Sussex Seafood & Grille

My friends and I went to Sussex for all you can eat crab legs over the weekend. VERY DISAPPOINTED!!! We never had a complete cluster, each set was missing legs and even the claw (which in my opinion is the sweetest meat). We complained to the manager and she dismissed us and asked if she could get us drinks and the other 5 things that we have asked for numerous time from our server. When the drinks came I ended up returning mine because it was half empty. We were so upset that I got on facebook while I was there to write a review. As we were checking out, the manager came to our table and pointed right at me and states «I saw what you put on facebook and I did not dismiss you (as I put just what I am writing now). I told her that is how we felt. She said that is your problem, we then told her that we will not be back because this was not worth $ 200.00 we spent. She then tell us «that’s fine I don’t care if you come back! and turns and walks away from us. (she deleted my FB post)!! I find it hard to believe that Sussex is doing so well that it does not care to treat people with respect and have a returning clientele. The restaurant was not at all busy and probably will continue to go down hill as long as they have the manager from Saturday night. DO NOT GO TO THIS RESTAURANT, you will spend a lot of money for a lot of nothing but rudeness and the «bottom of the bag» crab legs for $ 200.00.

For an unassuming little restaurant, the food is wonderful. Crab legs by the pound, expertly prepared. We spent more time comparing large slabs of crab meat we were pulling from the shells than anything else. The service was homey and friendly. The atmosphere is comfortable if not exactly quiet. I wouldn’t hesitate to recommend Sussex to anyone but maybe the stuffiest of diners. If you want buttoned up service and snooty flair, this is the wrong place. If you want friendly, fun, and delicious, this place is great.

Atmosphere and service nice but not stellar. Good seafood but not great and few gluten free /​non fried choices. Pricey for what you get.

I chose this restaurant because my girlfriend and I were looking for a place nearby with AYCE crab legs. Our only criteria for choosing Sussex was it’s close proximity, our general disappointment with Pickle Bill’s and the mostly positive Unilocal reviews.
The crab legs were probably the best I have ever had, the entire staff was friendly and helpful, especially our waitress Barb who is killin the waitress game. The banana cream pie and chocolate mousse pie are also delicious. I would highly recommended trying one of those desserts. Overall a very good dining experience. I will definitely return to gorge myself on their delicious offerings.

Overcooked, and overpriced.

At first look its like walking into a Twilight Zone episode. The décor is dated the servers a bit odd but the food was amazing.
We were passing through on our way home from up near the lake and need to stop and eat. Of course I stopped and checked Unilocal for sea food in the area. After reading the Unilocal reviews and decided to try the Sussex. It was definitely worth it.
David, my husband had the fried platter, Ashley my daughter had the steamed and I had the breaded Haddock.
It was a bit pricey but you also got good size portions and everything was cooked to perfection.
We will definately eat here again on our way to the lake or on our way home.

omg. How this place went under my radar for so long is a mystery. love seafood & this place did not disappoint. clam chowder was excellent. I had the steamed sampler & everything on it was top quality & simply delicious. my husband raved about his dish as well (Dijon glazed salmon). the dessert was home made banana cream pie & if you are a fan I highly recommend you indulge if it is offered. the crust was made with walnuts & it added a new twist to an old favorite. will definitely be back. kinda wished we were hungry enough to take part in the all you an eat crab legs but I already got that on my list for next time

Wow. This is the best sea food I have had in a long time. Coleslaw and the drunken muscles were delicious! Followed by their famous fried fish and 2lbs of Alaskan King Crab!
Lets start with the muscles. The sauce is delicious. It’s buttery and garlicky. The crab was delicious as well! Its served with a small cup of butter that is kept warm with a candle under it! The fried fish is possibly the best I have ever had! My boyfriend and I both got stuffed off of all this food.
But then… the home made banana cream pie… amazing! My boyfriend even said it was better than his grandmas! :O (shh don’t tell her).
The only thing I would say was only so-​so was the red skin potatoes. A little undercooked and lacked flavor but nothing some tarter sauce couldn’t fix (which was amazing as well). Overall I am very satisfied and will be back!!! :)

We had heard about this place as having the best authentic fish and chips in town. In fact the fish and chips were indeed excellent!
The banana cream pie was delicious too.
We will return in the future with our family.

I went in for dinner today and the restaurant was decent. I thought the food was a bit more on the expensive side and portions were just enough. I got the Alaskan salmon special and it was good — nothing special. My side dish — baked beans had so much butter that it reminded me of Paula Deen! Service was friendly and fast. Nothing great but nothing really wrong either. I am really neutral about this place :)

We ate here few times. It’s a fairly nice place to eat. Some of the menu items are a little pricey for the value but the food taste good. The best price for the value is all-​you-​can eat crab legs. They have a very good homemade potato chips as a side. The rolls are served nice and hot. The crab legs is really good. They don’t over season it at all and you can taste more of the natural crab meat. All and all this is far better place than Pickle Bill. Lately the Pickle Bill food is not as good as it used to be.
This is a place I can go on occasion. It’s a good place to eat.

We came a long way for the all-​you-​can-​eat crab legs and were certainly not disappointed. The crab legs were huge and very, very good quality. We also had calamari and it too was great. The service was amazing, I have to say. We actually had two folks helping us and they were both very sweet and made sure that we had everything that we wanted. I noticed that they were also very accommodating to other table’s wishes. One lady ordered two pounds of crab legs and asked that they be brought out one cluster at a time so that they were always hot. No problem.
I really enjoyed this place. It’s very homey and I like looking around a dining room and seeing families enjoying a meal together.
If I could throw another half star on there I would, the only thing keeping them from five stars is the bathroom. It’s a little sketchy and the toilets are wobbly. LOL

I’ve been to Sussex’s a few times now and I have become a fan. Crab Legs, Seafood Pasta, and the Scrod are all good. Staff is friendly and helpful. The restaurant has an old school feel to it. I guess there is a reason they have been open since 1939.

Went there last Friday with my girlfriend for my birthday. We were both looking forward to going and having their fish. What a disappointment. We ordered the traditional battered fish. I had the homemade chips on the side. The ends of the fish were good, batter did not sick but I overlooked it. But when we both got to the center of our fish, it was not done, mushy and oily. The homemade chips I got were floppy and soaked with oil, NOT crisp. The server was good and tried to help, but at the point we both lost our appetite, then the owner came over to apologize. Not sure if and when we might go back. Happy birthday to me, having a queasy stomach was not a good birthday present.

Best crab legs in Cleveland, hands down. Service can be kind of slow but well worth it. You can go all you can eat for 39.99 bit I find that the 2 pounds for 28 bucks perfect. Their sides are a bit small and the salad is just lettuce, onion and cheese but that is not what I go there for. The new owners really have stepped it up.
I could eat here all the time but then I would be 300 pounds…
The chocolate peanut butter obsession cake is eyes roll in the back of your head amazing!

Sussex is consistently a good choice. The food is always good, served hot and just the way you ask for it. The service is always friendly and efficient and the restaurant is always clean. Fair prices for a generous serving.

Best seafood in Cleveland! A true hidden gem amongst fishy chains.
My family and I have frequented Sussex for years and have never had a bad meal. Family favorites are the Tempura battered shrimp, the grilled shrimp salad, and the original fish and chips.
Food is always piping hot and delicious!!!

Went there for lunch today for the first time and I was impressed. I had my fish cajun steamed with garlic which was very good. It comes with choice of two sides, my two the coleslaw and green beans were very good. I would probably try the fried fish next time just because that it what they are well known for but I generally like to eat on the healthier side so more often then not would be perfectly content with the steamed cajun style with garlic. The reason I had to give it four stars is not five is because it claims to be a seafood restaurant and while they have plenty of seafood, crab legs, shrimp, salmon and the scrod (That is the type of fish I had that you can also get fried or done 2 or three other ways) the only other choice of fish for an entrée was salmon and I guess I would just expect the place to have a larger selection at least for my tastes in seafood. I love variety, but it appears that while they don’t have a huge variety they do everything that they have well so I’ll give credit for that. They don’t open till 3 on most days, only on Friday do they open in time for lunch. Likely for those who observe the no meat on Friday’s during lent. I would recommend it and certainly go back but in general I’d prefer Mitchell’s or McCormick and Schmicks for their greater selection.