18 avaliações para Frank’s Pizzeria & Italian Ristorante
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Shaq R.
Classificação do local: 2 Wilkes-Barre, PA
This is not the first time I have been highly upset with Frank’s service .who ever they have answering the phone needs to go through customer service training. I have never had garlic knots that I couldn’t bite into until tonight. My 2-liter soda was never brought to my house and my driver was very kind although he was provided the wrong address. On a brighter note my chicken cheesesteak was edible but severely dry. I am avoiding this place for a long time
Steve C.
Classificação do local: 1 Wilkes-Barre, PA
Been to Franks twice and 2 times I get home and find out my order is wrong. Fool me twice… no peppers means no peppers. No mushrooms means no mushrooms. Its not rocket science. I’ll take me business elsewhere.
Maria G.
Classificação do local: 3 Miami, FL
I came here again because recently there was a write-up in the paper about the new chef that came from Europe and took over, creating a new menu with authentic recipes. I didn’t see it. Maybe they are still waiting on it. But as for now, it’s still a middle of the road hoagie/pizza/pasta/fried foods restaurant. As a matter of fact, most of the appetizers are unhealthy fried foods. I wish they had more healthy Italian dishes and less of hoagies and jalapeño poppers. But I guess they are trying to cater to different crowds. I opted for the salmon special of the day, which seemed to be the only thing available without pasta/carbs. It was ok, but nothing great. I was hoping it would have had more veggies and no rice(which it came with but I wasn’t expecting). The prices are good for an Italian-American restaurant. On the plus side, the whole staff was very welcoming and we couldn’t have asked for a friendlier server.
Melanie J.
Classificação do local: 3 Avoca, PA
I like franks because it’s close, they’re open late and relatively cheap… however their consistency is poor & service could be hit or miss. Good if you’re looking for someone to deliver late though.
Ken D.
Classificação do local: 3 Wilkes-Barre, PA
Decent enough pizza but you can get that anywhere. I’m more partial to the hot subs. Chicken parm and cheese steaks are quite good in a comforting, old-style pizza parlor way. I usually call ahead and pick up my order so I can’t vouch for delivery but I have never had a problem. Service is fine.
Solomon G.
Classificação do local: 3 Wilkes-Barre, PA
Ok food, rude employees, food selection is pretty good but not that tasty, delivery items are wrong half the time and then they get an attitude when you call about it.
Nicholas H.
Classificação do local: 5 Wilkes-Barre, PA
Frank’s is a welcome addition to downtown Wilkes-Barre. I remember their previous location being rather small and nondescript. Boy, how they have improved since then! The restaurant is beautiful and boasts a great ambience. I’ve never had a bad meal. Everything is great, from authentic Italian meals like their lasagna or chicken parm, to the delicious salads, to their pizza pies — the chicken wing pizza is especially tasty. Highly recommended.
Eric C.
Classificação do local: 4 Wilkes-Barre, PA
Best NY slice in WB. New location is much better than the last. Great soups, pizza. Sandwiches, hoagies are great. Good meats and fantastic bread. Never are in, always took it to go.
Katie C.
Classificação do local: 4 Shavertown, PA
I really like the pizza here. The crust is always perfect and the flavor is consistent. Haven’t been as impressed with other menu items. The service is very friendly.
Michael Y.
Classificação do local: 5 Wilkes-Barre, PA
I consider myself a pizza enthusiast. One of the cleanest and best Italian restaurants in Wilkes-Barre. A very good NY style hand tossed and moderately priced. There’s always a good selection of food here. Thumbs up in my book!
Angela G.
Classificação do local: 2 Wilkes-Barre, PA
Well, since my last review I’ve been here a few times — even ordered a fresh pie — which is my way of knowing what the quality truly is because, I’m sorry, a reheated slice is never a good indicator of tasty pizza. Even with a pizza right out of the oven, I really wasn’t impressed. I’d still consider going if I was in a rush and wanted a quick slice, but I don’t think I’ll will go out of my way to order another pie again.
Antonio D.
Classificação do local: 5 Ocean City, MD
Stopped by this pizza shop on my way home with my family. The food is amazing, the service is on point and hospitality is fenominal. I would recommend this place to anyone. Will be back. Great job Franks pizza
Chris A.
Classificação do local: 1 Hazleton, PA
By far bad, food decent, but customer service very bad. I ordered 3 orders of Garlic Knots, and ordered 1 full cup of marina sauce and never got it… Called back to get my marina sauce, they demanded we return some other item(Soup item) that THEY packed into our order by mistake! But get this, we ordered and PAID for that 8 ounce soup and refused to send the marina sauce until we paid for the soup. We asked to speak to the owner and it was the same person… «Franks» is not a person named«Frank» who owns it… apparently its some other person just slapped the name«Franks» up…
Tom T.
Classificação do local: 1 Wilkes-Barre, PA
I wish I could give this place zero stars. They have horrible customer service and steal money from customers.
Lisa M.
Classificação do local: 4 Wilkes-Barre, PA
Frank’s is probably the best pizza in down town Wilkes-Barre. The crust is superb, the sauce to cheese ration is perfect. The new location is close to my office so I often pop in to grab a slice for lunch. They have a large menu with a variety of pizza’s, subs, and dinners. Something for everyone. Service is quick and they are always busy.
Jim D.
Classificação do local: 5 Wilkes-Barre, PA
I work close by and every weekend we order from Franks. Everything from there loaded fries to there Chicken wing Stromboli is always delicious.
William P.
Classificação do local: 1 Wilkes-Barre, PA
We used to like the pizza at the former Frank’s location. We just had pizza delivered from the new location and it was clearly reheated several times. Black on the bottom and dried out. Disgusting. On a Lenten Friday where they should have high volume? Embarrassing.
Jonathan C.
Classificação do local: 2 Vestal, NY
The service was friendly, and the chicken wings were deliciously crisp. Well done in those regards. The ravioli tasted frozen, the chicken parm was bland, and the chicken wing pizza had little(if any taste). I can’t figure out why an Italian joint has little or no garlic in the sauce. Really, the stuff was was so forgettable it was sad. The crust was good, but that’s not enough. Not with Three Guys and Tiberio’s in the area. Overall, not worth it. Unless you want wings. Then, they are a good choice.