so I don’t understand why there’s so many negative reviews on the pizza. There’s also free wifi here.

Horrible service for mediocre food. I ordered a cheesesteak, club sub, and a hot dog and it took over 35 minutes before we received our food. I was watching other tables and we were not the only ones experiencing this.
Recommendation to management, eliminate the food runners and just call the numbers for customers to pick up, that way you can hire more cooks since your clearly lacking bodies in the kitchen.
Also this would alleviate food sitting on the ready counter like my hotdog did for 15 min, yes I watched it and was thinking I hate to be that person who is getting that plate, sure enough it was me!
Williamsburg visitors, avoid this place and save your money. Maybe one day they will get their act together and figure out how to run a restaurant.

Do I have to give this place a star? Wow, it’s that bad. How does this place stay open? What they make is not pizza. Being from NY, I could go on and on about what pizza should look and taste like, however you don’t have to be a New Yorker to figure out that’s not pizza.
P. S. The woman was very nice working the register.
*Even the soda from the soda machine was terrible.

By far the worst slice of pizza I have ever had —
Do yourself a favor and keep on walking.
Taste like a frozen pre made crust — canned sauce and fake pizza cheese blend —
Bummer was hoping for a nice slice but did not pan out

Previous comment is spot on. Counter staff was nice but overall the service was incompetent. Food took a very long time and the servings were horrible.
Steak sub barely had steak and the pizza had minimum amount of the condiments I asked for.
We brought another family and we are terribly embarrassed.

This is the absolute worst pizza joint I’ve ever been to!
Let me run you through our experience as I sit on the toilet passing the slop they call food…
I was there 12÷28÷14 with my family while visiting W&M and Colonial Williamsburg. My nieces were getting hungry so we figured we’d get them so easy breezy pizza… I mean… how can you screw that up right?
It took us 30 minutes to make it through the line to order. After we ordered it took another 30 minutes for the food to begin to arrive. I ordered a meatball sub that I’m convinced was made with rancid meat as I’m suffering from loose bowels currently.
One more thing… the meatball sub came only after I asked a bus boy/​food delivery person where my order was. Apparently it was just sitting there the whole time.
This place is horrible, disgusting, terrible, and worthless. Unless you want to be sitting on the toilet all day, then avoid this place like the plague… man…I gotta go again!