Wildwood Square Townhomes

tom the owner/​builder agreed to rent out a unit for a week in august to 3 families in march. a month after the agreement and receipt of the rental agreement and deposit, he writes back and says the unit is no longer available for the week we agreed to. now we have 3 families with no place to go for vacation. stay away, very shady.

My experience with renting was not a great one.
First — I was told by Tom (the leasing agent) that I would have 4 bedrooms (1 king, 2 queens & 2 twins). The unit advertised on the vacation rentals site that I went through says it sleeps up to 10 (with a pull out sofa). We only had 2 queens, 1 full and 2 twins — NO pull out sofa.
Second — The lease says to meet at the unit at 3:30pm. We arrived in Wildwood early (about 1 PM) and decided to try and figure out where our unit was. We had NO WAY to get into the complex. I called twice before I reached Tom and he gave me someone else in the leasing office’s phone number as well as the gate code to get into the complex. He told us to drive over as the owner of the unit is usually there.
We arrived at the unit and rang the bell — no answer. I called Alva (the person Tom told me to contact in case of a problem) and she advised me that the unit was for sale and I should contact the realtor. She also said that I should NOT tell the realtor that she told us to call him. She then proceeded to say that she didn’t know what to do if I couldn’t reach the unit owner as she was «Trying to do someone a favor by renting their unit».
We then called the realtor who did finally reach the unit owner and we were told to come back in about a ½ hour. So we did and again rang the bell to no answer. The unit owner did finally reach me by phone and told me she was there the whole time but the doorbell didn’t work.
Once we finally got inside the unit it was large (plenty of room) aside from the issue with the bed sizes and no pull out couch. As our week progressed we did find many issues with the unit itself (the vent on the microwave was broken and fell on our head when we opened the microwave door; the vacuum cleaner was clogged all the way through and we spent at least ½ hour cleaning it out; dirty dishes were left in the dishwasher; the unit was not «professionally decorated» as described in the ad). The unit owner also asked us to drive her to the bus stop so she wouldn’t miss her bus — after yelling at us for being late.
OVERALL: It didn’t feel like a beachy townhouse. The trouble with getting into the unit was frustrating. The walk to the beach was about 3 blocks but they were 3 VERY LONG blocks.
I would never rent from this place again.

I contact Tom in reference to this listing only a few days before labor day weekend 2011. We communicated over the next few days via email and He told me the place was free from sat 9÷3÷11 thru the rest of the week… he gave me a price per night, check in time, told me to print the lease and bring it with me and to bring cash or a certified check for the rent and security.
When we arrived on Saturday he said via phone that we had not firmed anything up but that he would have his wife call me and take care of the situation. Needless to say his wife never called and he never answered any of our phone calls.
We were 7adults with 3 little girls age 4 …3hours from home.
Lucky for him, we were able to find a place last minute from one of the neighborhood realty offices. We saved money, had much better accommodations and had a GREAT TIME regardless of his disgusting behavior!