Had work on house on thermostats and already had him replace furnace he was there for 3 days and charged 1,428 dollars he had two of his men there very dissatisfied
Daniel T.
Classificação do local: 5 Wilkes-Barre, PA
My building original(est 40year old townhouse) heating /blower unit died & I called Joe(Yenason) based on a recommendation from a neighbor who had a good experience with Yenason Mechanical. I got voice mail, but a very quick reply; honestly was surprised, as it’s often days before one hears back. Joe himself came out, took a look and gave us a quote on several items. Wasn’t pushy & I liked that kind of vibe. The other guys I called ~ I had to chase down to even get them to come out and quote, so Yenason was already ahead of the game. Joe’s quote was very competitive. My wife & I went with them based on the good vibe we got, prompt service & quote and the good review from my neighbors. He even spent some extra time with us, going over the various options and suggestions based on our particular situation. The work was scheduled for 4 days after I called with the«go-ahead», and done to my satisfaction in less than ½ day, and I’m a picky customer… Joe came with the work crew in the morning to ensure things started smoothly and came back after the job was complete to check work was done to our expectations. There was a couple of minor items that came up during the install, but these were fixed the next day without any issue. I really liked the low pressure«sales» pitch combined with a quick quote & work well done. Highly recommended. Thanks Yenason!
Andrew M.
Classificação do local: 5 Central Valley, NY
I have worked with several HVAC companies in the past with little success. Yenason has been the exact opposite of the other experiences. Yenason has been exceptional in every step of the process. I called when the dispatcher was on lunch break and was promised a call back. I expected no call as typical of contractors, I was surprised by a prompt return call and excellent customer service from Dawn. She is a great person to work with and extremely helpful. The Tech, Tom, was very friendly and did what ever he could to get the job done. The project was much more than anticipated but Yenason stayed on top of it and got the job done. I would recommend them to any family or friends and actually have already.