Stanley Steemer of Wickliffe, OH

In November of 2015, we called Stanley Steemer to clean our carpets. Two techs came out to clean the carpets for an initial price of $ 115.00. With all of the upselling they did our final bill came to $ 249.00. As the carpets started to dry, five areas of carpeting rippled. In calling the company, we were told by them to give it a week to dry and the ripples would go away. The ripples did not go away and the companies manager Ron came to our house to take pictures of the areas to show the owner of the company. Ron told us he would get back to us with an answer to what the next course of action would be. It was indicated they probably would have to stretch the carpeting. We are still waiting for the phone call which never happened! We cannot recommend this Stanley Steemer to anyone. By the way, the Scotch Guard (that was an upsell) that was applied doesn’t seem to be working. The stains are reappearing. We are very disappointed with our interaction with Stanley Steemer.