Bicycle X-Change Shops

This is the best bike shop in Wichita. They have a friendly and knowledgable staff, and an insanely huge selection of in-​stock bikes of all kinds. They also have an excellent selection of accessories.
The service department is fast and friendly and the fees for the work performed I feel are very reasonable. I like that they will work on all bikes and not just the bikes they sell.
A very nice shop and in a very convenient central location. Highly recommended.

Awesome shop! Bought my first real nice bike here, and I’m looking forward to riding it. Patrick got me fit on the bike and I know it’ll make a huge difference in comfort! Thanks so much BXC, I’ll keep coming back!

By far the most knowledgable bike shop in Wichita. People new to biking might not realize how important it is to have a knowledgable person to help you navigate the sport. Definitely take advantage of their free 30, 60, and 90 day tune-​ups. For one it takes that long for a new bike to «settle» and you’ll need the adjustments and it’s a great chance to pick their brains about anything related to biking.

I have bought two bicycles from this store, and they have been top-​notch as far as customer service, product quality, and having plenty in-​stock from which to choose. In fact, one of my bikes I had decided I wanted from the Trek website, and it cost nothing to order it in, same as if it had been in stock. They will also work with you on a layaway program, if you don’t have the full cost of the bike up front. Their service department is excellent also, and I tend to be rather snobby about that kind of thing. :) As far as the previous reviewer goes, all I can imagine is that he brought in a poor quality «Bicycle Shaped Object», or one that had been under considerable distress, which didn’t hold up to being repaired, and all he could see was that he was being ripped off. I think not. After you buy a bike from Bicycle X-​Change, you will have 3 free tune-​ups at 30, 60, and 90 days. They really take care of you. They also are very generous to the community, donating time and bicycles to various charity auctions– particularly the YMCA children’s ones. Go check the store out! They are super nice.

I gave this bike shop 2 stars only because the customer service was good. As far as them fixing my bike! That is another story. I went to get the front gear railing adjusted. They quoted me $ 10.50+tax. I get a call 2 days later saying that the screw on the bottom bracket holding the gear cables broke and to repair/​replace it would cost another $ 40.00! Why should I pay for a screw to get out when they snapped the thing? And I know that labor to remove the screw isn’t worth no $ 40.00! Haven’t these clowns heard of an «easy out»? And to top things off, my bike doesn’t shift as smooth as it should. I wasn’t a satisfied customer!