Wilbraham Flowers

I sent my sister, who lives in Wilbraham, flowers for her birthday on May 7^th. I had never used Wilbraham flowers. I live in Wellesley MA so picked a florist based on proximity.
I gave my sisters phone number, as well as my own, in case there was any concern about her receiving them. I saw my sister the day after her birthday, no mention of the flowers… I had to tell her. She went home and looked around her house, found the flowers sitting on a back doorstep that they only use in the summer. If I had not asked her, she would not have known the flowers were there until July. Why take the phone numbers if you had no intention of following up after leaving the flowers on her doorstep? I called to express my disappointment, especially since she did not get the flowers on her birthday. Met with a «oh, hmm, sorry». No offer of any type to make up for bad customer service. So while the flowers were beautiful, although a day old, that became secondary. It doesn’t matter how good the product is if you do not have an intelligent and thoughtful business standing behind it.

Wilbraham flowers is an amazing florist, my mother uses them all the time for little arrangements around the house. I used them for my prom 10 years ago. They never disappoint, I would recommend them to anyone, they always strive to meet every need